Jamie & Tom, They are excellent , very professional and always polite Tidy and worked exceptionally hard, they had to pursue a 4 hour journey to me and arrived promptly between 7.30-8 am , they had t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent and extremely helpful customer service. We bought our first hot tub from yourselves over 10 years ago and only had to replace it last year after a garage/garden fire. Just placed an ord... Voir plus
L'entreprise a répondu
Excellent service from start to finish.. Special thanks to Matt and Aaron who delivered and set up the hot tub in awful weather conditions !! Nothing was to much trouble they explained everything t... Voir plus
L'entreprise a répondu
Just had delivery of my Hot tub and can’t recommend Miami spa enough. Jordan has been amazing and has provided guidance and advice from the first day of contact even replying to my messages when he wa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Wellness Co. by Superior Wellness is a leading UK hot tub and swim spa retailer in Derbyshire, offering you a global choice of high-quality products focused on improving your health and well-being. As part of the Superior Wellness family, The Wellness Co. (formally Miami Spas) was established in 2014. Superior Wellness is an innovative distributor, importing from several countries to offer the widest choice of hot tubs, swim spas, and other related products. Our products aim to improve wellness, help you relax, spend quality time with loved ones, and lead happier and healthier lives. We offer exceptional hot tubs and swim spas to suit every customers’ needs. Our showroom has over fifty hot tubs and swim spas on display including six to wet test. Our experienced team will assist you every step of the way – we put our customers at the heart of everything we do. Our brand values are quality, choice, care, and innovation. This is our focus every day to the highest standard. We look forward to welcoming you to The Wellness Co.
Coordonnées de contact
Broombank Park , S41 9RT, Chesterfield, Royaume-Uni
- 01246 541200
- sales@wellnessandhottubs.co.uk
- wellnessandhottubs.co.uk
4,8
Excellent
79 avis
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Réponse de Wellnessandhottubs
Thanks for taking the time to leave a review. We are pleased you are happy with the service. Thanks for choosing The Wellness Co.
Sarah
Product arrived in timely fashion and…
Product arrived in timely fashion and was exactly as expected - works very well
24 décembre 2024
Réponse de Wellnessandhottubs
Thanks very much for taking the time to leave a review. We are pleased that the product arrived in a timely fashion and works very well too.
Thanks
Sarah
Was advised on what to order by the…
Was advised on what to order by the team, the item was despatched same day and received the following day even though it was during the Xmas period. Great service.
24 décembre 2024
Réponse de Wellnessandhottubs
Happy New Year to you and thanks for taking the time to leave a review. We are pleased you had a great service from the team and received your item the next day!
Thanks
Sarah
Exactly what was ordered was delivered…
Exactly what was ordered was delivered very quickly. Thank you
16 décembre 2024
Réponse de Wellnessandhottubs
Thanks for taking the time to leave a review. Happy New Year to you! We are pleased that your order was delivered quickly.
Thanks
Sarah
Ricky and is team did a great job…
Ricky and is team did a great job installing our new platinum refresh hot tub, I would highly recommend EJ Payne Ltd.
Thanks Gary & Jane
25 novembre 2024
Réponse de Wellnessandhottubs
Thank you very much for taking the time to leave a review. We are really pleased that Ricky and the team did a great job for you installing your new Platinum Spas Refresh hot tub.
Thanks
Sarah
Réponse de Wellnessandhottubs
Thanks for taking the time to leave a review. We are pleased you had a great service!
Thanks for choosing The Wellness Co.
Thanks
Sarah
A fantastic showroom with a wide choice…
A fantastic showroom with a wide choice to pick from. Left to wander round and as soon as we need help Jan was there. He gave us a good walk round asked us what we were looking for etc and showed us what he suggested. He was helpful and informative but never pushy. No hard sell left us to look and then we decided to buy based on his recommendation. We would recommend him and them to anyone looking for a hot tub etc. Thank you Jan
30 novembre 2024
Avis spontané
Réponse de Wellnessandhottubs
Thank you very much for taking the time to leave a review. We are pleased that you had such a great experience in our showroom and Jan was really helpful. Enjoy your hot tub!
Thanks
Sarah
Great Service…
Jan was a great help when purchasing our new Chill Tub. Jan unexpectedly stayed in touch out of hours and helped when my payment was struggling to go through. Highly recommended, great service.
20 novembre 2024
Avis spontané
Réponse de Wellnessandhottubs
Thank you very much Phil for taking the time to leave a review. We are thrilled to hear that Jan provided a great customer experience! Enjoy your Chill Tub!
Amazing service from Jan
Amazing service from Jan, answered any questions I had and communication was seamless throughout.
1 novembre 2024
Avis spontané
Réponse de Wellnessandhottubs
Thank you very much for taking the time to leave a review. We are so pleased you had amazing service from Jan, we will ensure this feedback is passed onto him.
Excellent experience dealing with Jan
Excellent experience dealing with Jan. He was able to help me place an order very quickly at a good price. Very responsive to emails and helpful throughout.
20 novembre 2024
Avis spontané
Réponse de Wellnessandhottubs
Thanks very much Thomas for taking the time to leave a review. We are pleased you had a great experience and Jan provided a great service. We have passed this feedback onto Jan.
Great company to deal with
Great company to deal with. Nothing is too much trouble
Amazing staff
Keep up the great work
8 novembre 2024
Réponse de Wellnessandhottubs
Thanks very much for taking the time to leave a review Julia. We are really pleased that you had a great experience. We will ensure this feedback is passed on to the team.
AVOID
AVOID! Was sold a swim spa cover that cost nearly £2000, which has started to disintegrate within a matter of months. I complained and have been offered some 'free filters' in compensation, with a suggestion i can 'sew the area with lose thread'. DISGUSTED & INSULTED by the shear lack of customer care.
23 août 2024
Avis spontané
Great Service
From outset to delivery fantastic all around - really helpful people from office staff to delivery guys...
20 août 2024
Avis spontané
Great service from Miami spas
Great service from Miami spas, from ordering to delivering they kept in contact throughout and made the experience as easy as possible ! Would recommend this company.
2 juillet 2024
Avis spontané
Replacement hot tub cover.
I ordered a new hot tub cover on Thursday last week on line and had it delivered today Monday. Good service from the company with regular updating of the progress of the transaction and delivered within the allocated time and now on the hot tub. Thank you for your business and would recommend you to anyone and will use you again.
2 octobre 2023
Avis spontané
Avoid this company
Avoid this company, We purchased a new spa from Miami spas part of superior wellness within two years the hot tub is blistering and de-laminating and we were told by superior wellness the warranty does not cover this
2 août 2023
Avis spontané
5 star service from start to finish
Couldn't fault their communication, customer service, installers or after sales team. Such a great product too at such a reasonable price. Couldn't be happier with the service we received or the hot tub!
14 juillet 2023
Avis spontané
First class service
From the moment we ordered until the installation of the hot tub, the service we received was first class. Every member of the team we dealt with were friendly, knowledgeable and extremely helpful. Great value and excellent customer service, thank you very much.
27 juin 2023
Avis spontané
Great product delivered and installed…
Great product delivered and installed perfectly
14 juin 2023
Avis spontané
Poor customer service
Bought a hottub from them ( part of the wellness family).
Tub has developed a leak from the shell and even though it is still under warranty, they are not wanting to have anything to do with it.
Tub is less than 2 years old!
They are now ignoring all emails.
I am having to fix it at my own expense and start court proceedings to recover costs!
14 juin 2023
Avis spontané
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