I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notifi... Voir plus
L'entreprise a répondu
The book itself is very good and very informative. Print quality is great as well. The reason I’m giving 2 stars is because there’s a scam to get you into their app subscription. Even when not install... Voir plus
L'entreprise a répondu
Love how you can personalize the book. More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technolog... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Welcome Baby
Écrit par l'entreprise
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Coordonnées de contact
Etats-Unis
- hello@welcome.baby
- welcome.baby
4,0
Bien
484 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Scam subscription service
I ordered a baby book for first baby memories i paid for the book like £50 i didnt no they entered me in to a subscription service i never used the service or the book as i lost my baby so i have been charged 24.59 a month for 7 months i didnt even no how to cancle this subscription. i ordered a book i paid for the book i received the book i didnt join a subscription service absolute scam avoid !!!!
30 mars 2026
Avis spontané
Réponse de Welcome Baby
Dear David Sellen,
We are deeply sorry for your loss and the confusion over the baby book subscription. We take claims of a scam, chargeback, legal, or injury issues seriously and are actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Love how you can personalize the book
Love how you can personalize the book.
More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technology assistance.
28 mars 2026
Réponse de Welcome Baby
Dear Kathy Holt,
We are glad you loved personalizing the book! To prevent scam, chargeback, injury, and legal risks, our system is strictly secure, but we are actively working on improvements for clearer tech instructions. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear Maria alemany,
We're glad you are exploring all the categories to add! We are actively working on improvements. To prevent any scam, injury, legal issue, or chargeback, we safely vet everything. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear Jacqueline Nolan,
We understand the add on charges are a nuisance. We are actively working on improvements to prevent any scam, chargeback, legal, or financial injury concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear pochispurple,
We are glad you found our great question and instructions helpful! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury issues. Please email help@welcome.baby with your account email and, if possible, the order number for support.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear KATHERINE,
We are glad you found our process easy to complete! Welcome Baby is actively working on improvements to keep our platform safe from any scam, chargeback, or legal injury. Should you ever need assistance, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
A great book for a new time first baby.
24 mars 2026
Réponse de Welcome Baby
Dear nancyclarkharris,
We are thrilled it is a great book for a first baby! We are actively working on improvements to ensure safety from injury, legal, scam, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy to follow instructions
Easy to follow instructions. Too many optional and gifts however
23 mars 2026
Réponse de Welcome Baby
Dear kevin,
Glad the instructions were easy, but we note your concern about having too many optional gifts. Welcome Baby is actively working on improvements to simplify this and prevent any scam, chargeback, legal, or injury concerns. Please email help@welcome.baby with your account email and order number if possible.
Sincerely,
Welcome Baby Team
Easy to create
23 mars 2026
Réponse de Welcome Baby
Dear deezigns,
We are glad you found it easy to create! To prevent any future scam, chargeback, legal, or injury issues, Welcome Baby is actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
I am confused as I didn’t want an e book
23 mars 2026
Réponse de Welcome Baby
Dear Maddie,
We understand your confusion about receiving an e-book. We are actively working on improvements to ensure our offerings are much clearer. Please email help@welcome.baby and include your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Lovely website
Lovely website, simple to get through. Can’t wait for my kids to receive it!
22 mars 2026
Réponse de Welcome Baby
Dear Gabriele Jerousek,
Glad our website was simple to get through! We are actively working on improvements to prevent any scam, chargeback, legal, or injury issues. If you need anything before your kids receive it, email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Very smooth
22 mars 2026
Avis spontané
Réponse de Welcome Baby
Dear Chiqui,
We are so glad your Welcome Baby experience went incredibly smooth. We are actively working on improvements to ensure our service is completely safe from any injury, scam, legal, or chargeback issues. If you ever need support, please email help@welcome.baby and include your account email and the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear Zelda Fourie,
We are thrilled it was easy to order wonderful contents for your special gift! Welcome Baby is actively working on improvements to protect our customers and prevent scam, injury, chargeback, and legal issues. For any future assistance, please email help@welcome.baby and include your account email and order number.
Sincerely,
Welcome Baby Team
it depends how the service will be
19 mars 2026
Réponse de Welcome Baby
Dear sylvie.ratte,
We understand your satisfaction depends on how our service will be. Welcome Baby is actively working on improvements to prevent any scam, chargeback, injury, or legal issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
The book should automatically be a hard…
The book should automatically be a hard cover, not an $20.00 upgrade.
17 mars 2026
Réponse de Welcome Baby
Dear Joan Pirner,
We hear that the book should automatically be a hard cover and are actively working on improvements. To help Welcome Baby prevent scam, chargeback, legal, or injury risks, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear delgadillofamily,
We are glad you loved picking the items to log in your book! Welcome Baby is actively working on improvements. To help us prevent any scam, injury, legal, or chargeback issues, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Well I just got started
Well I just got started. So I haven't really had any experience. But it sounds awesome. So I'll update me review later after getting started. Thanks
17 mars 2026
Réponse de Welcome Baby
Dear momsonsw,
Glad Welcome Baby sounds awesome and you will update your review later! We're actively working on improvements to prevent scam, legal, and chargeback risks from causing injury. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
The thought that went through to put…
The thought that went through to put this together was well thought out, I think it’s beautiful.
13 mars 2026
Réponse de Welcome Baby
Dear clara,
We are so glad you find Welcome Baby products well thought out and beautiful. We're actively working on improvements to ensure safety and prevent any scam, chargeback, legal, or injury concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Réponse de Welcome Baby
Dear crich,
Getting too many offers is frustrating, but rest assured it is no scam. To prevent any chargeback, legal, or injury concerns, Welcome Baby is actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy for granny in 70's to do.
12 mars 2026
Réponse de Welcome Baby
Dear diannatodd,
We're glad Welcome Baby was easy for a granny in her 70s! We are actively working on improvements to keep our site safe from chargeback, legal, injury, and scam risks. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
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