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Wellingtons Home Electrical Avis 

2 967
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was badly let down by Curry's, so went to Wellingtons. They were very sympathetic and quickly ordered another fridge freezer for me. Meanwhile, they lent me a mini fridge to see me through until it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Entreprise d'électronique
  4. Magasin
  5. Magasin d'électronique
  6. Magasin de télévisions
  7. Service client dédié à l'électroménager

À propos de Wellingtons Home Electrical

Écrit par l'entreprise

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Écrit par l'entreprise

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(2 967)

355 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service from order to…

Fantastic service from order to installation. I would recommend them to everyone

5 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted everything went smoothly from ordering through to installation. We really appreciate your recommendation and hope to help you again in the future.

Noté 5 sur 5 étoiles

Super service - yet again

Have made several purchases from Wellingtons over the years. This time a new TV and PVR. Chris was super-helpful. Ordering later by phone was a doddle and have no doubt the end result will be as always - perfect.

10 août 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you for your continued support over the years! We’re delighted Chris was so helpful and that ordering your new TV and PVR was so straightforward. We really appreciate your kind words and look forward to helping you again.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

3 août 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review! We’re delighted you received excellent customer service and really appreciate your feedback.

Noté 5 sur 5 étoiles

Polite and helpful service as experienced in the past.

Polite and helpful service. Problem with confusion over warranty for a fridge freezer resolved promptly.

31 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your review. We’re pleased our team could quickly resolve the confusion around your fridge freezer warranty and that you found the service polite and helpful. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Just what I want

Just what I want: someone well-informed to discuss the choices with; simple to find a delivery date; willing to remove and dispose of old unit and install new unit; two very efficient and polite guys to do that. All excellent.

25 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your fantastic review! We’re delighted you received knowledgeable advice, straightforward delivery arrangements and an efficient installation. We’ll also pass your kind comments on to our delivery team. Thank you for choosing Wellingtons.

Noté 5 sur 5 étoiles

Great customer service

Great customer service from Wellingtons. They really do care about their customers. Can highly recommend them.

4 août 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you so much for your kind review. We're delighted to hear you received great customer service and that you felt our team genuinely cares about our customers. Your recommendation means a great deal to us, and we really appreciate your support. We look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Best store for all electrical needs

Lovely store, such helpful staff and always go the extra mile to help. My second purchase from them and I wouldn’t go anywhere else for my electrical goods. Highly recommended.

28 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you so much for your wonderful review and for choosing Wellingtons again. We're delighted to hear our team has been able to help on both occasions and that our service keeps you coming back. Your recommendation means a great deal to us, and we look forward to helping you with your next appliance purchase.

Noté 5 sur 5 étoiles

Very good customer service

Very helpful staff when looking for a new fridge freezer with dimensions to fit limited space in a small kitchen.

Paul called me back promptly after l left a message on their website to confirm details of a suitable product in stock.

Fridge freezer was delivered on arranged date/ estimated (am) time and was unpacked & fitted professionally.

I would definitely use Wellingtons again for any future electrical home products.

20 juillet 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Paul was able to help you find the right fridge freezer for your space and that the whole process, from your initial enquiry through to delivery and installation, went smoothly. We'll be sure to pass your kind comments on to the team. We really appreciate your recommendation and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Wellingtons are always helpful and…

Wellingtons are always helpful and honest - we wouldn't go anywhere else.

24 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you so much for your continued support. It means a lot to hear that you find our team helpful and honest, and that you wouldn't go anywhere else. We really appreciate your loyalty and look forward to helping you again whenever you need us.

Noté 5 sur 5 étoiles

First class service from visiting the…

First class service from visiting the store, help with making my decision to delivery and installation. All staff helpful, informative and friendly. Thank you.

24 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear you received first-class service from your visit to our showroom right through to delivery and installation. It's great to know our team was helpful, informative and friendly throughout the process. We really appreciate your kind words and hope to welcome you back to Wellingtons again soon.

Noté 4 sur 5 étoiles
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Réponse de Wellingtons Home Electrical

Thank you for your review. We're delighted to hear you found our team helpful and informative. We really appreciate your feedback and hope to welcome you back to Wellingtons again in the future.

Noté 5 sur 5 étoiles

All the help we neede

Very informative and efficient in the office. Helped to find the right product for us. Arranged fitting all carried by experienced sub contractor. Excellent service all around

22 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear our team helped you find the right product and kept you informed throughout the process. It's great to know the installation went smoothly too. We really appreciate your kind words and are pleased you had such a positive experience with Wellingtons Electrical.

Noté 5 sur 5 étoiles

All the staff are knowledgeable

All the staff are knowledgeable, helpful, and make sure you know what is going to happen next-AND THEN DO IT. Family feel to the business. Glad to have them on my high street- but can be accessed online too.

28 juillet 2026
Avis spontané
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Réponse de Wellingtons Home Electrical

Thank you for such a lovely review. We’re so pleased that the knowledge, communication and reliability of our team stood out. That family feel and personal service is incredibly important to us, whether you visit us on the high street or shop with us online. Thank you for supporting Wellingtons!

Noté 5 sur 5 étoiles

Great !!!!!

20 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for the great review. We really appreciate your feedback and are so pleased you had a positive experience with Wellingtons.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff. Got the job done quickly and well and left no mess

8 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We’re pleased to hear our team got everything sorted quickly and efficiently, and left everything clean and tidy afterwards. Thank you for choosing Wellingtons.

Noté 5 sur 5 étoiles

Wellingtons delivered on time with…

Wellingtons delivered on time with friendly professional staff. The price was as good as anywhere else but included the delivery on a Saturday. Local company doing everything right.

25 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We’re really pleased you were happy with the price, Saturday delivery and the friendly service from our team. It means a lot to hear we’re doing things right as a local independent business. Thank you for choosing Wellingtons.

Noté 5 sur 5 étoiles
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Réponse de Wellingtons Home Electrical

Thank you for your kind review. We’re delighted to hear you received excellent customer service from our team. We really appreciate you choosing Wellingtons and hope to help you again in the future.

Noté 5 sur 5 étoiles

Great price

Great price. Great service. Quick delivery. Lovely people to deal with. Thank you

17 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We’re so pleased you were happy with the price, service and speedy delivery. We really appreciate you choosing Wellingtons and hope we can help you again in the future.

Noté 5 sur 5 étoiles

Excellent buying and delivery…

Excellent buying and delivery experience. The young lads that delivered the fridge freezer and took the old one away were a credit to your company.

14 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We're so pleased to hear you had a great experience from purchase through to delivery. We'll make sure your kind comments are passed on to our delivery team. It's always wonderful to hear they're doing Wellingtons proud. Thank you for choosing us.

Noté 5 sur 5 étoiles

Good to shop locally and receive a…

Good to shop locally and receive a service from staff that care and go the extra mile

13 juillet 2026
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Réponse de Wellingtons Home Electrical

Thank you for your lovely review. As a local independent business, it means a lot to hear that you value the personal service our team provides. We really appreciate your support and look forward to helping you again in the future.

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