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Welcome Baby Avis 

578
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought a book and a few bits and prices they sell you at the checkout. They add in some free stuff but unbeknown to you, there are hidden subscriptions with the free items (to another baby app -... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Welcome Baby

Écrit par l'entreprise

The first personalized baby book for your memories & milestones.

One-of-a-kind book.

What makes it unique?
  • Personalized with your baby’s name, your names on the cover, and a custom dedication page
  • Beautiful colors, illustrations, and space for pictures to capture what matters most
  • Journaling pages to record memories, milestones, and everyday moments
  • Growth and development trackers tailored to your baby’s age and stage 
  • Engaging activities, games, and bonding tips to strengthen the parent-baby connection
  • Practical parenting guidance personalized to your family’s needs

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

578 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(578)

455 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I can't wait to see the finished product.

I felt the process was simple and gave me plenty of options.

18 mai 2026
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Réponse de Welcome Baby

Dear Marian Flax,

We're so pleased you found creating your personalized baby book to be a simple process with plenty of options! We hope you enjoy capturing all those magical moments. We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Newest baby

Easy straight forward

18 mai 2026
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Réponse de Welcome Baby

Dear Joanne Morales,

So glad you found creating your personalized baby book easy and straightforward! We're thrilled to help make capturing those precious memories magical. We're always at help@welcome.baby if you ever need anything as your story unfolds.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Easy to navigate

Easy to navigate

18 mai 2026
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Réponse de Welcome Baby

Dear louiselakin,

It's wonderful to hear how easy you found building your personalized baby story. We hope you're enjoying every moment of capturing those precious memories. Remember, we're always here to help at help@welcome.baby if you ever need us.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Easy to fill out

15 mai 2026
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Réponse de Welcome Baby

Dear Janice Bartman,

It's wonderful to hear how straightforward you found creating your baby book. We're so glad we can help you capture those magical moments. We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 1 sur 5 étoiles

This is a fraudulent company

This is a fraudulent company. Do not use them. If you buy the book they start charging you three months later for an app you never wanted and there is no way to cancel it, you can email them to cancel it they just ignore you and keep billing you. This company is a scam and I had to report them to my bank to stop being charged for an app that I never wanted and do not use.

15 mai 2026
Avis spontané
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Réponse de Welcome Baby

Dear Savannah Snyman,

We understand your concern regarding your situation. We'd like to kindly remind you that all relevant terms were clearly outlined and agreed to from the start. Please email your account details and order number to help@welcome.baby so we can review everything noted in private.

Sincerely,
Welcome Baby Team

Noté 1 sur 5 étoiles

PURCHASING PROCESS OUTRAGEOUSLY…

PURCHASING PROCESS OUTRAGEOUSLY DISHONEST, MANIPULATIVE AND STRESSFUL.

YOU END UP PAYING MUCH MORE AND BEING CHARGED 3 TIMES INSTEAD OF ONE, WITHOUT EVEN REALIZING IT.

VERY EXPERIENCED SCAMMERS.

15 mai 2026
Avis spontané
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Réponse de Welcome Baby

Dear Emmanuel Benbihy,

We understand your concern about the impression you were left with. We'd like to kindly remind that relevant terms were outlined and agreed to from the start. Please email help@welcome.baby with your account email and order number so we can look into your specific case.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

It was amazing

It was amazing

14 mai 2026
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Réponse de Welcome Baby

Dear wattnonna,

It's wonderful to hear you had such an amazing experience creating your baby's story! We hope you continue to cherish all those special memories. We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 1 sur 5 étoiles

Buyer beware total rip off I wrote an…

Buyer beware total rip off I wrote an email stating.I was not interested in the app.They charged me anyway.I am fighting for a full refund.They will only give half back . Ifyou choose to move forward with the book , they will sneak in and app at 30.99
Be careful

1 novembre 2025
Avis spontané
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Réponse de Welcome Baby

Dear Ann Zaino,

We understand your concern about this. We also want to confirm that all relevant terms are clearly outlined and agreed upon. Please email your account details and order number to help@welcome.baby so our team can look into your specific case.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Customer service

There was confusion at check out and I received the wrong style of book. I reached out to the customer service team and they quickly got back to me and helped get the correct book that I had wanted.

13 mai 2026
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Réponse de Welcome Baby

Dear Candace,

What a joy to hear! We're so pleased our team could quickly resolve your matter and ensure you have the perfect book for those precious memories. We hope you enjoy creating your unique story. We're always at help@welcome.baby if you need anything.

Sincerely,
Welcome Baby Team

Noté 4 sur 5 étoiles

Great Baby Book for mom and dad!!

Great Baby Book for mom and dad!!

12 mai 2026
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Réponse de Welcome Baby

Dear Vanessa Dunn,

It's wonderful to hear how much you're enjoying creating a personalized story for your little one with Welcome Baby. We love helping families make their parenting journey magical, and we're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Easy going

Easy going, fast, completely simple, straight, nice and plain.

11 mai 2026
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Réponse de Welcome Baby

Dear silvanamojica,

It's wonderful to hear that creating your personalized baby book was such a breeze! We love knowing that capturing your magical parenting milestones felt completely effortless. If you ever need a hand adding new memories, we're always here at help@welcome.baby.

Sincerely,
Welcome Baby Team

Noté 1 sur 5 étoiles

Very frustrating. Scam

Very frustrating.
Charged for a monthly subscription that was hidden and unclear when buying the book.
When purchasing the book itself i clicked on hard cover option thinking it would let me review but charges straight away. Very expensive for what it is.
Very disappointing

11 mai 2026
Avis spontané
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Réponse de Welcome Baby

Dear Dominic Aquilina,

We understand your billing concerns. We'd like to kindly remind you that all subscription terms are clearly outlined and agreed to before purchase. Please email help@welcome.baby with your account email and order number so our team can review your specific case.

Sincerely,
Welcome Baby Team

Noté 4 sur 5 étoiles

Great gift.

Great gift.

10 mai 2026
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Réponse de Welcome Baby

Dear whitedoveservices,

We're thrilled to hear that our personalized book made such a wonderful present! It's truly special to help families capture those magical early milestones and create a beautiful keepsake. We're always here at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

I feel this book will be a treasure for…

I feel this book will be a treasure for Ivey to have hold dear to her heart. ♥️

10 mai 2026
Avis spontané
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Réponse de Welcome Baby

Dear Anthony,

We are so overjoyed that this keepsake will become such a meaningful part of Ivey's life. It is truly magical to capture those sweet early memories to look back on as she grows. We're always at help@welcome.baby if you ever need anything!

Sincerely,
Welcome Baby Team

Noté 4 sur 5 étoiles

Love the book

Love the book , but all the add-ons are frustrating!

8 mai 2026
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Réponse de Welcome Baby

Dear grannykaren,

We're so glad you're enjoying creating a magical story to capture your parenting milestones. While the extra options can feel like a lot, we hope your personalized book continues to bring you joy. We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Easy walk through

Easy to customize!

8 mai 2026
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Réponse de Welcome Baby

Dear Ralph Bell,

We love hearing how simple it was to personalize your baby's story! We hope this book helps you beautifully capture all the magical milestones of your parenting journey. We're always here at help@welcome.baby if you ever need anything at all.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Was able to navigate through the…

Was able to navigate through the process easily!

8 mai 2026
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Réponse de Welcome Baby

Dear terryhaskell,

We are thrilled that creating your personalized baby book was such a seamless experience! Enjoy capturing all those magical milestones and building a beautiful story full of love. We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Was fun and easy to shop for this book

Was fun and easy to shop for this book. I hope my neice loves it!!

8 mai 2026
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Réponse de Welcome Baby

Dear Patty,

We love hearing that putting together a personalized story full of memories was such an enjoyable experience. We're sure this magical keepsake will be truly cherished as she grows! We're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 5 sur 5 étoiles

Buying the baby book

I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed customer service about it. They got back to me right away and Nora Abot was so helpful in walking me through the steps to cancel it, no strings attached. Overall great experience.

19 avril 2026
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Réponse de Welcome Baby

Dear Carla,

Hearing the personalized baby book made such a beautiful present overseas truly brightens our day! We're also thrilled our team could assist you so swiftly. Wishing you many magical memories, and we're always at help@welcome.baby if you ever need anything.

Sincerely,
Welcome Baby Team

Noté 1 sur 5 étoiles

We ordered the physical books and the…

We ordered the physical books and the bundle feeling which costs 87 eur. Wery exicted only to find out that they cant change the measurement units. We live in Germany and we do not use pounds/ lbs/ inches and we promptly requested Welcome baby to change this before they started to print the book and if not then please cancel it. We contacted only few minutes after ordering, it took Welcome Baby 2 business days to get back to us, but with no solutions and saying they cant change the measurement units nor they can refund the book. How can you offer your products worldwide and do not even let customers change the unit you used in the book?

7 mai 2026
Avis spontané
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Réponse de Welcome Baby

Dear Huyen Nguyen,

Thank you, we understand your concern about the measurement units in your printed book. We'd like to look into a resolution for your order. Please email help@welcome.baby with your account email and order number so our team can review your case privately.

Sincerely,
Welcome Baby Team

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