Wise Bartender Avis 

259
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So fab to have somewhere selling purely alcohol free drinks. Ordered a selection of different beers and options for my partners birthday. The order was damaged in transit but Wise Bartender were fanta... Voir plus

Noté 5 sur 5 étoiles

This is a great little company that I’ve used for the past year or so. I always keep a box of their beers and lagers in my larder so I have a low or no alcohol option for five or six days a week. I lo... Voir plus

Noté 4 sur 5 étoiles

Christmas drinks all sorted (nearly)rec'd 11.11.25. One of the few on-line companies to provide a good selection of dark beers, stouts and porters. Unfortunately Ilkley Nowt Mary was unavailable this... Voir plus

Noté 4 sur 5 étoiles

They supplied the NAVAS tonic water I wanted, often hard to find it outside of Cornwall. Easy to use the online site and the products arrived on time and well packaged. Would use them again.

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Alcohol Free Bar & eStore. Shop for single bottles or save £££s in buying cases of alcohol free beers, wines, ciders and spirits. Vegan friendly and gluten free.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(259)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Satisfied Customer

I was very satisfied with my purchases. The website contained lots of information about different varieties of non & low alchohol drinks at reasonable prices.
There was an issue with delivery of one package but when I contacted Wise Barts it was resolved very quickly.

12 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service and good products

Great service and good products. Having only given up alcohol at the start of the year finding zeros that still taste the same as the originals has been hit and miss. Enter the summer BBQ months wanted some ciders but was struggling to find any in the supermarkets. Wise bartender had a decent selection at reasonable prices. Will be ordering again very soon.

29 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service every time !

I’ve placed a number of orders through Wisebartender and every time the service has been really good. On one occasion there was a delivery problem with the parcel service and the company bent over backwards to make sure I got the missing products as quickly as possible. They deserve Full Marks !

22 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Great company, amazing service. I ordered a mixture of alcohol free drinks to try and have been really impressed with them all, arrived within 48 hours. Will definitely order from here again.

16 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Malty not citrus-ey

I don't particularly like the beers that have a citrus taste - in the AF range, that's most of them! So, I was pleasantly suprised to try St Peter's Without. This is a deep, thick, very malty beer with no hint of citrus. I am not a fan of "bitter" bitters and I found I had to make a shandy with the St Peter's Without which, for me, tastes like a cross between a shandy and a cider. Very pleasant on a hot day in the garden ...

16 juin 2022
Avis spontané
Noté 2 sur 5 étoiles

I've not received my delivery yet

I've not received my delivery yet. Ordered on the 6th, and now its the 15th. They earnestly said it will take 2 days to deliver, so a week overdue.

15 juin 2022
Avis spontané
Logo de Wise Bartender

Réponse de Wise Bartender

Orders to an IV postcode take 2 working days to land. The courier was unable to deliver to you (assume there was no answer) and the package is at your local post office to collect...you should have a card. Any issues please drop us an email to hello@wisebartender.co.uk so we can assist further :)

Noté 5 sur 5 étoiles

All good.

For ordering, the website was a bit with the screen cluttered with unnecessarily large images which made it a hassle to navigate around.

The selection on offer was good and the beer that was delivered was excellent.

The delivery which did not arrive after I was notified that it was despatched. But, this was cleared up by Wise. (It turned out the courier had damaged the package in transit.)

When I reported the problem, I had to leave a voicemail but I received a call back from a helpful, knowedgable and pleasant person who got everything sorted.

Despite the less than perfect website and the initial hiccup with the delivery I give 5 stars because they sorted out the reshipment quickly and efficiently - and courier breakages are not their fault.

Also, the beer selection is good. Prices are fair. Commuinication was excellent.

29 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

All Round Top Experience

Super fast delivery. Excellent packaging. Very glad to be getting my sour fix even when I can’t drink alcohol! Thanks guys, will definitely order again :)

18 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Alcohol free Irish Cream! 😍

Alcohol free Irish Cream! I was searching a replacement for Baileys since I discovered I was pregnant and came across these. I love Baileys and have a stock pile of it so ordered 6 of these immediately. I was so so impressed. Postage was very fast and all items packaged securely. I’d say it is a bit sweet but it tastes just like the real deal without that alcoholic kick. I will be ordering more to see me though the next several months. Thanks guys I’m over the moon!

23 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Delicious

This is the closest to an alchoholic drink I've tasted so well worth the money.

31 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Had a really good experience with my…

Had a really good experience with my first purchase! There was no option to ship overseas, but Ed was really nice helping me out. Got me beers delivered yesterday and can't wait to put in my next order. Finally, they have an amazing stock of good beers!

22 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

The wise bartender you’d be wise to AVOID!

OUT OF DATE PRODUCTS SOLD AT FULL PRICE. THE ONES THAT WAS NOT OUT OF DATE HAD TEN DAYS TO EXPIRE AND I WAS NOT INFORMED.
If I could put less than a star then I would do so. A really bad experience.
First my order was sent back to delivery depot due to leaking from package. Once the delivery service had repackaged the product properly I received it.
The box was overfilled. There was two items crammed into compartments which was clearly for one item. This meant that not only had two leaked, a number of the products was damaged. It was really bad packaging.
Upon inspection of the 21 products in the box, only 4 were in date!!! Everything else was either out of date or about to expire within 10 days. 2 of these items was stated as out of date on the site in small writing in the description. The picture says 25%sale and states nothing about the products date. You have to click on the item and read the small description to find out. Fair enough, they are obviously trying to make it difficult for you to find out the main reason there on offer, but fair enough.
The remainder of the order however, so 19 separate items was either out of date or about too expire with 10days left on bbe date. I was not informed of any of this.
Upon enquiring with them directly, they did not addresss the out of date bottles at all and instead tried too argue that the others was actually still in date. The fact that they did it addresss the out of date bottles and actually knew the dates of the ones that was about too expire was very concerning.
They tried to say that the products are new to shelf and therefore have a low expiry date. This is a lie. The expiry date reflects the fact that these products have low to no alcohol content causing the product to go flat and not taste fresh. It actually says to drink fresh on the can.
This company is misleading its customers and selling products that should have been discounted due to low expiry date.
I hope that I am therefore warning future customers of this site that they should indeed be enquiring into the dates of ANY of the products on the site before ordering and also asking to receive in the correct packaging.
This was unfortunately a really bad service of a product which is promoted tone a healthy substitute to beer containing no alcohol. What they are in fact doing is misleading customers and potentially risking their health by selling out of date, or about to expire products to them without their consent.
I would like to say that some of these non-alcoholic beers actually only taste good when fresh and go flat and tasteless when out of date, hence the ‘drink fresh’ slogan on many of the cans. It would be sad to think that people would try these products and think the product itself was not any good, when in actual fact it is due to being mislead by the supplier. In this case The Wise Bartender.
If you are looking for a supplier of non alcohol or low alcohol products who you can TRUST, Ocado have a fantastic range at a much better price than this site has to offer. This site is actually very expensive in comparison.
The wise bartender you would be wise to avoid!!

17 mars 2022
Avis spontané
Logo de Wise Bartender

Réponse de Wise Bartender

Hi Clark, sorry you haven’t had a great experience. As discussed we do have a few sale items that are short dated. We highlight this in bold at the top of the product description and this is also reflected in the price so that it is as noticeable as possible. We also regret you weren’t happy with the rest of your purchases but had hoped that the fact we arranged collection, refund and refunded some extra as enough to compensate this. Thanks

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