Very courteous and professional. I had driven from Peterhead to Perth to lodge my bottle of Whisky into the next auction, but a problem arose, in that due to unforeseen circumstances, they couldn't ma... Voir plus
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Lisez les avis des autres
As a seller the experience was positive. I had quick responses from the team with any questions. They collected my bottles and listed them promptly into the next auction. Payment could have been q... Voir plus
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You gave excellent service and you gave me complete information when I needed it. I am impressed by your efficiency and I will certainly recommend your business. I thank you for your your coo... Voir plus
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I really enjoy your website's auctions; there's always a wide variety of items. However, I find the shipping costs quite high because I have to ship everything back to Hong Kong each time. When I buy... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Whisky Auctioneer is the world leading platform for the buying and selling of whisky and spirits at auction. Our global auctions feature the most comprehensive selection of old, rare and collectible whiskies and spirits available online.
Coordonnées de contact
PH1 3FN, Perth, Royaume-Uni
- info@whiskyauctioneer.com
- whiskyauctioneer.com
4,4
Excellent
371 avis
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Really great selection
Really great selection, service and whilst I read criticism of fees it's all fair and transparent if you pay attention to what you are bidding on and where it is.
6 octobre 2025
Avis spontané
Réponse de Whisky Auctioneer
Thank you, Alex. We’re glad you’ve been enjoying the range and appreciate your positive feedback on how we present our fees.
Megan - Whisky Auctioneer
Your shipping turnaround time is second…
Your shipping turnaround time is second to none. Keep up the good work.
12 septembre 2025
Réponse de Whisky Auctioneer
Thank you, Donnie. We’re glad you’ve been happy with the speed and care of our service.
Megan - Whisky Auctioneer
Währung
Die Angaben in Pfund bzw. dann auch im Wechsel (!) in Euro ist meines Erachtens etwas verwirrend.
10 septembre 2025
Réponse de Whisky Auctioneer
Thank you very much for your five-star review. We really appreciate your feedback and will be sure to take it on board.
Megan - Whisky Auctioneer
Well packed, fast delivery
The parcel was very well packed. The delivery with DHL Express was very fast. The condition of the bottle was as aspected perfectly.
10 septembre 2025
Réponse de Whisky Auctioneer
Hi Tommy, thank you for your review. I’m glad to hear your order arrived quickly and in perfect condition. We put a lot of care into secure packaging and smooth delivery, so it’s great to know this came through in your experience.
Megan - Whisky Auctioneer
Safe and quick
Safe and quick, been using them for both selling and purchasing and they are always helpful and quick
17 septembre 2025
Réponse de Whisky Auctioneer
Thank you for your review. We’re pleased to know your buying and selling experiences with us have both been positive.
Megan - Whisky Auctioneer
EU lots..
EU lots... But 5⭐ will be given when also UK lots without all extra taxes are available for EU and otherwise. Nothing wrong with this beautifull wish or what?
9 septembre 2025
Réponse de Whisky Auctioneer
Hi Pascal, thank you for your review. We’re pleased you’ve enjoyed exploring the EU range. Many of the costs and restrictions around shipping UK lots to the EU are driven by import duties and customs processes that sit outside our control. That said, affordable and reliable international shipping remains important to us, and we’ll keep working to make this experience as smooth as possible.
Megan - Whisky Auctioneer
Always a pleasure
Always a pleasure. Service and follow up correspondence on point. And the whisky is good too lol
9 septembre 2025
Réponse de Whisky Auctioneer
Hi Jamie,
We're so happy to hear about your experience. Thank you for sharing!
Megan L
Too much inflatable costs over the…
Too much inflatable costs over the hummer price ; around 31% which is too much
Compared to other auction house in Europe
I m really considering to stop buying of your site
15 septembre 2025
Réponse de Whisky Auctioneer
Hi Chadi, thank you for your review. We’re sorry to hear you’ve felt disappointed with the overall costs. Buyer’s commission and terms and conditions are shown before confirming a bid, but we appreciate your feedback and will continue to review how these are communicated.
Megan - Whisky Auctioneer
Total lack of clarity on add on add-on costs…
The lack of clarity on add-on costs after making a purchase, and their disinterest in telling customers, is really disappointing.
I won three bottles from their Dutch operation and was hit with £50 postage and then £145 import duty on bottles that cost me £240 in the auction. I knew about the insurance and
I absolutely would not have bid on these items had I known. It was an expensive lesson. Their information on import duties is vague and doesn't include example figures.
Their response to what is not a first time occurence was a shrug of the shoulders and we'll pass on your concerns.
I've just checked their web site and the information is the same.
My advice to anyone from the UK bidding on bottles based in the EU is to be aware of high shipping costs and very high import dury (it's based on the alcohol rather than the value of the bottle, so the duty is the same on a £50 bottle and a £5000 bottle).
15 septembre 2025
Réponse de Whisky Auctioneer
Hi Jason, thank you for your review. We’re sorry to hear that your experience left you feeling your concerns weren’t fully acknowledged. That’s never how we want our customers to feel, and we appreciate you taking the time to share your feedback.
Import and customs charges are set by local authorities and can vary depending on the destination, import laws and courier handling fees, so they sit outside our control. If it were possible to provide an accurate calculator or list of rates on our website, we would be more than happy to. However, with such a broad range of global shipping destinations and constantly changing regulations, it isn’t feasible to keep this information fully up to date. For that reason, our website notes that any local taxes or import duties are the responsibility of the customer.
We do take feedback like this seriously and will continue to look at how we can make international shipping as clear and transparent as possible.
Megan - Whisky Auctioneer
I was charged a lot of money (£280) to…
I was charged a lot of money (£280) to receive two bottles of whisky from where I thought was coming from Perth!!! It should be clearer that there was a charge to bring them from the Netherlands! Not very fair!🥴☹️🥴 I won’t be using you again!!! Can you please unsubscribe me?☹️
15 septembre 2025
Réponse de Whisky Auctioneer
Hi Neil, thank you for your review. I’m sorry to hear you were disappointed by the unexpected import charges.
Our auctions have included both UK and EU-based lots for some time. These are identified throughout the site with UK or EU icons, and hovering over them explains where each lot is located and advises bidders to factor in any applicable customs duties or import fees before placing a bid.
I’ve asked my colleagues to remove your email address from our marketing lists. If you’d like your account closed altogether, please reach out to our Client Service team so they can confirm and action this for you.
Megan - Whisky Auctioneer
Very helpful.Easy to join up.
Easy to join up.
Easy bidding and updates.
When phoned about a stored bottle very helpful.
15 septembre 2025
Réponse de Whisky Auctioneer
Hi Ian,
Thank you for sharing your experience, we're really glad its been a positive process for you.
Megan L
Réponse de Whisky Auctioneer
Hi Urs,
Thank you for your review, we're so happy to hear about your positive experience.
Megan L
Buen servicio
Estaba de viaje por Edimburgo y una botella de whisky que tenía en almacén, pedí a WA que me la enviaran a mi hotel y no hubo ningún problema ( otra opción de compra)
29 septembre 2025
Réponse de Whisky Auctioneer
Hi Rafael,
Thank you for your review, we always aim to accommodate to our clients circumstances. We are really glad you had a great experience with us.
Megan L
Es dauert sehr lange bis eine Suche mit…
Es dauert sehr lange bis eine Suche mit den Ergebnissen bereitgestellt wird.
Wenn man die letzte Seite erreicht hat, scrollt man automatisch ans Ende der Seite
9 septembre 2025
Réponse de Whisky Auctioneer
Thank you for your feedback, Thorsten. We’re sorry to hear you’ve found the search function slow and appreciate you highlighting it. This is an area of our site where we are currently prioritising improvements to both performance and speed, so please do check back and let us know of any ongoing concerns.
Megan - Whisky Auctioneer
I have not been a buyer for that long…
I have not been a buyer for that long but everything seems to be spot on from ordering to packing so will definitely use again
10 septembre 2025
Réponse de Whisky Auctioneer
Hi Steven, thank you for your review. We’re glad your early experiences have been positive and look forward to welcoming you to future auctions.
Megan - Whisky Auctioneer
Réponse de Whisky Auctioneer
Hi Alexander, thank you for your review. I’m sorry to hear you felt the delivery cost was high. Our shipping rates reflect secure handling, packaging, and insurance to ensure bottles reach you safely. That said, our shipping service and related costs are under constant review, as it’s important for us to strike the right balance between quality and affordability.
Megan - Whisky Auctioneer
Best selection of spirits
Best selection of spirits.
Website easy to use and intuitive.
Delivery service excellent and safe
9 septembre 2025
Réponse de Whisky Auctioneer
Hi Alessandro,
Thank you for your review, its always great to hear from happy customers.
Megan L
Informative listings that include era…
Informative listings that include era of bottling, quick processing and overseas shipping (and extremely well packed).
9 septembre 2025
Réponse de Whisky Auctioneer
Hi Christopher,
Thank you for your 5-star review. We have a very attentive listing and logistics team who always aim for maximum care and attention to detail when handling each order. I will ensure your review is passed back to the team.
Megan L
Réponse de Whisky Auctioneer
Hi Mark,
Thank you for your review, we're really happy to hear about your experience.
Megan L
Rocky whisky buying experience
the good:
I've bought from them way back since 2014. As long as there are no issues during transit and delivery there will be no problems with them.
However this time something did go wrong
In my case i bought around 13 bottles from the auction. The bottles go held up by customs then sent back
During the transit one of the bottles popped and lost 80% of the content. I was told that since the bottle did not break it is not covered under their terms and agreement.
they were not willing to give me a refund but offered me 2 choices:
- put my purchased bottles on next auction
- they can ship it out again for free
i also wasn't willing to have them send it through US customs again. Thankfully had a address in singapore which i could send it to.
Eventually after a month they finally shipped it out to singapore.
Edit:
I was contacted by customer support and made whole on the liquid content lost during transit for the bottle of whisky
13 août 2025
Réponse de Whisky Auctioneer
Hi Sung, thank you for your review. I’m sorry for the experience you had. Being able to provide reliable global shipping is really important to us, and we’re always working with our delivery partners to ensure the quickest and most seamless service possible. Unfortunately, customs processes are beyond our control, but we appreciate your patience throughout.
I’m pleased to see everything was brought to a positive conclusion and hope we can welcome you again in future.
Megan - Whisky Auctioneer
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