Banner for Wellingtons Home Electrical

Wellingtons Home Electrical Avis 

2 967
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had excellent help from Chris & Paul, & after a hiccup have a great machine, ordered on Wednesday & delivered and fitted by their great fitters today. I have used John Lewis in the passed but not an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great customer service, helping us with a new integrated fridge freezer. Who knew that you need to take more into account than just the fridge/freezer split ratio? So, once we'd gotten it wrong, Rory... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are more than happy with our new dishwasher. Paul served us in the shop and was very friendly and helpful. Delivery and installation went well and although a slight damage was done to the integra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was badly let down by Curry's, so went to Wellingtons. They were very sympathetic and quickly ordered another fridge freezer for me. Meanwhile, they lent me a mini fridge to see me through until it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Entreprise d'électronique
  4. Magasin
  5. Magasin d'électronique
  6. Magasin de télévisions
  7. Service client dédié à l'électroménager

À propos de Wellingtons Home Electrical

Écrit par l'entreprise

Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since 1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.

From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.

Showrooms

Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.

Leading Brands

We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.

Award-Winning Service

Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.

Expert Advice

Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.

Delivery & Installation

We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.

Customer Support

Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.

Why Shop with Wellingtons?

Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help

Local Free Delivery

Écrit par l'entreprise

We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
Over 127 years on the high street
Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
5* Customer Service
At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.

Price Match Promise

Wellingtons is pleased to offer an in-store only price match guarantee

Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 967)

356 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

We received phone call from the driver giving his ETA. The tumble was unpacked, delivered, fitted & the old one taken away. All very quick & the guys were pleasant & polite.

9 juillet 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We're delighted to hear everything went smoothly, from the driver's update through to the delivery, installation and removal of your old tumble dryer. I'll be sure to pass your kind comments on to the team. We really appreciate your support and hope to help you again in the future.

Noté 5 sur 5 étoiles

Excellent installation of new appliance.

Although we were allocated a slot towards the end of the day our delivery crew were cheerful and very helpful. The installation of the appliance was not straightforward but after some thoughtful problem solving they managed to get everything in working order. A job well done. Thank you.

14 juillet 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for taking the time to leave such a kind review. We're delighted to hear that our delivery and installation team provided such a positive experience. It's great to know they were able to overcome the challenges with the installation and get everything working perfectly. I'll make sure your comments are passed on to the team. Thank you for choosing Wellingtons Electrical, and we hope to be of assistance again in the future.

Noté 5 sur 5 étoiles

Promtly dealt with Q/recommendation and…

Promtly dealt with Q/recommendation and speedily supplied & fitted appliance

30 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your review. We're delighted to hear we could answer your questions, recommend the right appliance and arrange a prompt supply and installation. We really appreciate you choosing Wellingtons Electrical and hope to help you again in the future.

Noté 5 sur 5 étoiles
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your kind words. We're delighted to hear you received great customer service and a prompt response. We really appreciate your feedback.

Noté 5 sur 5 étoiles

Small shops shouldn’t be ignored!

I’ve been using Wellingtons since becoming a homeowner in the mid seventies. Their prices are competitive, the service & delivery is second to none, and more importantly there is efficient aftercare when the unforeseen happens. That is why I will continue to use them!

1 juillet 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your wonderful review and for your loyal support over so many years. It means a great deal to us that you've continued to choose Wellingtons since becoming a homeowner. We're delighted to hear you value not only our competitive prices and delivery service, but also the aftercare we provide when it's needed most. Thank you for recommending independent retailers like us. We look forward to helping you for many more years to come.

Noté 5 sur 5 étoiles

From the day of identifying the…

From the day of identifying the appliance ordering and fitting it was seem less.
Very knowledgeable staff and politeness personified.
My third item in as many months and would highly recommend them.

24 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your fantastic review. We're delighted to hear everything went smoothly from choosing the right appliance through to ordering and installation. It's especially rewarding to know our team's knowledge and customer service made such a positive impression. Thank you for choosing Wellingtons for your third purchase in as many months and for your recommendation. We really appreciate your continued support and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

We've just bought a new washing machine…

We've just bought a new washing machine and fridge freezer. We were delighted with the service in store, the information provided on the products and then the delivery of the goods. We thoroughly recommend this local store for service, quality, knowledgeability and price competitiveness.

22 juin 2026
Avis spontané
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your fantastic review. We're delighted to hear you were pleased with both your new washing machine and fridge freezer, and that our team provided helpful advice in store along with a smooth delivery experience. We really appreciate your recommendation and your kind words about our service, product knowledge and competitive prices. We hope you enjoy your new appliances and look forward to welcoming you back to Wellingtons in the future.

Noté 5 sur 5 étoiles

I ordered a washing machine online on…

I ordered a washing machine online on Saturday with only 20 minutes before closing. The price and guarantee were just as good as all the big name stores.
I received a call at about 5 o’clock the same day to confirm that delivery would be first thing Monday morning and to thank me for my custom.
The delivery guys were bang on time and couldn’t have been more helpful.
Support your local independent shops guys, I can’t recommend Wellingtons enough 👍🏻👍🏻

27 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience, from placing your online order just before closing to receiving your washing machine first thing on Monday morning. It's great to know our team kept you informed and that our delivery crew were punctual and helpful. We really appreciate your recommendation and your support for local independent businesses. Thank you for choosing Wellingtons, and we hope to help you again in the future.

Noté 5 sur 5 étoiles

From ordering my new fridge to…

From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recommend Wellingtons Home Electricals whom we use for all our electrical purchases. 26.6.2026.

26 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your wonderful review and for your continued support. We're delighted to hear that everything, from ordering your new fridge to the installation, was handled professionally. It's great to know our delivery team overcame the challenges efficiently while keeping a smile on their faces. We really appreciate your recommendation and are honoured to be your trusted choice for electrical appliances. We look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Friendly support and quick delivery

Friendly support and quick delivery. Will definitely use again.

22 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We're so pleased to hear you found our team friendly and your delivery quick. Providing great service from start to finish is always our goal, so it's wonderful to know we'd earned your trust. We look forward to helping you again the next time you need a new appliance.

Noté 5 sur 5 étoiles

Very friendly& proffesional

WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY!
MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE ALWAYS USE WELLINGTONS THEY ARE RELIABLE AND GOOD CUSTOMER CARE SERVICE.

13 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your fantastic review and for your continued loyalty to Wellingtons. It means a great deal to us that you trust our team when choosing your appliances. We're pleased we could offer honest advice to help you find the right cooker, and that both your cooker and washing machine deliveries, installations and recycling went smoothly. We really appreciate your kind words about our customer care and look forward to helping you and your family again in the future.

Noté 5 sur 5 étoiles

Excellent service

It was easy to order a new washing machine online & I was able to choose the delivery day & am/pm delivery.
It was competitively priced & for an additional fee (£59) my old machine was disconnected & removed & the new one was installed. All waste packaging was also removed.
Communication from the staff in store (Erith) regarding my order & delivery was friendly & professional.
The guys that delivered & installed my machine were very polite, careful & helpful.
An excellent service all round. Thank you

22 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted to hear that ordering online was straightforward and that you found our delivery and installation service so convenient. It's great to know our Erith team kept you informed throughout, and that our delivery and installation team provided the polite, careful and helpful service we pride ourselves on. We really appreciate your kind words and hope you enjoy your new washing machine for many years to come.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. They are even holding the FF until our kitchen fitted needs it. Can’t ask for more than that. 10/10

15 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your fantastic review. We're so pleased to hear you received excellent customer service. We know how important timing is when you're having a new kitchen fitted, so we're happy we could safely hold onto your fridge freezer until you're ready for it. We really appreciate your kind words and your 10/10 recommendation, and we look forward to helping you again in the future.

Noté 5 sur 5 étoiles

The salesperson was personable

The salesperson was personable, professional, informative and I felt no pressure. Very friendly staff and helpful staff when I needed to do the guarantee for the tv.

13 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your lovely review. We're delighted to hear our team made your experience such a positive one. Providing friendly, knowledgeable service without any pressure is exactly what we aim for, so it's wonderful to know you felt well looked after. We're also pleased we could help with your TV guarantee, and we really appreciate you taking the time to share your feedback. We hope you enjoy your new TV for many years to come.

Noté 5 sur 5 étoiles
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your kind review. We're delighted to hear you were pleased with the service you received. We really appreciate you taking the time to share your feedback and hope to see you again in the future.

Noté 5 sur 5 étoiles

Highly recommend

Great website, quick delivery and very helpful staff

21 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your wonderful review and recommendation. We're so pleased to hear you found our website easy to use, your delivery was quick, and our team was helpful throughout. We really appreciate your support and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Very friendly customer service!

Very friendly customer service extremely helpful quick delivery product exactly as described they made multiple calls to confirm everything was correct and we’re very prompt about all details. Highly recommend.

20 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your fantastic review and recommendation. We're delighted to hear that our team provided friendly, helpful service and kept you informed every step of the way. It's great to know your product arrived quickly and exactly as described. We really appreciate your kind words and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Recently move house

Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price.

Beyond the call of duty service. From a loaned fridge freezer until our choosen mode arrived to a member of staff delivering a small item in his own time can not fault them.

19 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

Thank you for your wonderful review. We're delighted we could help make your house move that little bit easier. It's great to hear our team helped you choose the right appliances, delivered everything on time and went the extra mile by providing a loan fridge freezer and personally delivering a small item when you needed it. Your kind words mean a great deal to us, and we hope you enjoy your new home and appliances for many years to come.

Noté 5 sur 5 étoiles

Very professional

Very professional, great customer service, good communication, arrived on time and installation went smoothly. Fridge freezer works great, gave advice on initial usage. Jobs a good'un.

4 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

We're delighted to hear that everything went smoothly, from the communication and customer service through to the delivery and installation of your new fridge freezer.

Our team takes great pride in arriving on time, providing expert advice and making sure customers feel confident using their new appliance from day one. It's wonderful to know that your fridge freezer is performing well and that the installation process met your expectations.

Noté 5 sur 5 étoiles

Reconnecting washing machine and removing old fridge.

The fact that your people turned up on time and were helpful and efficient as usual.

16 juin 2026
Logo de Wellingtons Home Electrical

Réponse de Wellingtons Home Electrical

We're delighted to hear that our team arrived on time and provided the helpful, efficient service you've come to expect from Wellingtons.

From reconnecting your washing machine to removing your old fridge, our delivery and installation teams work hard to make the process as straightforward and stress-free as possible.

It's especially rewarding to hear the word "usual" because it means we've been able to consistently deliver the level of service our customers deserve.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus