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Wilsons Pet Food Avis 

805
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

My dog loves his food and he never leaves his bowl empty. My only issue is that over the last few deliveries I've noted that it is just turning to dust and alot of it. At £70 a time I'm losing a week... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So easy to order and reschedule via the Wilsons website. Lucy, my doberman loves the cold pressed premium food. She is currently enjoying the vension and trout. No tummy issues whatsoever. Her c... Voir plus

Noté 5 sur 5 étoiles

Tasha was excellent dealing with DHL terrible delivery service with lost order prompt chasing up , making sure order got processed and finally delivered correctly. Extremely grateful for added ext... Voir plus

Noté 5 sur 5 étoiles

The food is excellent for my dog, he has had issues with digestion for years, the Wilson’s food has settled him massively. A common issue with German Shepherds, I honestly have tried everything and... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. aussi dans
  3. Fabricant de produits alimentaires
  4. Magasin d'alimentation animale

À propos de Wilsons Pet Food

Écrit par l'entreprise

🧑‍🍳🥬 Fresh meals and elite dry food
✨ Award winning and expertly designed
📦 Right to your door

Designed by nutritionists to give your dog their best healthiest life, our Fresh and Cold Pressed dog food is crafted in Scotland and gently cooked to lock in nutrients.

96% of pawrents saw a positive change in their dog after feeding Wilsons, and we've been voted Best Dry Dog Food in 2025 and 2026 by Your Dog readers.

Wilsons meals help support digestion for healthy tummies and award-winning poops.

Delicious food your dog will love

Écrit par l'entreprise

Try Fresh and Cold Pressed Dog Food today
Delicious, fresh and cold pressed dog food - made in Scotland and designed by nutritionists to give your dog their healthiest life.

Quick and easy dog food deliveries

Save 10% when you subscribe

Subscribe to Wilsons Pet Food and you'll get 10% off every order, plus the convenience of deliveries when you need them! Easy to set up, easy to make changes.

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4,6

Excellent

TrustScore 4.5 sur 5

805 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(805)

747 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

New to Wilson’s for our two fur babies

New to Wilson’s for our two fur babies. So far so good, they really seem to enjoy it 🙂

24 septembre 2026
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Réponse de Wilsons Pet Food

This is great to hear! Thank you so much for taking the time to leave us a review!

Noté 2 sur 5 étoiles

Unacceptable amount of solidified fat

The first pouch I opened was lamb... I was absolutely shocked on the amount of solidified fat in the pouch. At least 30% of the pouch was just a block of hard fat. I appreciate lamb is a fatty meat, but this level of it is completely unacceptable and cannot possibly be healthy for a dog to eat, it therefore went in the bin.

The beef flavour also has alot of fat, but not quite as much. At the moment, my opinion of this food is not good, so doubtful that I will be ordering again. If I could send it all back, I would.

24 septembre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review. I am sorry to hear about your concerns regarding the amount of fat in our Lamb pouches. It doesn't look like you have got in touch with us about this yet, so please can you drop an email to our lovely Customer Service team, as they will be more than happy to help! You can reach them at info@wilsonspetfood.co.uk

Just so you know, we use only natural ingredients, so we do not use any artificial emulsifiers, binders/bulkers etc. You may notice more visible fat, particularly in some recipes where the meat has a naturally higher fat content, like our Lamb. Changes in temperature during storage and transport can cause the natural fats to solidify and become opaque and more noticeable.

This is normal and doesn't affect the quality, safety, or nutritional balance of the food, but if you prefer that your dog does not consume all of the fat, you can, of course, remove some.
All of our Fresh recipes are carefully formulated to provide complete and balanced nutrition, and the natural fats play an important role in your dog's diet by providing energy, supporting healthy skin and coat, and helping with the absorption of essential vitamins.

Please feel free to leave us an update here once you have spoken to our lovely Customer Service team.

Noté 5 sur 5 étoiles

Prompt delivery service.

Prompt delivery service.

Amazing product.

Orders have to be constantly delayed, as they are scheduled too quick.

18 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review!
We are sorry to hear this! Please get in touch with our lovely Customer Service team at info@wilsonspetfood.co.uk and they’ll be happy to help update your subscription frequency to better suit your needs. Thank you again for your feedback and support!

Noté 5 sur 5 étoiles

We’ve been always with Wilson Pet Food

We’ve been always with Wilson Pet Food. Our dog really obsessed with it, not gonna lie this is the only dog food that she can finish it without stopping 🤤 and never had a tummy issues ever. Great quality and nutritious!

28 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We are really happy to hear that not only is your lovely dog getting on really well with our food, but absolutely loves it, too!

Noté 4 sur 5 étoiles

Prompt delivery

Prompt delivery. Great packaging.
Still working out if my old boy likes it. He was doing OK on Butternut box. But I think it's good for a dog to have variety in the diet if possible.

18 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review!
Please let us know what your lovely boy thinks once he has been on it a bit longer!

Noté 1 sur 5 étoiles

Horrible dog food it’s like grass what…

Horrible dog food it’s like grass what I would feed my guinea pig

19 septembre 2026
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Réponse de Wilsons Pet Food

Hello, and thank you for taking the time to leave us another review.

We’re sorry to see that you’ve had the same concerns as last week about the appearance of our Cold Pressed food. As mentioned in our previous response, Cold Pressed pellets can look quite different from traditional kibble, but their appearance doesn’t reflect the quality of the nutrition inside.

Our Cold Pressed food is gently pressed at lower temperatures using carefully selected, high-quality ingredients. It is complete, balanced and nutrient-dense, and designed to be gentle and easily digestible.

We completely understand that the appearance may not be as expected, but we hope your dog enjoys the food and all the goodness packed into every mighty little pellet.

Noté 5 sur 5 étoiles

Good service and pup loves the food

Good service and pup loves the food

17 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to let us know! We are really happy to hear that your pup is loving our food!

Noté 4 sur 5 étoiles

Only four star as dogs haven't been on…

Only four star as dogs haven't been on it long enough to judge. It seems very paletable, dogs currently on raw but they are eating this new food very well.

16 septembre 2026
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Réponse de Wilsons Pet Food

This is great to hear. Thank you for taking the time to let us know, and we are looking forward to an update once your lovely dogs have been on it a little longer!

Noté 5 sur 5 étoiles

Good communication and regular updates

Good communication and regular order updates followed by a prompt delivery.
Dog likes most of the selection packs but not the food containing fish, as others have mentioned it would be great if a tailor made selection packs were available as I don't have space to store the minimum orders of single flavours that my dog likes.

14 septembre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to leave us a review, and for your feedback about our bundle packs! We will raise this with the team for future consideration!

Noté 5 sur 5 étoiles

Brilliant service

After order being delivered to wrong address by In Post and them being rubbish at sorting it Wilson’s were fantastic - they sent out a replacement order which arrived following day and were so apologetic even though mistake was not theirs - excellent service and dog loves the food!

19 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to let us know about your experience and for your kind words about our Customer Service team! We'll be sure to pass this on! Thank you for choosing Wilsons to feed your dog (or dogs!)

Noté 5 sur 5 étoiles

Dogs enjoy the food

Dogs enjoy the food, delivery efficient

14 septembre 2026
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Réponse de Wilsons Pet Food

This is great to hear, thank you so much for taking the time to let us know your experience! We are really happy to hear that your dogs are enjoying our food!

Noté 5 sur 5 étoiles

Good company

Easy ordering and delivery as expected.

18 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review! We are really happy to hear that you find it easy to order our food, and that deliveries are hassle free!

Noté 5 sur 5 étoiles

I can highly recommend this food my…

I can highly recommend this food my doggie is a real fussy princess and the other food was causing her to scratch she is straight to her bowl now with Wilsons big difference

14 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We are delighted to hear that your lovely dog is enjoying and getting on so well with our food! Thank you for choosing Wilsons to feed your dog!

Noté 5 sur 5 étoiles

Customer feedback genuinely valued


I recently raised some feedback with Wilson’s regarding frustrations I had with their existing customer reward system. After a few emails back and forth, Tasha took the time to call me personally to discuss my concerns.

I was really impressed by her candour, openness and genuine commitment to understanding things from a customer’s perspective. It was refreshing to have such an honest conversation and to feel that my feedback was being properly listened to rather than simply acknowledged.

I came away from the conversation feeling genuinely valued as a long-standing customer and confident that Wilson’s is a company that takes customer feedback seriously and is willing to listen and improve.

A really positive example of how good customer service can turn a frustration into a much better experience.

25 septembre 2026
Avis spontané
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to share such thoughtful and detailed feedback, and for your kind words about our Customer Service! We’re really pleased to hear that Tasha took the time to listen to your concerns and that you felt genuinely heard and valued as a long-standing customer.

We truly appreciate you sharing your feedback with us, as it’s conversations like this that help us understand our customers’ experiences and continue to improve. We’ll be sure to pass your kind words on to Tasha, she will be delighted to hear them!

Thank you again for your continued support, and please don't ever hesitate to get back in touch if you ever have any questions!

Noté 5 sur 5 étoiles

Dog loves it

Prompt delivery, reasonable price, great quality food, and most importantly my dog loves it

17 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for taking the time to leave us a review. We are so happy to hear that your lovely dog is enjoying our food! Thank you for choosing Wilsons!

Noté 5 sur 5 étoiles

User friendly web site

User friendly web site. Fast delivery

16 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely 5-star review! We’re delighted to hear you found our website easy to use and that your order arrived quickly. We really appreciate your support!

Noté 5 sur 5 étoiles

We have 4 different breeds and all have…

We have 4 different breeds and all have loved this food and we have tryed most flavours and no up set tummy's or not wanting to eat it
It took me a bit to get used to the look as it looks the same as my horse bedding ha ha but if your thinking about trying it to do so

15 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that all four of your dogs love their Cold Pressed food and that you’ve found plenty of flavours they enjoy, with happy tummies all round!

And we completely understand what you mean about the appearance - it can take a little getting used to, but we’re so pleased you gave it a try and that your lovely dogs are enjoying our mighty little cold pressed pellets. Thank you for recommending us!

Noté 5 sur 5 étoiles

So far Alfie likes it

So far Alfie likes it , was on year's food before

9 septembre 2026
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Réponse de Wilsons Pet Food

Thank you for taking the time to let us know, we are really happy to hear that Alfie is loving our food!

Noté 5 sur 5 étoiles

The food is very good

The food is very good, my dog is 14.9 and thriving on it, he has healthy stools and overall loves it. I heat the pouches up a bit in microwave to get all the juices out, especially the lamb one. Good customer service and fast delivery to the highlands.

9 septembre 2026
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Réponse de Wilsons Pet Food

Thank you so much for your lovely review! We are happy to hear that your lovely dog is enjoying our food, and the delivery is quick! Thank you for your kind words about our Customer Service team, we will pass that on to them!

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