I travelled to Cleethorpes from scotland to buy a ford kuga insaw ..and i spoke to Tracy Clement one of the sales team ....bought the car and at that point she was very friendly and new her stuff... Voir plus
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After not driving for two years, I got taken out on a test route, the man who took me out and was dealing the car to myself and my family, was fantastic, he was very kind and patient with me
Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs... Voir plus
L'entreprise a répondu
We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Drayton Motors (formerly Wilson and Co) in Bolton, Scunthorpe and Grimsby are part of a group whith businesses throughout Lincolnshire. The Drayton Motors Group represents Vauxhall, Peugeot, BYD, Kia, Suzuki, Omoda and Jaecoo. Drayton Motors are a family owned group, established in 1998. With ten dealerships offering new, used, service and parts, the group are part of the AM100.
Coordonnées de contact
Hewitts Avenue (Head Office Enquiries), DN36 4SE, Grimsby, Royaume-Uni
- 01472 290290
- enquiries@draytonmotors.com
- wilsonandco.com
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A répondu à 92 % de ses avis négatifs
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BRAND NEW CORSA 2020 AFTER NOT DRIVING FOR TWO YEARS
After not driving for two years, I got taken out on a test route, the man who took me out and was dealing the car to myself and my family, was fantastic, he was very kind and patient with me
Sensational customer care
I travelled to Cleethorpes from scotland to buy a ford kuga insaw ..and i spoke to Tracy Clement one of the sales team ....bought the car and at that point she was very friendly and new her stuff.
After a week a fault developed and i said to tracy i can get it fixed here if they were happy to foot the bill....she was straight to her boss after i made several recommendations.....i got the fault fixed here in scotland and the bill was settled ....but what made Tracy so amazing was .....her after care ...her willingness to get a resolution ...she was ALWAYS in communication with me keeping me updated on everything that was going on ...and doing it all with an upbeat CAN DO attitude and this is what made my experience with this company fabulous.....if Tracy's boss reads this...The aftercare i received when something went wrong was absulutely stunning ....and this is how companies get a good reputation..i cant thank Tracy enough for her brilliance.
The dealership was spacious and clean and i got a very warm welcome from them .
Thanks for the amazing customer experience
Simple and painless process
Simple and painless process. Richard made buying the right car for me as easy as possible
My experience at Drayton Motors…
My experience at Drayton Motors Scunthorpe was memorable because of the great service from Dave "
Awful cheap merchandise
Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs fees. Avoid.

Réponse de Drayton Motors
Saurav was brilliant
Saurav was brilliant! Super helpful and made sure I got the right deal for me, also gave me a courtesy call a couple of weeks later to make sure the car was still running correctly! 10/10 service so far :)

Réponse de Drayton Motors
Matthew was very helpful during the…
Matthew was very helpful during the purchase of the car. Had to return to garage as parcel shelf missing but this was quickly replaced and sorted the repair/replacement key as promised. All went pretty smoothly with the purchase of this car.

Réponse de Drayton Motors
Staff are super friendly and helpful
Staff are super friendly and helpful, during and after sales. Lacey was professional, down to earth and talked me through everything. Loving my new car!

Réponse de Drayton Motors
Great service
Great service and advice, selling quality vehicles from a local company that know the brand

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Raggi was first class
Raggi was first class. No heavy sales. We knew what we wanted, he understood that and he sold us the vehicle we wanted. Perfection!

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The staffdifender are pleasant and attentive
The staff are pleasant and attentive, giving all information re the car and add on service in a clear way. I am delighted with deal.

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They had the car I wanted
They had the car I wanted. Sales staff were open to questions, helpful and not pushey.
Can't fault them
Can't fault them. Professional from start to finish. My thanks to Ray who made it all seamless.
Everything was perfect for us from…
Everything was perfect for us from start to finish

Réponse de Drayton Motors
Friendly and helpful
The sales staff were very friendly and helpful. They listened to us and suggested a car that was exactly what we were looking for.

Réponse de Drayton Motors
Very professional service
Very professional service. I love the car I bought and it was a fair price. So far it has been reliable! The only downside is I discovered the wing mirrors do not turn in and are manual, which is a real nuisance!
The sales team are very friendly and super efficient, slightly too much as the paperwork is very intense and seemed endless! Also Connor tried to sell me just about every after sales product they offer! I managed to cut this down to the 3 year Warranty, which seemed a good investment and also includes a decent breakdown cover with the AA. I discovered I had not been given the MOT Certificate for my car or had written confirmation of the brakes work they did before I collected it. Sadly. I got no response to my requests for this and weeks later, I still have neither. It's a shame the sale was tainted by their otherwise excellent service. However, I would still recommend this dealer.

Réponse de Drayton Motors
The showroom was clean and bright
The showroom was clean and bright. The sales executive was very friendly, professional and knowledgeable. Chloe Rennie explained everything thoroughly. She was lovely to deal with

Réponse de Drayton Motors
I would certainly recommend Drayton…
I would certainly recommend Drayton Motors Scunthorpe to a friend as I received excellent customer service from the team at Drayton Motors. In fact, my personal Sales Executive, Cerys went above and beyond to ensure I received the best possible customer service when purchasing my vehicle."

Réponse de Drayton Motors
The experience I had at Drayton Motors…
The experience I had at Drayton Motors Bolton was fantastic all thanks to Raymon, he helped me from start to finish, he is a fantastic salesman and I was made to feel at ease with the process of sorting my car. Raymon is one of a kind and is a credit to the company.

Réponse de Drayton Motors
I'd recommend Drayton Motors Bolton…
I'd recommend Drayton Motors Bolton because Raymon was very clear about all aspects and never exerted any pressure throughout the process

Réponse de Drayton Motors
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