Amazing customer service and products are lovely! So quick to respond when we reported an issue and we loved the Oat Biscuits and Eccles Cakes! Thank you
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We absolutely love Williams products! They make wonderful presents (if we don’t eat them first). They are nicely packaged, and the packaging is eco friendly. Communication is always good and th... Voir plus
L'entreprise a répondu
This is a brilliant company. Great for gifts. I ordered a gift yesterday evening in a rush put wrong delivery address. I emailed immediately and again this morning. Rory emailed straight back saying a... Voir plus
I have ordered twice now and intend to do so immediately after sending this email. My reason for doing so is the responsive feedback from the friends and professionals who have been so supportive sin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grossiste en boulangerie
- aussi dans
- Boulangerie
Écrit par l'entreprise
Williams is a family bakery based in the heart of Lancashire. Famous for our luxury biscuits, Eccles cakes, gooey flapjack and scrumptious traybakes, you can find our products in garden centres, delis and farm shops as well as on our website!
Coordonnées de contact
Unit B5, Anchorage Business Park, Chain Caul Way, PR2 2YL, Preston, Royaume-Uni
- 01772 724 888
- online@williamshandbaked.co.uk
- williamshandbaked.co.uk
4,7
Excellent
758 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Réponse de Williams Handbaked
Thank you Dave!
I have been having your biscuits and…R
I have been having your biscuits and cakes for some time now and love them all, the quality and taste are wonderful, I have given some biscuits as presents and they all have loved them. Could recommend them to anyone.
29 juillet 2024
Réponse de Williams Handbaked
Linda, thank you for taking the time to write such a thoughtful review. I'm really glad to hear our products have been well received as gifts too! —Rory
Réponse de Williams Handbaked
Thanks Cassandra, we really appreciate your review!
Just perfect.
Delicious products, well packed and delivered quickly. A great experience. Will recommend
3 juillet 2024
Réponse de Williams Handbaked
Thank you Mrs Bolton, and we're glad you've enjoyed your treats!
Yum yum.😖💯Delivered very quickly and having had…
Delivered very quickly and having had your products before it was a no brainer to order from you again.
Keep doing what you're doing, your biscuits and cakes are amazing
Packed really well with no breakages.
1 juillet 2024
Réponse de Williams Handbaked
What a wonderful review, thank you Jayne! Lovely to hear you've enjoyed our products before too.
Can’t beat Williams handbaked goods
Can’t beat Williams handbaked goods. The hampers make a perfect gift and are packaged so beautifully with the option to include a lovely personalised note. The products are outstanding and this is matched by the customer service. Always a go to gift idea for me.
1 juillet 2024
Réponse de Williams Handbaked
Sharon, thank you for taking the time to write such a generous review. We take pride in ensuring every order is carefully packaged so they look as good as they taste, and so it's lovely when it's mentioned by our customers!
Absolutely delicious and they make a…
Absolutely delicious and they make a wonderful gift
1 juillet 2024
Réponse de Williams Handbaked
Thank you Emma, that's very kind!
Réponse de Williams Handbaked
Thank you Philip, much appreciated!
it was an outstanding experience
it was an outstanding experience with you guys
4 juin 2024
Avis spontané
Réponse de Williams Handbaked
Thank you so much Abdul!
I am reluctant to give one star for the…
I am reluctant to give one star for the Eccles cakes which I purchased Tuesday ,they were extremely dry and hard nothing nice about them at all which were binned.dated best before September so goodness knows how they would be fit for consumption by then .very disappointed, this is not me at all writing a review i just think you need to be informed .
11 juin 2024
Avis spontané
Réponse de Williams Handbaked
Hi Shirley,
Thank you for your honest review, and I'm really sorry to learn you were disappointed in the Eccles cakes you purchased. Whilst we take the utmost care to ensure that all our bakes meet our high standards, we do still bake in small batches and on rare occasions, there may be the odd cake that's been slightly over-baked. If you could contact me directly by email to rory@williamshandbaked.co.uk I'd like to rectify this right away.
With thanks,
Rory
Had bought products from a farmers…
Had bought products from a farmers market so decided yo try on line. Again s great choice of products at a great price. Fast and reliable service.
3 juin 2024
Réponse de Williams Handbaked
Thank you so much Carol, I'm glad to hear you're happy with our service!
Easy ordering process and quality…
Easy ordering process and quality biscuits and flapjacks delivered well packaged and timely.
29 mai 2024
Réponse de Williams Handbaked
Thank you Dave, much appreciated as always!
The best biscuits out there by a mile
28 mai 2024
Réponse de Williams Handbaked
What a recommendation, thank you so much!
Everyone has always been very pleased…
Everyone has always been very pleased when they get these as a gift. Great service and value.
7 mai 2024
Réponse de Williams Handbaked
Thanks Sandra, we're glad to hear that!
Gorgeous as usual will always be my…
Gorgeous as usual will always be my favourite biscuits. Love the mini ones thanks.
The only thing is the delivery was left in bright sunshine and in a really obvious place for everyone to see. This is obviously the delivery drivers fault not your company.
3 mai 2024
Réponse de Williams Handbaked
Hi Emma, I'm really glad you love our biscuits! I'm sorry to hear they were left out in the sun somewhere visible, normally Royal Mail do leave parcels in a much safer place or with a neighbour.
Réponse de Williams Handbaked
Thank you Barbara!
These are the best biscuits I’ve had…
These are the best biscuits I’ve had the pleasure of tasting, a fact borne out by family & friends who ask if I’ve any of “those huge biscuits with the currants?” Referring to the Shrewsbury butter biscuits from their range, which I’ve now placed numerous orders with as they’re go as quick as they arrive!!
Very highly recommended ⭐️⭐️⭐️⭐️⭐️
29 avril 2024
Réponse de Williams Handbaked
Hi Mark, thank you so much for your brilliant review, and it's lovely to hear how much you and your family and friends really enjoy the Fruit Shrewsburys!
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