The person on the other end of the phone seemed to go the extra mile to first make sure they had the parts we needed and arranged delivery of the items as quick as possible. 7
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Lisez les avis des autres
Bought a mains powered garden water feature. Instructions show cable with plug, no plug attached to cable. Spoke to customer services who told me they can’t supply with plug & to get an electrician!... Voir plus
Really helpful advice given by staff at local outlet (Whitminster). Price given was very competitive. Ordered online and soon had phone call to arrange delivery which was done within a couple of days... Voir plus
Quick reply to request, item ordered and delivered within 48 hrs by courier. Safe and secure delivery place. Excellent service.
À propos de l'entreprise
Écrit par l'entreprise
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Coordonnées de contact
Hastings Raod, TN17 4PL, Cranbook, Royaume-Uni
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful sales assistant from point of…
Helpful sales assistant from point of ordering and delivery. Excellent customer service. Thank you.

Réponse de World of Water Aquatic Centres
Very helpful
Very helpful.
Communication is great. You can practically get anything aquatic.

Réponse de World of Water Aquatic Centres

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The customer service at world of water…
The customer service at world of water is fantastic. I inadvertently broke 2 pieces when installing my fish tank. I spoke to Antony at world of water and within a couple of days he had organised replacement parts free of charge. I can't recommend this company enough.

Réponse de World of Water Aquatic Centres
Live Fish Imported From Israel
Disappointed to be informed by their staff that their Shubunkin {goldfish) stock is imported live from Israel.
Happy camper
Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring them but not automatically, aside from that would use again.

Réponse de World of Water Aquatic Centres

Réponse de World of Water Aquatic Centres

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A great company to deal with!
Really helpful and sorted the problem out without a quibble. Anthony took responsibility for our pond pump problem and made sure we got the replacement part. Lovely to deal with.

Réponse de World of Water Aquatic Centres
Haslemere branch very poor display
Drove for 1 hour to Haslemere very poor display in a very run down gardening centre Customer toilets were disgusting should be condemned
Great lily pads
Great lily pads. Arrived within the stated delivery time. Thriving in my pond

Réponse de World of Water Aquatic Centres
Plants arrived in poor condition
Plants arrived in poor condition, one of the pots had almost nothing in it, the aquatic soil they were in was like mud, at £18 each I would have expected to receive much better products. Not sure if what I have is alive or dead time will tell. Will not shop from this site again

Réponse de World of Water Aquatic Centres
Bought 2 x pvc pipes for a pond i was…
Bought 2 x pvc pipes for a pond i was building at home and a few fittings. Didn’t realise at the time they’d been cut in half ! Payed £32 for a 3 metre length of 50mm pvc pipe. Just picked another one from screw fix £13. They must of seen me coming

Réponse de World of Water Aquatic Centres
I came on requiring help and advice the…
I came on requiring help and advice the gentleman that I spoke to was very patient and helpful talked me through the plants and gave me a lot of helpful advice. Thank you so much.

Réponse de World of Water Aquatic Centres
Great delivery service and a first…
Great delivery service and a first class product my water feature looks lovely thankyou

Réponse de World of Water Aquatic Centres
Journey from purchase to delivery was…
Journey from purchase to delivery was very easy, when aquarium arrived it was well packed on a pallet and was of very good quality

Réponse de World of Water Aquatic Centres
Top rate service
Very good customer service, helped me out with a lily plant order which was delayed twice, was contacted twice by phone to tell me my options. They offered me an alternative free of charge and put my refund onto my account, so everything is good, Thanks.

Réponse de World of Water Aquatic Centres
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