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Wilsons Pet Food Avis 

801
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus

Noté 3 sur 5 étoiles

My dog loves his food and he never leaves his bowl empty. My only issue is that over the last few deliveries I've noted that it is just turning to dust and alot of it. At £70 a time I'm losing a week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The food is excellent for my dog, he has had issues with digestion for years, the Wilson’s food has settled him massively. A common issue with German Shepherds, I honestly have tried everything and... Voir plus

Noté 5 sur 5 étoiles

Shout out to Tasha at Wilson foods, the delivery company for my monthly subscription have had my parcel over 3 days without any update, called spoke with Tasha who also tried to contact In post, witho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Fabricant de produits alimentaires
  4. Magasin d'alimentation animale

À propos de Wilsons Pet Food

Écrit par l'entreprise

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Écrit par l'entreprise

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

801 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(801)

747 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order

Easy to order, pup loves it and read up on it so looks like full of goodness

15 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review; we really appreciate it! We are so happy to hear that your lovely pup is enjoying our food!

Noté 5 sur 5 étoiles

Delivery issue caused by DPD resolved

I am a subscriber for Fish cold pressed working dog food which our dog loves. I have been buying it and other food such as various types of treats for a number of years.
The treats and food are good value for money.
Delivery has always been prompt with everything being delivered in good order until the last shipment. One of the boxes had been smashed up in transport with food spilling out.
I brought the issue to the attention of Wilsons and it has been quickly resolved. Customer care has been exemplary, thank you.

22 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us such a lovely review! We are really pleased to hear that you have been with us for a while and love our food!
We are really sorry to hear that your last delivery didn't go to plan, but we are delighted that our lovely Customer Service team were able to quickly resolve it for you. They will really appreciate your feedback!

Noté 5 sur 5 étoiles

Brilliant food, service and delivery!

My dogs absolutely love both the cold pressed and fresh, and are so shiny! I love the size of the training bites, as they fit perfectly in my treat bag. I love adding a few to the top of their food sometimes for a bit of extra texture and aroma, as they are 100% meat. I do this with the Wee Salmon Crunches as well.
The dry food is great on its own (my two are fast eaters, so I add cold water, give it a whirl around to coat the pellets, and feed right away, as it slows them down a little.
The fresh food is so very handy, as all I need to do is grab a pouch from the cupboard, split it between them, and feed the rest of their allowance with the dry. Means I never need to put one in the fridge, or if I do, it's gone by the end of the day!
Delivery is really quick, and customer service is always really helpful!

3 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us such a lovely review! We are really pleased to hear that your dogs are enjoying our food!

Noté 5 sur 5 étoiles

My dog loves his cold pressed working…

My dog loves his cold pressed working dog food, I would recommend to any dog owner. Great service, chasing up an order delayed at the delivery agent.

9 octobre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review about your experience! We are really happy to hear that your lovely dog is enjoying our Working Dog, and that our lovely Customer Service team was able to resolve your delivery issue for you!

Noté 5 sur 5 étoiles

Great

He likes nearly all but doesn’t eat fish and beef in the morning!! Apart from that really like all the pouches

13 octobre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review! We are really happy to hear that your lovely dog is enjoying our Fresh pouches!

Noté 1 sur 5 étoiles

Carrier delivery was terrible delivered…

Carrier delivery was terrible delivered to wrong house at 8-30pm we were at home watching for him

13 octobre 2026
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Réponse de Wilsons Pet Food

Hi Jean, thank you for taking the time to share your experience. We are really sorry to hear that your order was delivered to the wrong house.

However, it looks like you have not got in touch with us about this.
So that we can resolve this for you, please can you send our lovely Customer Service team an email to info@wilsonspetfood.co.uk and they will get back to you as soon as possible.

Noté 1 sur 5 étoiles

Still waiting on an order and can not…

Still waiting on an order and can not get to speak to anyone at Wilson’s. Sent an email Friday and recieved a response on Tuesday then nothing more from there. Calls aren’t answered and DHL can’t find the package. £59 out of pocket and unsure if we will ever get an actual product from them at this point

15 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Hi Sarah, thank you for taking the time to leave us a review.

We are sorry to hear that you have had an issue with the courier, and that it is taking longer than you hoped for our team to resolve this. Our Customer Service team aim to respond within 1-2 working days (not including weekends), so you can expect to receive a response from them by the end of today.

Noté 5 sur 5 étoiles

Our dogs love the fresh food and the…

Our dogs love the fresh food and the cold pressed food. Ordering is quick and easy and delivery is fast!

12 octobre 2026
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Réponse de Wilsons Pet Food

This is great to hear! Thank you so much for taking the time to share your experience with us!

Noté 5 sur 5 étoiles

The service was quick but unfortunately…

The service was quick but unfortunately my dog didn’t like the food. No fault with it he just wouldn’t touch it

12 octobre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review! We are happy to hear that you had a good experience with us, and we are sorry that your lovely dog didn't enjoy our food.

It can take some dogs a little longer to get used to the more natural taste of our food, as we don't use any artificial flavourings or sugars in our recipes. Thank you for giving us a try, and if you'd like some ideas on trying different ways to encourage your lovely dog to try our food, please don't hesitate to get in touch with our Customer Service team at info@wilsonspetfood.co.uk as they'd love to help!

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, dog happy.

12 octobre 2026
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Réponse de Wilsons Pet Food

This is great to hear. Thank you so much for taking the time to leave us a lovely review!

Noté 4 sur 5 étoiles

Delivery took longer than expected

Delivery took longer than expected. Better updates and tracking would have been good.

11 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to share your delivery experience. We are sorry that, although your order was shipped the day after you ordered it, it was delayed with the courier, and you didn't receive sufficient tracking information from them.
We hope that your lovely dog (or dogs!) is enjoying our food, and if you ever have any delivery issues in the future, please get in touch with our lovely Customer Service team so that they can chase the courier for you.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, food arrived quickly. I wanted a quality food for my dogs, all the reviews were good. Dogs are loving it.

9 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to let us know that your lovely dogs are enjoying our food and that your order arrived quickly! We are really proud of our recipes, so it is great to hear that you(and your dogs!) rate our food so highly!

Noté 5 sur 5 étoiles

Great food

Prompt Delivery ofa great product that the dogs love

4 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review! We are really happy to hear that your dogs are loving our food, and that the delivery was nice and quick!

Noté 5 sur 5 étoiles

Shout out to Tasha at Wilson foods

Shout out to Tasha at Wilson foods, the delivery company for my monthly subscription have had my parcel over 3 days without any update, called spoke with Tasha who also tried to contact In post, without success and based on this she has re-ordered my subscription and arranged next day delivery. Awesome service. Plus the cockapoos I have won’t eat anything else! Thank you

16 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us such a lovely review. We are absolutely delighted to hear that Tasha was able to sort your delivery issue out quickly and effectively - we'll be sure to pass your feedback on to her! We are also really happy to hear that your Cockapoos are loving our food!

Noté 5 sur 5 étoiles

My dog is very fussy about eating on a…

My dog is very fussy about eating on a morning but seems to look for them when we get back from our walk- fingers crossed.

8 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to let us know that your lovely dog is enjoying our food after their morning walk! We are really happy to hear this!

Noté 5 sur 5 étoiles

Got a fussy dog

Got a fussy dog, but Wilsons cold compress with a drop of hot water makes it easy for my ten year old Schnauzer to eat.
He suffers from reflux so Wilsons food is very good to digest.

8 octobre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We are really happy to hear that our food is helping your lovely Schnauzer with their reflux!

Noté 3 sur 5 étoiles

Dog food is fine enough

Dog food is fine enough. We use them for the variety in flavour.

I have noticed that the packs seems to have a lot of dust at the bottom. This has gotten quite bad recently.

Additionally they have changed delivery company to yodel which has been poor recently

8 juin 2026
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Réponse de Wilsons Pet Food

Hello! Thank you for taking the time to leave us a review. I am sorry to hear that you found your last bag dustier than expected. However, it looks like you haven't been in touch with us about this. So that we can resolve this for you, please can you get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they will get back to you as soon as possible!

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