After several great years of ordering jerseys with this company, this year has been a complete 180. The customer service has been non-existent; my questions went unanswered for weeks. We ordered cus... Voir plus
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Lisez les avis des autres
The whole process from the very beginning has been easy and well explained. The price is good and once I receive my package, I'll be able to comment on the overall quality. However, judging by the sam... Voir plus
Well I received an email notifying me that I have a credit that was unused. I then logged into my account. After a couple of minutes I started the process of looking into uniforms for my club team. Af... Voir plus
Olya is hands down the best rep to work with. She is always quick to respond, offers valuable knowledge and ensures our group gets the best deals. Wooter's quality is top notch, and their quick produc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Wooter Apparel empowers teams and athletes around the world by offering the best sublimated uniforms and apparel at unbeatable prices.
Coordonnées de contact
727 Page Ave, 10307, Staten Island, Etats-Unis
- 347-318-2261
- support@wooterapparel.com
- wooterapparel.com
A répondu à 39 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Olya was there from beginning to end
Olya was there from beginning to end. Addressed my concerns and delivered a great product!
Year 2 of going to Wooter
Going on year 2 of going with Wooter for uniforms is because of Olya. She is very helpful. She goes above and beyond. Thank you.
The team at Wooter led by Olya is…
The team at Wooter led by Olya is fantastic! We do multiple projects with them throughout the year and they always are professional, helpful and deliver their products on time and on budget!
Ola has always been very responsive and…
Ola has always been very responsive and helpful. Turn around on large orders has been quick and expectations have been clearly communicated.
5 star review
Quick replies, great prices. My kids are very happy with the produce and I am happy with the service that Olya provides.
Olya did an awesome job from start to…
Olya did an awesome job from start to finish making sure everything I needed Was taken care of, and fixed if needed. Our sports club will continue working with Olya and the Wooter team for all of our clubs jersey and gear needs!
Great product
Great product, good price, and Olya was super easy to work with!
Walk away from this purchase. It’s a criminal scam
Same as most others who give 1 star. We paid, waited for months, never got our order. This is internet based scam ladies and gentlemen. It made me feel better reading it’s not just me. Really annoying. It was a lot of money to loose for me. I just wanted to give me grandchildren cool strips and save a bit of cash. No strips. No cash. Just scammers
😩😩OMG😩😩 If just noticed this so called company has suddenly replied to all these reviews. Even some of the real ones in the last couple of days.
I say, like other dudes, the lazy 5 star reviews are so obviously fabricated. But hey, then we got some reply’s from customer services. One word; Syntax.
Don’t give criminals money here!

Réponse : Wooter Apparel

Réponse : Wooter Apparel
Awesome design
The designer did exactly what I wanted and then some! Love it

Réponse : Wooter Apparel
Wooter: great experience and designs
Wooter:
Working with Wooter to design our basketball jerseys has been an excellent experience. They’ve been extremely accommodating with all the changes I’ve needed and always willing to adjust until everything is just right. Their follow-up is outstanding — they keep me updated with texts and emails as soon as new designs are ready. I really appreciate their patience, professionalism, and commitment to making sure I’m completely satisfied. Highly recommend Wooter for custom uniforms!

Réponse : Wooter Apparel
Read the 1 star reviews ignore the fake…
Read the 1 star reviews ignore the fake ones.
I’ve had the below reply from this lot. I have emails to prove this is just lies. PLEASE PLEASE PLEASE! Believe me folks, I have a life. I don’t want to be here fighting these types. My belief is that all these 5 star reviews are fake. The others here who write similar experiences are real. The uk subsidiary is aligned with this supposed US company. It’s a scam. Ask yourself my review reading friends, if your internet sales business were accidentally taking the blame for obvious theft and criminality for another company you claim to not know, what you wait over a month to counter said claim. I’m not stupid. Well I guess I am, I’ve had my money stolen and I’m fighting against faceless liers.
Karma. It not so easy to hide fortunately on the internet. There are a great deal of people very upset with what’s going on.
Tell me I’m not telling the truth Wooter. I have the emails and the rest 🙁
Word of advice, next fake review, make it all fluffy and lovely, but do a 4 star. Just to mix things up a bit 😉
Feel free to reply here so other people can understand the content of the emails I received from you. I’ve written the money off but it makes me feel pretty sick having to highlight your idiotic, lazy, criminal, soulless, sad lies. Shame on you

Réponse : Wooter Apparel
Perfect
Perfect. Done according to what we requested from the pictures of design they look great!

Réponse : Wooter Apparel
The mock up
The mock up, was exactly what I had imagined. I couldn’t have done it better. Thank you for listening and designing it exactly how we wanted it.

Réponse : Wooter Apparel
This has been a poor experience
This has been a poor experience. We were assigned a sales rep (Yassin) to process our uniform order. We had to cancel it when we discovered that the uniforms would not arrive in time that Yassin provided to us. To their credit, Yassin (and his supervisor, Peter) were very responsive before taking our order, but unfortunately, they have not been responsive confirming for us that the order was cancelled and our payment information has been removed from their systems. Calls and emails to customer service and support have gone unanswered. It appears others have had a similar experience to us based on reviews.
UPDATE: I appreciate your reply. I emailed support at wooterapparel dot com several weeks ago, and you have yet to follow-through on our request to confirm the order cancellation and remove our bank account information from your system. For anyone making a purchase online, this is concerning.

Réponse : Wooter Apparel
I ordered a few items from…
I ordered a few items from Faunasports.uk and I received an email confirming my order from Wooter so I am confused. This was the 19th of August and I am still waiting for my order....I believe they are just another scam so dont trust the good reviews they are probably paying for those

Réponse : Wooter Apparel
I own a nonprofit called Streets…
I own a nonprofit called Streets Charity Basketball and I have ordered from Wooter for 7 tournaments now and they are absolutely incredible! Kevin the salesman I work with and the designer for the jerseys, Jared, are always so prompt and quick and helpful and put out designs that are better than you can imagine! I recommend them to everyone I know and don’t know and I always get lots of questions during tournaments about where I get the jerseys because everyone loves the quality and look!

Réponse : Wooter Apparel
They nailed the design I wanted
They nailed the design I wanted. Only took a day or 2. Very excited to see them in hand.
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