Field engineer was entirely professional and prompt. 1st contact at call center had difficulty making out my words and didn’t do a warm handoff to the second contact who was excellent despite having... Voir plus
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Excellent customer service. Service centre personnel were easy to contact and dealt with my issue promptly. Service engineer arrived on time, was very quick in diagnosing the problem and explaining ho... Voir plus
My dishwasher had a fault and I had an extended warranty. The engineers were professional, punctual and very knowledgeable. The first engineer who came out also diagnosed another fault. The second e... Voir plus
I don't normally write reviews, but we had an excellent experience with Whirlpool's that is worth sharing. My washing machine broke on Monday, I contacted them on Tuesday. They were super helpful over... Voir plus
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I don't normally write reviews
I don't normally write reviews, but we had an excellent experience with Whirlpool's that is worth sharing. My washing machine broke on Monday, I contacted them on Tuesday. They were super helpful over the phone and the waiting was very short. After the call, I received a text confirming the visit and on Wednesday the technician came. He sent me a text to confirm the best time to arrive and he quickly figured out the issue and fixed it. He also explained to us how to better position the machine and care for it in order to avoid future damage. All on all, it's what you expect from a five star service. I highly recommend it!
The engineer was fantastic and highly…
The engineer was fantastic and highly experienced.
Fantastic
Fantastic! Couldn't be happier with Engineers visit today. He was just brilliant, friendly, super efficient, and had our appliance problem figured out and fixed in no time. Excellent service and great products.
Very quick at responding to our problem.
I am very happy with the service done…
I am very happy with the service done by Christian.
2breakdowns in less than a 3 year old…
2breakdowns in less than a 3 year old very expensive dishwasher
Unfortunately a 2 year warranty on it
Very fast repairs.Good customer service.
Easy to set up service call
Easy to set up service call. Appointment with 3 days. Engineer arrived on time. He had the required spare part.
Very good contact with service
Very good contact with service.
Fault promptly fixed, induction works as it should again.
Extremely unhappy with Whirpool appliances and service
Bought an expensive washing machine and drawer sensor died within 2 months. It'll take more than a week for the spare part to arrive. CSR was not helpful, transferred me to someone who has nothing to do with this. I can't even make a complaint. Store where it was bought was not helpful, I left a message and nobody called back. Will probably spend over a 200 eur on laundromat while waiting for a 2 month old machine to be fixed. Not buying anything Whirpool EVER again.
Domestic appliances Donegal engineer…
Domestic appliances Donegal engineer Quentin completed the repairs on behalf of Whirlpool which professionalism, quickness efficiency and friendliness.
Excellent service and was very prompt
Excellent service and was very prompt
Whirlpool Combi Mircrowave issues
I have a Whirlpool Combi Micro Oven and Domestic & General cover with it. The unit is 18months old and it has a repeated vault that needs to be repaired for the third time. The touch screen stops working. The call out time is generally at least 7 days and i am without cooking each time, the repair took 10mins last time but only lasted 4 weeks, to replace the machine under the policy they have to repair it 3 times in 12 months so i will have to go through this experience at least one more time. to add insult to injury to raise a complaint you have to write a letter to Hotpoint (whirlpool) as they don't accept emails or phone calls. every way possible to avoid their responsibility, I would not recommend whirlpool and also would have no faith in Domestic and general policies.
Service is very quick if you ring…
Service is very quick if you ring Whirlpool themselves
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