I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus
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I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus
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Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus
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Our experience at Wellingtons was excellent. Paul, Rory and Luke were very friendly and helpful as were the fitters. They all had amazing people skills. We would strongly recommend them.
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We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus
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Écrit par l'entreprise

Wellingtons is pleased to offer an in-store only price match guarantee

210-214 Bexley Rd, DA8 3HD, Erith, Royaume-Uni
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Helpful staff offering good and honest advice.
have used for many years.

Réponse de Wellingtons Home Electrical
Very helpful & knowledgeable about each product we spoke about, would definitely use again

Réponse de Wellingtons Home Electrical
Excellent service as always.
I was trying to find a fridge/freezer to fit in specific space. After hours of searching on the Internet I phoned Wellingtons and they found me exactly what I needed.

Réponse de Wellingtons Home Electrical
My fridge freezer broke down so went to Wellingtons in Northumberland Heath that afternoon to order a new one. It arrived by 10am the next morning. I always shop there as the staff are knowledgeable and helpful.

Réponse de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical
Good service kept me informed delivered spot on time fitted the fridge freezer

Réponse de Wellingtons Home Electrical
Staff are always welcoming and knowledgeable about all products
I have moved away from the area however I still
Use this store excellent

Réponse de Wellingtons Home Electrical
What great service. Went above and beyond what they could do for me when purchasing a dishwasher that was hard to get. Best service ever and lovely people. Always available to deal with customers

Réponse de Wellingtons Home Electrical
Good quality product (elica cooker hood) as for wellingtons a great company to deal with they kept me updated with my order and delivery date also a phone call from the delivery driver to let me know the exact time he would arrive will definitely be a returning customer.

Réponse de Wellingtons Home Electrical
Staff are always very helpful and knowledgeable concerning their products, whether instore, on the phone, or the delivery team.
We have bought several different appliances over the years all of which have served us well, and we will be returning to Wellingtons as needs arise.
When after sales assistance has been sought it has been quick and efficient.
Well done 'Team Wellington' and thank you.

Réponse de Wellingtons Home Electrical
Excellent customer service from Rory nothing is too much trouble very helpful and honest would definitely recommend

Réponse de Wellingtons Home Electrical
Rory was very Knowledgeable and took time to to explain about the product. Great Service and refreshing to deal with a reliable family business. Thank you

Réponse de Wellingtons Home Electrical
Great customer service and installation of my new dishwasher. Thanks from a family of repeat customers. We highly recommend Wellingtons.

Réponse de Wellingtons Home Electrical
Great service and always happy to go the extra mile.

Réponse de Wellingtons Home Electrical
Informative sales help with choosing the right product,and very helpful fitters.

Réponse de Wellingtons Home Electrical
I had a few questions about 2 different washing machines so phoned rather than order on line. The representative was very knowledgeable and answered my questions. When I chose the one I wanted I ordered and paid for the machine very easily and quickly. I was given the next available slot of 1-5 on a Thursday but nearer the time phoned to say I would be out so could they deliver after 2.30pm which they did. Two lovely young men very quickly took out the old washing machine, allowed me time to clean the floor and then installed the new machine. They did a test run and explained some of the instructions. All in all it was a 5 star service. I always use Wellington's electrical as I like to support family run businesses and it is a great service every time.

Réponse de Wellingtons Home Electrical
Dishwasher and delivery/installation cost was competitive, . We were kept informed about delivery and installation was completed successfully and on time.
The machine cleans very well.

Réponse de Wellingtons Home Electrical
An Excellent experience from start to finish ! I purchased a new cooker hood after viewing the product on the Wellington’s website. The price point was fantastic and I couldn’t believe I had found such a bargain in comparison to other electrical companies I had looked at. I had a few a few questions about the product and as I stay outwith Wellington’s delivery area I wanted to check if I could arrange for a courier to collect the cooker hood. I initially used the live chat service on their website (this was not a chat bot it was a real person, I’m very glad to say). The customer service staff member was very helpful and offered to pass my details to the local store in Erith where the hood was located. The store manager Rory contacted me initially by phone. Rory was extremely helpful and took time to answer my questions and offered to check the hood & email pictures to me as I lived so far away and was unable to visit the store in-person. Rory agreed to confirm the weight/size of the box which allowed me to arrange a courier to collect the hood on my behalf. I was also given 3 options on how to make the payment if I was happy to go ahead with the purchase, either online, by phone or by a secure payment link. Rory offered to add additional packaging to the interior & exterior of the box to make sure the hood was protected during the delivery process. He arranged to print the labels in preparation for the uplift and updated me by email to confirm the hood had been picked up from the store. The courier, UPS collected the hood from the store on Tuesday and I received the delivery today. I’m absolutely delighted with my purchase. I can’t recommend Wellingtons highly enough. The customer service I received was excellent from start to finish. Rory was fantastic and he went the extra mile, nothing was too much trouble. Thank you from a very happy customer!

Réponse de Wellingtons Home Electrical
Very helpful when I phoned the shop. The men delivering and installing were very helpful.

Réponse de Wellingtons Home Electrical
Second time I've bought an appliance from them. Absolutely excellent in every way, faultless

Réponse de Wellingtons Home Electrical
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