williesremedy.com Avis 

I spoke to a customer service representative to cancel deliveries. I thought I had stopped deliveries. I do like Willies remedy as a substitute for alcohol but it has an undesirable reaction with medications I take. I have not been able to get in contact with Willies since.

I love it, but the key is that I sip in over a 4 to 5 hour time span and I do feel wonderful.
I drink it slow because it keeps kicking in a little at a time. Just be aware of how you feel, but once you gauge it, it can be a great alcohol alternative. 2 of my friends each di a shot and they both went to the er with chest pains and they both had allergic reaction to something in it. I just say to use wisdom with this, and it can be excellent

Zero response from customer service. They say they accept returns but they won't even respond. I had an adverse reaction to a small amount. I reached out 2 times. Nothing. Would not recommend them or their products.

I have ordered twice now…. No problem with shipping or order whatsoever. Got what I ordered within a few business days. I made sure to use my eyes to ensure I didn’t subscribe to monthly auto delivery. And the products came well packaged, no breakage & have enjoyed both the tonic & strawberry watermelon seltzers! 5/5 recommend. You can get other thc seltzers for cheaper, but the taste isn’t as good, imo. I wonder if some of the early reviews were when the company was brand new & working out the kinks.

Finally got weed. Ordered 56 grams, got 28. Missing 28 grams. This is a sorry excuse for a company! Guaranteed I will be harassing these people until I get what I paid for!! DON'T WASTE YOUR TIME AND MONEY!!

After reading a ton of reviews, and dealing with the s*** I’m dealing with.

This company will be a fart in the wind.

There’s plenty of other drinks out there that do the same thing and are much easier to obtain.

You have a 50-50 chance at best when it comes to getting what you ordered,
And you have probably a 0% chance of getting ahold of anyone through email or phone.

They do business like the crooks before the Internet used to do business, the problem is now word gets out fast.

Hope you either get your shit together or you go out of business because that’s what you deserve if not

I really wanted to have a good experience with Willie’s Remedy, but so far it has been disappointing.

I placed my order and have been waiting much longer than I expected. The part that has been the most frustrating isn’t even the delay itself—it’s the lack of communication. I emailed customer support over a week ago asking for an update and have still not received any reply, even though the company’s policy says customers should receive a response within 48 hours.

I understand that shipping delays can happen. Things go wrong sometimes, and I can be patient when a company is honest and keeps customers informed. What I don’t understand is why my email has gone unanswered for this long. A simple update would have gone a long way.

At this point, I still don’t know where my order stands or when, or if, I’ll receive it. I hope someone from the company reaches out and resolves the issue because I really wanted to try the product. Until then, based on my experience, I can’t recommend ordering from them.

I hope they improve their customer service because communication matters just as much as the product itself.

The product itself is fine… if it ever arrives. Like all the other complaints here, shipping is a nightmare. I placed an order and it sat for weeks. Emails go completely ignored. After finally tracking down a phone number, I was told it was back ordered. Website doesn’t say that. Your confirmation email doesn’t say that. But then, magically, the very next day it was in and being shipped.

That was more than a week ago. Still no product. So, my mistake for trying something new. But, never again.

I am in the process of trying to get my $80 back but with no response at all. They are terrible at customer service!!!!
Do not order from them I ordered a bottle that was destroyed in transit and they don’t care

I started off with a subscription, which was supposed to include free shipping, but every month, I was charged shipping , then had to get it refunded. I was told I'd need to cancel the subscription and sign up again to solve the problem. By the time I was informed this, I had discovered the wholesale line, and since I own a CBD store, I decided to sign up for that. The first shipment was fine, the next shipment was not. Part of the order was returned by FedEx, before a delivery attempt was made. Willie's has yet to address this issue. I have emailed them multiple times. I tried calling, but was sent to voicemail, and it disconnected before I finished leaving a message. I love the product, but they do not know how to conduct business or provide any customer service.

Could’ve easily been five stars, but I gave it four.
11 days from order to delivery.
Not bad.
Everything was in order good packaging.
I did contact them about delivery and they were responsive.
This is my second order will probably be my last wanted it more as a novelty.
But my experience both times has been good

What a great tasting drink! They deliver in a timely fashion

My very expensive order came broken and I have tried, telephone, email. Social media, and reviews all multiple times but they will not even respond and it has been months. Total rip off.

Customer service is so bad. They shorted me a bottle in my 3-bottle order. I've been trying to reach out for 10 days. Three attempts. Nothing. Looks like I'm not the only one. Pretty weak for a company to treat customers like that.

Order never received even though they sent an email saying it was delivered. I have sent several emails regarding the order never being received but.no response for the last 2.weeks. I cannot find a phone number to call either. The Better Business Bureau is my next step.

I ordered a bundle package and did not recieve what I ordered but customer service accused me of lying and now wants to charge me for returning what I did not order... talk about deceptive trade practices.. I do not recommend doing business with them

My order has been lost in the mail for 4 weeks, nobody responds to their email address, no phone number to call, no refund. This is terrible service…no service. They are real quick to take your money and ignore you.

Good product with terrible customer service. Somehow I got put on autoship & had some fraud on my email account. I called & no one ever answers the phone. It takes days for a callback. Ridiculous & I will not order anymore.

Delivered to wrong address. I have shown proof of everything and absolutely nothing done.

Ordered 2 bottles but never received them. Have tried to reach out to the company multiple times with no response. Had to dispute the charge with my bank.