Approximately 8 day remaining on my policy and I have decided not to automatically renew, eventually logged in to my account and the opt out facility is unavailable, contact us via live chat, current... Voir plus
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Lisez les avis des autres
The purchase of my Wiser Coice Motorcycle Insurance online was a simple process. Everything I needed to complete was clearly mapped out with additions I could select and add to my basic policy should... Voir plus
L'entreprise a répondu
Very straightforward, not overcomplicated at all. Very good pricing with additional options on the insurance police not costly like some others i tried. All insurance details available online via y... Voir plus
L'entreprise a répondu
I purchased a new bike after not riding for 8 yrs so had to start again with NCB I went through most of the compare sites and Wiserchoice always came up the cheapest by quite a bit. I know its online... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.
Coordonnées de contact
Royaume-Uni
- wiserchoicebike.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Can't setup an email and password on…
Can't setup an email and password on your website.
The email box drops the last letter so needs to be rectified
22 octobre 2025
Réponse de Wiserchoice
Hi
Thank you for taking the time to leave us a review and providing us with feedback. Please get in touch with us via live chat so that we can look into this for you.
Wiser Choice Bike
Réponse de Wiserchoice
Hi Daniel
Many thanks for your review and feedback, we really do appreciate it.
Wiser Choice Bike
You said ageas told you to cancel the…
You said ageas told you to cancel the contract as you dunt cover trikes but your website says otherwise. Ageas veried they themselves never got your quote in their understanding department. So that means someone in your department never made physical contact with ageas themselves who have confirmed they willing to quote via you and they happy with the disability responsible adjustments within the law to accommodate the broker ( you in this case )
It was Jan in Gloucester who actually help me with contact information to complete my quote advertised me to ask you to reach out to them to complete the disability responsible adjustments under the disability discrimination law under the quality act 2010
After all ageas are the ones who pay out if a claim made not you directly which is why they advised me to inform you my licence is correct and rhe terms of contract is allowed with you , you just gotta be willing to physically communicate with ageas directly and your higher up seems to miss that stage . Ageas never got your quote to their desk , the guy I spoke to after Jan found it odd you said you sent a quote and they told you to cancel despite they never got it in first place
So was there some miscommunication between your higher up and yourself as ageas never got it and been waiting two days for it
So sun e they willing let's sort this now you know they letting you to quote if you physically speak to them
17 octobre 2025
Avis spontané
Réponse de Wiserchoice
Hi
We’re really sorry to hear that you’ve had a bad experience. We want to understand what went wrong and see how we can improve. Please can you contact us to discuss, you can use our Live chat by copying and pasting the following link into your browser http://www.wiserchoicebike.co.uk/contact .
Wiser Choice Bike
Decent price and easy to deal with my…
Decent price and easy to deal with my policy online 👌
15 octobre 2025
Réponse de Wiserchoice
Hi Gary
Many thanks for your review and feedback, we are glad that found it so easy to deal with your policy online and at a price that suited you.
Wiserchoice Bike
Competitive insurance offered and easy…
Competitive insurance offered and easy to navigate options for comparison.
13 octobre 2025
Réponse de Wiserchoice
Hi Dave
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Andrew,
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
Réponse de Wiserchoice
Hi,
It's great to hear that you’ve had a good experience. If you need any
help in the future please let us know. Thank you!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Thomas
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Clive
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
less expensive and easy to use
I purchased a new bike after not riding for 8 yrs so had to start again with NCB I went through most of the compare sites and Wiserchoice always came up the cheapest by quite a bit. I know its online only but the chat portal is easy to use and I was able to confirm any details of my circumstances which gave me peice of mind when confirming my details.
4 octobre 2025
Réponse de Wiserchoice
Hi Steve
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Wiser Choice Bike
price v.good
price v.good, website confusing and malfunctiong. Took out insurance but still haven't managed to set up customer account.
6 octobre 2025
Réponse de Wiserchoice
Hi Neil
Many thanks for your review and feedback, we are sorry that you have been battling to access the portal. We have logged a call back and one of or agents will be in contact to guide you through the process, alternatively you could use our live chat facility and one of our agents will assist you that way, just copy and paste the below link into your browser:
http://www.wiserchoice.co.uk/contact
Wiser Choice Bike
Straight forward easy to set up
5 octobre 2025
Réponse de Wiserchoice
Hi Mark
We are glad that you found it so straight forward and easy to set up your policy with us.
Thanks for the great feedback!
Wiser Choice Bike
Réponse de Wiserchoice
Hi Raymond
Thanks for rating us 5 stars!
Wiser Choice Bike
Smart and easy!
4 octobre 2025
Réponse de Wiserchoice
Hi
Thanks for rating us 5 stars, we hope we continue to impress!
Wiser Choice Bike
Motorcycle insurance
Quote was easy process through quotezone, but trying to purchase the policy was a real ordeal using an android smartphone. I had to use my laptop in the end. Online support chat was very helpful
3 octobre 2025
Réponse de Wiserchoice
Hi Mr Duffield
Many thanks for your review and feedback, we are working to improve the process when using a mobile to purchase the policy, thanks for continuing to purchase the policy with us!
Wiser Choice Bike
Much cheaper than the rest
Web site great, cost incredibly cheap. Set up of user account faultless. Very happy.
2 octobre 2025
Réponse de Wiserchoice
Hi Mark
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
Wiser Choice Bike
Great price & easy to use,recommended..
26 septembre 2025
Réponse de Wiserchoice
Hi Brian
Thanks for rating us 5 stars, we hope we continue to impress!
Wiser Choice Bike
Very competitive quote all explained…
Very competitive quote all explained clearly. Very easy to buy. All documents available on portal immediately. Clear understandable language used. Thank you
2 octobre 2025
Réponse de Wiserchoice
Hi Ms De Salis
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you for the great feedback!
Wiser Choice Bike
The company is good
The company is good, competitive, and the actual chat line ( not chat bot), is very Helpful. Kiri on the chat line was exceptional.
Which is good, because the customer portal is terrible.. really frustrating. Needed Kiri to get access sorted out, twice.
Patience eventually paid off, but was tested !
30 septembre 2025
Avis spontané
Réponse de Wiserchoice
Hi Chris,
We are very glad to hear that one of our Support specialists were able
to give you a 4-star experience! Thank you for taking the time to leave
us a review, we will pass the feedback on to the specific colleague
who will love to hear this too! In relation to your comments regarding the portal, this will also be looked into to see how we can improve.
Many Thanks!
Wiser Choice Bike
Réponse de Wiserchoice
Hi John,
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
Wiser Choice Bike
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