We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Voir plus
L'entreprise a répondu
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This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Voir plus
I have ordered twice now and intend to do so immediately after sending this email. My reason for doing so is the responsive feedback from the friends and professionals who have been so supportive sin... Voir plus
L'entreprise a répondu
Well packaged; they always arrive in perfect condition. The biscuits are stunning. They are luxurious and delicious. The hand dipped, milk chocolate, ginger biscuits are the very best! Quality ingredi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en boulangerie
- aussi dans
- Boulangerie
Écrit par l'entreprise
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Coordonnées de contact
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Royaume-Uni
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,7
Excellent
757 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tardy Delivery
Disapppointed by the time taken by the delivery firm(s): our delivery arrived on our door step during the second half of this i morning (Wednesday 06.August)) . One suspects that Royal Mail / Parcelforce are largely inactive at weekends but they have not shown haste since despite our consignment containingperishable foods.
1 août 2025
Réponse de Williams Handbaked
Thank you for your considered review, and I'm sorry it's taken a bit longer than normal for your parcel to be delivered by Royal Mail. Under ideal circumstances your order would have been delivered on Monday, but as Tracked 48 isn't a guaranteed service, occasionally deliveries do take a little longer. Despite the delay, I do hope you enjoy the contents! —Rory
Love this business
Love this business, friendly, efficient service.
Any problems very quickly dealt with without fuss.
Best biscuits by far, big favourites in our house.
1 août 2025
Réponse de Williams Handbaked
Thank you for your lovely review Judith! It's very helpful.
Exceptional
Second time of purchasing and equally delighted. Exceptional quality, baked deliciousness. Easy to order, prompt delivery very well packaged.
30 juillet 2025
Réponse de Williams Handbaked
Thank you so much!
i have ordered many times as the cakes…
i have ordered many times as the cakes & biscuits are so enjoyable ,i think they are great to send as gifts for birthdays etc as they will NEVER disappoint . just cant fault them , excellent service .
4 juillet 2025
Réponse de Williams Handbaked
Thank you for your lovely review Denise, and thank you for your continued custom with us, we really do appreciate it! —Rory
Great company
Absolutely outstanding customer service, had an issue with Royal Mail, but Williams handbaked sorted it out so quickly, Thank you ☺️
30 juin 2025
Réponse de Williams Handbaked
Thanks for your lovely review Jo, we really appreciate it!
Réponse de Williams Handbaked
Thank you Julie!
Yeah great cakes
Yeah excellent biscuits and tray bakes highly recommend brilliant choices fantastic flavour
2 juin 2025
Réponse de Williams Handbaked
Thanks Kim, we're so glad to hear you enjoy our biscuits and cakes!
Always top products beautifully…
Always top products beautifully packaged which are dispatched quickly.
2 juin 2025
Réponse de Williams Handbaked
Thank you Olivia, that's very kind!
Prompt delivery and nicely packaged
Prompt delivery and nicely packaged. The Lancashire box has a great selection of cakes and biscuits which have not been eaten yet! The comms regarding delivery was poor compared to other suppliers but this is a minor criticism.
2 juin 2025
Réponse de Williams Handbaked
Hi Alan, thank you for your generous review. I'm in the process of reviewing delivery notifications, and hopefully we can improve these quite quickly. —Rory
Birthday Gift for a couple!
Lovely selection of biscuits and cakes. Nice and easy to order online and prompt delivery
30 mai 2025
Réponse de Williams Handbaked
Thank you for your lovely review Sharon!
Treat yourself or give as a gift!
Ordered and received another 2 hampers plus extra Eccles cakes (superb), from this first class company.
Highly recommend their products as gifts or personal consumption. You won’t be disappointed with their great tasting produce, well packaged and good old fashioned customer service (in my experience, a rare find these days).
30 mai 2025
Réponse de Williams Handbaked
Hi Sannan,
Thank you so much for your lovely review. We're so glad to hear how much you've enjoyed our products, as well as our service!
I haven't received my order
I haven't received my order, so, you can't review a GHOST. MANY THANKS, MICK COUSINS
28 mai 2025
Réponse de Williams Handbaked
Hi Michael, I'm really sorry to hear that. It looks like the parcel was refused and returned to sender, which is unusual. I'll contact you directly to resolve the issue.
—Rory
Lancashire Box
Like the product and it was something different. The Lancashire Box.
Great service and quick delivery.
27 mai 2025
Réponse de Williams Handbaked
Thanks for your great review, Paul!
As always the service was excellent
As always the service was excellent. My query speedily dealt wit and the oeder delievered as promised.
7 mai 2025
Réponse de Williams Handbaked
Thank you for your very kind review, it's much appreciated!
Réponse de Williams Handbaked
Thanks for a great review, Dennis!
Excellent products and service.
30 avril 2025
Réponse de Williams Handbaked
Thank you Pam, that's very kind!
Always good experience
I have bought from Williams a few times. Excellent products which make receivers happy. Good delivery time.
23 avril 2025
Réponse de Williams Handbaked
Thank you for your lovely review, it really is appreciated!
Réponse de Williams Handbaked
Thank you for your lovely review!
Best biscuit!
Well packaged; they always arrive in perfect condition. The biscuits are stunning. They are luxurious and delicious. The hand dipped, milk chocolate, ginger biscuits are the very best! Quality ingredients have clearly been used. Better than any biscuit I’ve had anywhere else! I am a repeat customer and will continue to be! Five stars.
3 mars 2025
Réponse de Williams Handbaked
Sophie, thank you so much for your wonderful review! We're so glad you enjoy our biscuits, and thank you for continuing to order from us.
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