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Wellingtons Home Electrical Avis 

2 966
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience at Wellingtons was excellent. Paul, Rory and Luke were very friendly and helpful as were the fitters. They all had amazing people skills. We would strongly recommend them.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Entreprise d'électronique
  4. Magasin
  5. Magasin d'électronique
  6. Magasin de télévisions
  7. Service client dédié à l'électroménager

À propos de Wellingtons Home Electrical

Écrit par l'entreprise

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Écrit par l'entreprise

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 966)

355 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Dawn was So informative and Helpful

Dawn was So informative and Helpful. Delivery Excellent.

21 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted Dawn was so informative and helpful, and that you received excellent delivery service. We’ll be sure to pass your kind comments on to the team.

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Was helpful and made effort to accommodate with our request when replacing our washing machine. The install and removal team were brilliant and friendly. Whole experience from start to finish was great

15 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted our team could accommodate your request and make replacing your washing machine so straightforward. It’s lovely to hear that the installation and removal team were brilliant and friendly too. Thank you for choosing Wellingtons Electrical!

Noté 5 sur 5 étoiles

We'll be back - well done Wellington, great service

Thank you Paul for your very quick response to our urgent request for a new Bosch washing machine which was ordered on the Thurs and delivered, plumbed in and ready to go on the Mon. Taking much stress off our minds - we appreciate it and have no hesitation in recommending Wellington Electrical. This was the first time we used you and we'll be back!

8 juin 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted Paul was able to respond so quickly and arrange for your new Bosch washing machine to be delivered, installed and ready to use within just a few days. It’s great to hear that we helped take some of the stress away. Thank you for choosing Wellingtons Electrical for the first time, and for your recommendation—we look forward to helping you again!

Noté 5 sur 5 étoiles

Bit of a hic up with delivery address…

Bit of a hic up with delivery address in the beginning but soon sorted the 2 delivery boys an asset to the company so helpful will use again

21 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your review! We’re sorry about the initial mix-up with the delivery address, but pleased it was quickly resolved. It’s wonderful to hear how helpful our delivery team were, we’ll be sure to pass on your kind comments. We look forward to helping you again!

Noté 5 sur 5 étoiles

The only place i will go for my…

The only place i will go for my appliances very helpful staff used them for 30 yrs now

21 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your incredible loyalty over the past 30 years! It means so much to know Wellingtons is the only place you choose for your appliances. We’re delighted our team continues to provide the helpful service you’ve come to expect, and we look forward to helping you for many more years!

Noté 5 sur 5 étoiles

Competitive prices and great service …

Competitive prices and a very friendly and cheerful service from all of the Wellington’s team.

18 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you were happy with our competitive prices and the friendly, cheerful service from the whole Wellingtons team. We really appreciate your support.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, friendly and helpful staff. Great delivery and installation on our new oven. A big thanks to everyone involved especially Peter who installed it, it was a pleasure to chat with you. What a great company to deal with. I will be using you again in the future. Many thanks, Simon.

20 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review. We’re delighted you received such friendly and helpful service throughout your purchase, delivery and installation. We’ll be sure to pass your kind words on to Peter and the rest of the team. We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Brilliant service every step of the way

From the first enquiry to installation the service was excellent - helpful, professional and friendly

17 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your wonderful review! We’re delighted you received helpful, professional and friendly service at every stage, from your first enquiry through to installation. We really appreciate your support.

Noté 5 sur 5 étoiles

Website was easy to use

Website was easy to use. Before completing payment able to choose date for delivery. Delivered on time and old appliance removed. Delivery men were friendly and helpful. Very reliable and enjoying service.

16 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted that ordering and selecting your delivery date was so straightforward. It’s also great to hear that our delivery team arrived on time and provided such friendly, helpful service. We hope you enjoy your new appliance!

Noté 5 sur 5 étoiles

Chris was really helpful

Chris was really helpful, patient and informative

8 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely feedback! We’re delighted to hear that Chris was so helpful, patient and informative. We’ll be sure to pass your kind words on to him.

Noté 5 sur 5 étoiles

Great products and service

Great products with the best price, Paul went above and beyond to assist with a successful delivery of an urgent item, highly recommend 👌🏻

14 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review and recommendation! We’re delighted Paul could go above and beyond to arrange the successful delivery of your urgent item. We really appreciate you choosing Wellingtons.

Noté 5 sur 5 étoiles

Fantastic customer service with a chat…

Fantastic customer service with a chat function where you speak with actual human beings. I had the pleasure of connecting with Rory on chat who was super helpful and then when I called to clarify a few things I had the pleasure of the same Rory helping me. I’ve ended up ordering a Rangemaster cooker hood with 2 years warranty at a cheaper price than AO.com. Overall, a very happy customer!

19 août 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you so much for your fantastic review! We’re delighted Rory was able to help you both through our live chat and over the phone. We believe speaking to a real person makes all the difference when choosing an appliance. It’s wonderful to hear you found the right Rangemaster cooker hood at a great price, too. We really appreciate your order and hope you’re delighted with it!

Noté 5 sur 5 étoiles

Went above and beyond

Went above and beyond to deliver our new fridge freezer around very difficult circumstances for us with many medical appointments in the way. I found it great to be able to ask questions on their chat facility from the website, and my questions got through to a real person and not a chat bot. We wanted a model that wasn’t in stock and that was no problem either, they were just so good about keeping us in touch about the progress of our order along the way. The service, flexibility and friendliness of the entire team was outstanding throughout and there is just no reason to use a chain, as the price was competitive too. Absolutely happy to recommend them and we’ll do so again. Thank you so much!

17 août 2026
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Réponse de Wellingtons Home Electrical

Thank you so much for your wonderful review! We’re delighted our team could work around your medical appointments and make the delivery as straightforward as possible. It’s also lovely to hear that you valued speaking to a real person through our website chat and were kept informed while we sourced your chosen model. We truly appreciate your recommendation and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Simply excellent!

If you're looking to be treated like a number, don't shop here.
If you prefer your shopping experience to include kind, helpful and welcoming staff to assist you then Wellingtons Erith is worth a visit.
Special thanks to Luke and Paul!

10 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you felt welcomed and well looked after by our Erith team. Providing friendly, personal service is incredibly important to us, so your kind words mean a great deal. We hope to see you again in the future!

Noté 5 sur 5 étoiles

So very helpful

7 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your kind review! We’re delighted you found our team so helpful and really appreciate your support.

Noté 5 sur 5 étoiles

Great range and pricing - outstanding service

We have recently renovated our house an initially visited Wellingtons to see their Rangemaster ovens and ended up buying all our appliances from them as their range and pricing was so good. From the moment we arrived until the last item was delivered we received nothing but first class service. Nothing was too much trouble and they split our delivery at short notice to accommodate getting particular pieces in at specific times of the build. We live over an hour away from the store so this really was over and above - thank you! Couldn't recommend more highly.

14 août 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you for such a wonderful review! We’re delighted you chose Wellingtons for all the appliances in your newly renovated home and received first-class service throughout. Coordinating deliveries around a building project can be tricky, so we’re pleased our team could accommodate your changing schedule, even from over an hour away. We really appreciate your recommendation and hope you enjoy your new appliances!

Noté 5 sur 5 étoiles

Not all superheroes wear capes

What a wonderful and trust worthy company. Had many items from them over the years and never had a problem.

At 4 pm today I went in all of a panic as my fridge freezer broke down in the heat and my repair company can't come till Monday even though I'm type 1 diabetic and rely on my fridge for my medications especially in this heat.
The wonderfully staff went above and beyond to help me in my dilemma. They not only helped me to find the perfect fridge but did everything they could to get it delivered to me 1st thing in the morning tomorrow. I'm so relieved and just wanted to say a massive thankyou from the bottom of my heart to such a wonderful team. 👏🙌😁😍

13 août 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you so much for your incredibly kind review. We completely understand how worrying this situation must have been, particularly when you rely on your fridge to store essential medication. We’re very glad our team could help you find a suitable replacement and arrange delivery for the following morning. Thank you for trusting Wellingtons over the years, your lovely words mean so much to the whole team.

Noté 5 sur 5 étoiles

Fab delivery, great product

Fantastic service delivering large American Fridge freezer. I paid extra to get it removed from the box before being brought in the house. Previously I’d ordered one from Howden but they wouldn’t help to get it in to the house or take out of the box so they had to take it back. It was great to use a local business who go the extra mile. Thank you

6 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted our team could deliver your American fridge freezer safely, remove the packaging and get it into your home. Larger appliances can be challenging, so it’s wonderful to hear that our extra care made such a difference. Thank you for choosing and supporting a local business!

Noté 5 sur 5 étoiles

Fantastic service from order to…

Fantastic service from order to installation. I would recommend them to everyone

5 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted everything went smoothly from ordering through to installation. We really appreciate your recommendation and hope to help you again in the future.

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