Window Supply Direct Avis 

264
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The ordering process was simple and the pricing was the most competitive I found for just ordering 1 window. What let it down was the communication around delivery. I didn’t get any warning that my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company was fantastic to deal with, windows as expected, delivery dates organised professionally and Chris handled everything perfectly when I called to discuss matters including the replacement... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely best experience ever, from order placement to delivery. I ordered fixed window, unusual size. The gentleman from Window Supply Direct called the following day to discuss some details I over... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Albeit I am a qualified tradesman, I'm not a window fitter. I found the website very easy to navigate and the information provided turned out to be very accurate. I had prior warning of delivery, the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de fenêtres PVC
  2. Fournisseur de portes

Écrit par l'entreprise

Suppliers of top quality UPVC windows and doors direct from the factory to the home. Order online with confidence using our simple pricing engine. Amazing prices and fast lead times. Improve the energy efficiency of your home with Veka Halo and Eurocell windows and doors. Also, try our composite door designer with many styles and colours available. Design your dream front door and get an instant price there and then. Check out the full range on our website and order online today. We deliver to England, Wales and Scotland for only £35. Our current lead time from order to delivery is around 10-12 working days.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(264)

57 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very satisfied

Quick order. Window fitted perfectly. Very satisfied!

15 juin 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review! We are pleased you are happy with the product and service. WSD

Noté 5 sur 5 étoiles

Very happy with my purchase

Very happy with my purchase. Ray seems to be the main man on the team, with good communication, competitive prices and quality products.

11 juin 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are pleased you are happy with your purchase. Kind regards, WSD

Noté 5 sur 5 étoiles

Excellent service throughout

Excellent service throughout, customer loved the windows excellent quality fitting was easy

2 juillet 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review! We are pleased you are happy with the product. Kind regards, WSD

Noté 5 sur 5 étoiles

Easy and straightfoward ordering…

Easy and straightfoward ordering process. Very pleased to find a supplier who was willing to manufacture the window. Delivery on time.

9 juin 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are please you are happy with the product. Kind regards, WSD

Noté 5 sur 5 étoiles

Great company and quality windows...

This is the second window bought from them, Great quality product. Vey helpful to make sure you get the correct window. A really good company to deal with.

7 juin 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are pleased you are happy with your purchase. Kind regards, WSD

Noté 5 sur 5 étoiles

Excellent Quality & Price

Can't fault anything.
The quality & price are excellent.
Lead time was really good, was exactly as told.
Received an email for the delivery date, and an email on the morning of delivery to let us know what drop we were. The delivery driver called when he was around 40 minutes away.
The only thing is to make sure there is someone who can lift the windows off the van as the delivery driver does not do this. We were told this before we ordered, it wasn't a problem for us as I managed the 2 windows we had delivered.
Will definitely be ordering more.
Brilliant company.

25 mai 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are pleased you are happy with your purchase. Kind regards, WSD

Noté 5 sur 5 étoiles

Good service

Good service. Quick turnaround. And a good price. Delivered on time.

26 mai 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are pleased you are happy with your purchase. Kind regards, WSD

Noté 5 sur 5 étoiles

a very good service from ordering to…

a very good service from ordering to delivery, the quality of the windows is good, quick to reply if you have any questions,

25 mai 2026
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Réponse de Window Supply Direct

Thank you for the 5 Star review. We are pleased you are happy with your purchase. Kind regards, WSD

Noté 3 sur 5 étoiles

Windows are very good .But delivery was…

Windows are very good .But delivery was changed twice and was only told by the delivery company on the day before delivery not the window company so had to cancel the fitting guys who charged me.

10 mai 2026
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Réponse de Window Supply Direct

Hi Kevin

Thank you for your review.

Please accept our apologies for the delay with your order. While we strive to ensure every delivery arrives on time, unforeseen circumstances can occasionally cause delays. We are continuously working to keep these instances to a minimum.

We are pleased to hear that you are happy with the product, and we hope the initial delay will not stop you buying from us in the future. Kind regards, WSD

Noté 4 sur 5 étoiles

Generally good experience

Windows not fitted yet. Glass was broken on loading, but I was told in advance about this. Replacement glass came about a week later, so all good. I am a DIY'er and asked for installation instructions (i.e. how to get trims in) but this was not forthcoming, and this is the only reason I have not given this a 5.

22 avril 2026
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Réponse de Window Supply Direct

Hi, thank you for the review.

Noté 3 sur 5 étoiles

Fitting of hinges to frame not good

Overall quality appears to be good, however the construction is not up to a standard I expected it to be. The door is fitted too low on the frame, and even adjusting the height to the max only just brought the top of the door level with the seal on the frame. The hinges are also fitted the frame at an angle: out by 4mm from top to bottom. Fortunately the door is internal, between garage and utility room; if it was external, I would have sought a replacement. Won't be buying from this supplier again.

1 avril 2026
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Réponse de Window Supply Direct

Hi Paul

I am sorry to hear about the issue with your order. This does not reflect our standard product quality.

Our policy is to replace or rectify any manufacturing issues immediately upon notification. Had we been made aware of this sooner, we would have resolved it for you straight away. Unfortunately, we can only address problems once they are reported to us.

Please let us know the details of the issue so we can assist you further. Kind regards, WSD

Noté 4 sur 5 étoiles

Ordered the window it arrived on time…

Ordered the window it arrived on time good price had a slight problem which was resolved quickly and efficiently. I would be happy to do business with them again

19 mars 2026
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Réponse de Window Supply Direct

Thank you for the 4 Star review. We are glad the issue was resolved efficiently, we try our best! Kind regards, WSD

Noté 1 sur 5 étoiles
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Réponse de Window Supply Direct

Thank you for providing your feedback, though we are disappointed to receive a one-star review.

I would like to clarify the circumstances for those reading this. You contacted our office and were verbally abusive towards a member of staff, using offensive language before hanging up. We have a zero-tolerance policy regarding such behavior.

Regarding your technical concern, your issue was that the windows did not arrive fully glazed with the cills pre-fitted. Our FAQs explicitly state how items are delivered, which is standard practice across the window industry. You received exactly what was ordered.

Noté 5 sur 5 étoiles

Amazing company and when my glass was…

Amazing company and when my glass was broke they brought another one as soon as possible

7 mars 2026
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Réponse de Window Supply Direct

Thank you for the great review? We try our best and are glad you are happy!

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, efficient customer service, excellent products. We’d gone from double glazing to triple glazing. The difference in sound pollution is incredible. Tested it, had gone down with 30 decibels. So worth it!

7 avril 2026
Avis spontané
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Réponse de Window Supply Direct

Thank you for the 5 star review. We are really pleased you are happy with the service and product!

Noté 5 sur 5 étoiles

Great costumes service

Great costumes service. Very very very easy to order on line.
Fairly quick delivery.
Good products

25 février 2026
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Réponse de Window Supply Direct

Thank you for the 5 star review! Many thanks

Noté 5 sur 5 étoiles

Very helpful

Very helpful, no problems, great service

24 février 2026
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Réponse de Window Supply Direct

Thank you for the great review!

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