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Wilsons Pet Food Avis 

801
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus

Noté 3 sur 5 étoiles

My dog loves his food and he never leaves his bowl empty. My only issue is that over the last few deliveries I've noted that it is just turning to dust and alot of it. At £70 a time I'm losing a week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The food is excellent for my dog, he has had issues with digestion for years, the Wilson’s food has settled him massively. A common issue with German Shepherds, I honestly have tried everything and... Voir plus

Noté 5 sur 5 étoiles

Shout out to Tasha at Wilson foods, the delivery company for my monthly subscription have had my parcel over 3 days without any update, called spoke with Tasha who also tried to contact In post, witho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Fabricant de produits alimentaires
  4. Magasin d'alimentation animale

À propos de Wilsons Pet Food

Écrit par l'entreprise

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Écrit par l'entreprise

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

801 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(801)

747 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I have one extremely fussy dog and although we have tried and persevered with the food, he point blank refuses to eat it, sadly we have had to cancel our subscription because of this, we have tried all options to encourage him on to this as it was recommended by a fellow person who has a pup from same litter who loves it, but after much persuasion I have had to give up on it. The customer service in helping me to transition to this has been excellent, just sorry it didn’t work out.

2 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us such a wonderful review, and for your kind words about our lovely Customer Service! We'll be sure to pass this on!
We are sorry to hear that it didn't work out for your lovely dog, but we're always here if you ever need anything or if you'd like to try again in the future!

Noté 5 sur 5 étoiles

Replacement food

Recently switched to wilsons, my pooch has been loving it. Had an issue with the x2 lamb pouches i received and after getting in touch with customer services have been sent a replacement! Many thanks to Tasha who helped look into this and has promptly sent out the replacement food to try. Im sure it will be gobbled just as quickly as the rest! The slow feeder bowl is definitely coming in handy for this stuff 😆

14 octobre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for your wonderful review! We are really happy to hear that Tasha was able to help you with the issue you experienced, and we are really pleased that our food is going down so well! Great idea with the slow feeder bowl!

Noté 5 sur 5 étoiles

Great!

My dog loves the cold pressed food and a little goes a long way!

12 juin 2026
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Réponse de Wilsons Pet Food

This is fabulous to hear! Thank you for taking the time to let us know!

Noté 3 sur 5 étoiles

The product is very good

The product is very good
The problem is with the delivery company
Yet again deliverd to the WRONG address

5 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review about your delivery experience.
We are really happy to hear that you rate our products really highly, but we are sorry to hear that you have had issues with your delivery. We cannot find any emails from you about this, so please can you get in touch with our lovely Customer Service team, who will look into this as soon as possible for you? Thank you for choosing Wilsons, and if you ever have any future issues with your deliveries, please let us know so we can sort them for you.

Noté 5 sur 5 étoiles

Good quality Cold Pressed Dog Food with no nasties

My two 3yr old labs had been recovering from digestive problems that had been helped by 2 months on a vet prescribed hydrolysed protein diet combined with trying to isolate the protein than was causing bouts of loose stools and diarrhoea. White Fish, salmon , turkey and lamb were tolerated well.
Cold Pressed looked more nutritious than kibble and there were good reviews for Eilsons. I also wanted production on the UK . The boys are transitioning well on the White Fish Premium Cold Pressed, and I bought Salmon, and the Lamb to try over the coming months.
The only issue I had was damaged packing, requiring a replacement bag, which Tasha sorted very quickly. I felt this was more an issue with poor handling my the courier than by Wilsons, but will monitor with future orders.

5 octobre 2026
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Réponse de Wilsons Pet Food

We really appreciate you taking the time to leave us such a wonderful review. We are really happy to hear that our food is suiting your lovely Labradors after being on a vet diet, and we hope that they continue to thrive!
We are really proud of the fact that we produce all of our food here in Scotland!
We are sorry to hear that you had a negative experience with the courier, but thank you for your kind words about our Customer Service as - we are happy to hear that Tasha was able to help quickly - we'll be sure to pass your feedback to her!

Noté 1 sur 5 étoiles

Failed to dispatch the product

Failed to dispatch the product, selection was different to ordered, treats missing and follow up order still not arrived.

5 octobre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review and share your feedback.

We’re very sorry that your order was delayed due to an item being out of stock, and that you didn’t receive our email asking how you would like us to proceed.

We also apologise that it took us longer than usual to resolve the issue. Our Customer Service team has been dealing with a much higher than usual volume of calls and emails, but we understand that this doesn’t make the experience any less frustrating for you.

We appreciate your patience and sincerely apologise for the inconvenience and disappointment caused. We’ll take your feedback on board as we continue to work on improving our service.

We can see that both parts of your order have now arrived. Please get in touch with our lovely Customer Service team if there is still anything missing, and they will resolve this for you as soon as possible.

Noté 5 sur 5 étoiles

We love Wilsons

We love Wilsons, our older boys thrive on the cold pressed food as well as their wet pouches, it's fresh, always on time and we never have any problems!

16 juin 2026
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Réponse de Wilsons Pet Food

Thank you so much for writing such a wonderful review. We are over the moon to hear your older boy loves his Wilson's!

Noté 5 sur 5 étoiles

Great dog food = happy dog

Really easy website to use and the food arrives promptly. My dog loves the food and it seems to have sorted out a couple of issues we had with her.

30 septembre 2026
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Réponse de Wilsons Pet Food

This is so great to hear, thank you for the kind words!

Noté 5 sur 5 étoiles

Food arrived quickly

Food arrived quickly, I was unsure when I opened the sack as it looks unlike other kibble more like pony nuts. However my dogs love it and are doing really well, energetic, glossy coats and smaller stools.

26 septembre 2026
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Réponse de Wilsons Pet Food

So good to hear your dog warmed up to our food quickly. We really appreciate you taking the time to leave a review.

Noté 5 sur 5 étoiles

The food is great

The food is great - very high quality and the customer service is excellent.

29 septembre 2026
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Réponse de Wilsons Pet Food

This is so nice to hear, thank you for such positive feedback, our team will be over the moon to read this.

Noté 5 sur 5 étoiles

Puppy loves it!

Easy to order, helpful and responsive customer service team and prompt delivery. Best of all puppy loves it!

2 octobre 2026
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Réponse de Wilsons Pet Food

Wow! Thank you for such a lovely review. We really hope your puppy continues to enjoy and thrive on Wilsons.

Noté 5 sur 5 étoiles

Great food.

Good food & great customer service. Food that both my dogs enjoy and thrive on.

2 octobre 2026
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Réponse de Wilsons Pet Food

How wonderful to hear your dogs love our food. We really appreciate you leaving such a kind review. Thank you!

Noté 5 sur 5 étoiles

Would highly recommend Wilson’s pet…

Would highly recommend Wilson’s pet food
Great seller and great service

28 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us such a nice review. It really means the world to the whole team.

Noté 3 sur 5 étoiles

Good food, criminal farts! 💨🪦

Decent food and the dogs seem to enjoy it, but after a month of eating Wilson’s (having switched from Years after THAT scandal), we’ve encountered a rather… pungent problem.

The dogs’ farts are absolutely diabolical. We’re talking runny poops and pumps that smell like a dead animal has crawled inside them and given up on life. 💀

The plug-in air fresheners are fighting for their lives, and frankly, they’re losing.

It’s a shame because the dogs seem to like the food, but I’m not sure our noses, our home or our sanity can take much more of this. We may have to reconsider whether Wilson’s is worth the atmospheric damage. 😂

20 août 2026
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Réponse de Wilsons Pet Food

Hello, and thank you so much for leaving us a review!

Well, that’s certainly some feedback that’s hard to ignore!

We’re delighted the dogs are enjoying their meals, but we’re sorry their after-dinner entertainment is proving quite so... Atmospheric!

A change of food can take a little time for some tummies to adjust to, and feeding amounts or ingredient sensitivities can sometimes play a part in the cause of smelly farts. As this isn’t something we’ve had reported before, we’d love to help investigate before you request back up from more air fresheners!

Please get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and let’s see if we can get those tails wagging without the need for a hazmat suit. It's too early to be dressing up for Halloween!

Noté 5 sur 5 étoiles

Nala's best food.

It's always a great product (Nala loves it), and great service and delivery.
Quality company.

1 octobre 2026
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Réponse de Wilsons Pet Food

Thank you so much for this lovely review! We hope Nala continues to enjoy Wilsons as much as we enjoy making it for her!

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