Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Voir plus
L'entreprise a répondu

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Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Voir plus
L'entreprise a répondu
Bought a book and a few bits and prices they sell you at the checkout. They add in some free stuff but unbeknown to you, there are hidden subscriptions with the free items (to another baby app -... Voir plus
L'entreprise a répondu
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Voir plus
L'entreprise a répondu
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Etats-Unis
Demande des avis aux clients
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I felt the process was simple and gave me plenty of options.

Réponse de Welcome Baby
This is a fraudulent company. Do not use them. If you buy the book they start charging you three months later for an app you never wanted and there is no way to cancel it, you can email them to cancel it they just ignore you and keep billing you. This company is a scam and I had to report them to my bank to stop being charged for an app that I never wanted and do not use.

Réponse de Welcome Baby
PURCHASING PROCESS OUTRAGEOUSLY DISHONEST, MANIPULATIVE AND STRESSFUL.
YOU END UP PAYING MUCH MORE AND BEING CHARGED 3 TIMES INSTEAD OF ONE, WITHOUT EVEN REALIZING IT.
VERY EXPERIENCED SCAMMERS.

Réponse de Welcome Baby
Buyer beware total rip off I wrote an email stating.I was not interested in the app.They charged me anyway.I am fighting for a full refund.They will only give half back . Ifyou choose to move forward with the book , they will sneak in and app at 30.99
Be careful

Réponse de Welcome Baby
There was confusion at check out and I received the wrong style of book. I reached out to the customer service team and they quickly got back to me and helped get the correct book that I had wanted.

Réponse de Welcome Baby

Réponse de Welcome Baby

Réponse de Welcome Baby
Very frustrating.
Charged for a monthly subscription that was hidden and unclear when buying the book.
When purchasing the book itself i clicked on hard cover option thinking it would let me review but charges straight away. Very expensive for what it is.
Very disappointing

Réponse de Welcome Baby
I feel this book will be a treasure for Ivey to have hold dear to her heart. ♥️

Réponse de Welcome Baby

Réponse de Welcome Baby
Was fun and easy to shop for this book. I hope my neice loves it!!

Réponse de Welcome Baby
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed customer service about it. They got back to me right away and Nora Abot was so helpful in walking me through the steps to cancel it, no strings attached. Overall great experience.

Réponse de Welcome Baby
We ordered the physical books and the bundle feeling which costs 87 eur. Wery exicted only to find out that they cant change the measurement units. We live in Germany and we do not use pounds/ lbs/ inches and we promptly requested Welcome baby to change this before they started to print the book and if not then please cancel it. We contacted only few minutes after ordering, it took Welcome Baby 2 business days to get back to us, but with no solutions and saying they cant change the measurement units nor they can refund the book. How can you offer your products worldwide and do not even let customers change the unit you used in the book?

Réponse de Welcome Baby
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