Mr SANDY was extremely helpful in arranging five reservations for my family at a reasonable price and on the exact dates we needed, even though it was urgent. He is truly dedicated to his role and cle... Voir plus
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Lisez les avis des autres
Waaw I really appreciate Sherry who was expert sales lady guess what I was about to give up to travel after I called this agency they have bring my holiday dream back and also price wise super e... Voir plus
I have booked a flight and these people ask for extra amount saying the tickets were not available so you have to move to standard and they confirm the destination with out letting you know and keep r... Voir plus
I had a great experience. Sukshum was very professional, polite, and helpful throughout the process. They answered all my questions, kept me informed, and made everything smooth and stress-free. I rea... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.
Coordonnées de contact
No 1 George Williams Way, CO1 2JS, Colchester, Royaume-Uni
- 02039704141
- info@worldtourstore.co.uk
- worldtourstore.co.uk
4,3
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Yash is very good man he have a very…
Yash is very good man he have a very good customer service. and aish please always work with him, my experience with him was very good. Thanks for your help on my air ticket
Damian Ukwu
12 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Excellent service
Excellent service. Manager Rishi dealt with all my queries professionally and deliver what is expected. Recommend people to use their service.
8 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Neelesh helped me rebook the flight…
Neelesh helped me rebook the flight that was cancelled. He followed until things were sorted.
In the previous interactions Bhavna also was helpful.
11 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Bhvarna was very helpful
Bhvarna was very helpful, pleasant and prompt to call to inform if the problem and help.
10 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
THIS IS A GROUP OF SCUMMERS RISHI…
THIS IS A GROUP OF SCUMMERS RISHI BHATIA ,ASHIS ,BAVANAH ALL ARE SCUMMERS AND CHEATERS THEY CHEATED ME £5600 POUNDS UNLESS THEY PAY ME BACK THERE ALL THIEVES OPERATING FROM INDIA LYING WITH A UK WHATS APP NUMBER SCUMMERS LIERS
27 avril 2026
Avis spontané
Thank you to the team at World Tour…
Thank you to the team at World Tour Store, especially Suksham.
He went above and beyond to secure and book my flights.
Can’t thank them enough for securing everything.
Highly recommend
9 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
SUKSHAM is the most helpful efficient…
SUKSHAM is the most helpful efficient person. He really goes the extra mile understanding all my needs. I 100 percent recommend his services. Which I will most definitely use again!
9 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
AVOID THIS COMPANY AT ALL COSTS.
AVOID THIS COMPANY AT ALL COSTS.
Do not fall for the cheap ticket prices — they are a complete scam. Most of the positive reviews appear to be fake or paid for. After taking your money, they will even direct you to other “travel agents,” which are just the same people operating under different names to scam you again.
I paid in full for my ticket, only to later receive a call saying my return ticket had not been confirmed and that I needed to pay extra money. After making the additional payment, I asked for my e-ticket number and travel confirmation. They kept telling me to wait 24–48 hours because my ticket was “in the queue.” That’s when I realised something was seriously wrong.
I immediately requested a cancellation and refund. The woman I spoke to, named Sonam, became rude and aggressive when I explained that I was legally entitled to a refund. They even hung up on me. I then sent an email formally requesting a full refund.
Later that evening, they suddenly produced a ticket and completely ignored my refund request. The next day, they cancelled the ticket themselves and still refused to handle the matter properly.
I genuinely do not understand how these people are not behind bars. Thankfully, I contacted my bank, provided all the evidence, and the bank refunded my money.
Stay away from this company.
2 mai 2026
Avis spontané
Unbelievable
After buying my ticket online, I was contacted and told that my airline wanted the ticket to be a flexible one because I was travelling with a child. I was supposed to pay an extra £90.90 to make the three tickets flexible and acknowledge the email, only to discover that my itinerary had been changed to a different airline! My choice of airline was intentionally avoiding stop overs in the Middle East and the new itinerary was to do that. The fact that they wanted to do it covertly and after discovering that they tried to coerce me to accept their imposed airline. I managed to get my e-tickets with my originally booked itinerary after 3days . Thanks to Rishi for resolving my problem. I had the worst experience with Honey.
2 mai 2026
Avis spontané
Réponse de World Tour Store
Warm greetings from World Tour Store!
We regret the inconvenience you experienced during your booking and understand your concern regarding the fare difference and the change in itinerary. Airline fares and seat availability update in real time, so prices and routing options may change by the time the booking is processed.
We are pleased to confirm that your original itinerary was successfully reinstated, and your e-ticket was issued on 5th May in line with your initial booking.
We also appreciate your acknowledgment of the support provided in resolving the matter.
Your feedback is valuable to us as it helps us continuously improve our service standards and overall customer experience.
We look forward to assisting you again in the future. For any flight, hotel, or holiday booking needs, please contact us at 020 3970 4141
Great refund service on a double…
Great refund service on a double charge by Suksham. Would highly recommend it. Pinged them on what’s app and got a prompt response, and even a follow up to check if everything was ok.
4 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Do not use this company
They let you book the ticket, pay and then send you and email to say that you have to wait 24 hours for confirmation. I made numerous phone calls to verify as I needed confirmation immediately (like you get with other agencies or airlines) but they could not confirm. It was only when I told them I was going to cancel the booking via the credit card as fraud that they managed to confirm my booking without any extra payment. They are clearly out to put people in a difficult situation and extract more money for the ticket.
8 mai 2026
Avis spontané
Réponse de World Tour Store
We sincerely apologize for the inconvenience and frustration you experienced during your booking. We understand how important it is to receive immediate confirmation, and regret that our communication did not meet your expectations.
Please note that in some cases, it can take up to 24 hours for airlines to issue e tickets and booking references after payment is completed. This is a standard process across agencies, as ticketing depends on live airline systems and availability.
We are glad that your booking was successfully confirmed at the same price without any additional charges. Our team always strives to assist customers in securing real time availability and the most suitable options when challenges arise.
Your feedback is valuable to us as we continue working to improve our service. We hope to serve you better in the future. For any flight, hotel, or holiday booking needs, please call us at 020 3970 4141.
Highly Recommended 💯
I had a great experience booking my ticket to the USA. Ashish and Bhavana were very helpful and supportive throughout the entire process. They made everything easy and ensured my travel ticket was booked smoothly.
Thank you, Ashish and Bhavana, for your excellent service and kind support. Highly recommended!
6 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Rishi Bhatia Was very helpful
Rishi Bhatia Was very helpful. My ticket wasn’t confirmed initially even after making full payment but was later resolved by Rishi. It’s my first time of using the agent and I’m pleased with the way he handled the situation. Thank you Rishi ❤️
6 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
fraudster/dishonest
I met World Tour Store [02039704141] on the Momondo on April 30, 2026. I bought a ticket with the price listed on their website, but later called to say that the price was different from the final payment. They are using the price to deceive members of the public. I'm using this medium to inform people about this fraudulent embarking and to stop dealing with them, but I'm taking them to court to help them face the legal system.
Dear Sir/Madam,
Thank you for your response.
I must firmly dispute your position. At the time of purchase, I was clearly informed that my ticket would be issued within 24 hours. This did not occur. As such, you have failed to comply with the agreed timeframe, which forms part of the contract.
Under the Consumer Rights Act 2015, services must be carried out with reasonable care and within the time agreed. Your failure to issue the ticket within the stipulated 24 hours constitutes a breach of contract. Furthermore, any misleading or unclear communication regarding service delivery may fall under the Consumer Protection from Unfair Trading Regulations 2008.
I have thoroughly checked all inboxes, including spam and junk folders, and no valid ticket was received within the agreed timeframe. Although the ticket was eventually issued yesterday at approximately 8:40pm, this was significantly outside the agreed timeframe and does not resolve the matter.
This delay has caused considerable inconvenience, distress, and disruption, including the need to seek legal advice.
Please be advised that this matter is now formally under legal review.
To resolve this matter, I require:
Confirmation that the booking has been honoured at the original agreed price and schedule
Appropriate compensation for the delay, inconvenience, and distress caused
Should you wish for me to suspend any further legal action, a reasonable compensation offer must be made promptly.
If this matter is not resolved satisfactorily, I will proceed with escalation, including reporting the matter to Trading Standards and pursuing recovery and damages through legal and financial channels without further notice.
I trust you will treat this matter with the urgency it requires.
Yours faithfully,
Peter Williams
30 avril 2026
Avis spontané
Réponse de World Tour Store
Dear Peter,
Thank you for sharing your feedback. We take concerns like yours very seriously and would like to address the situation.
After checking your booking details we would like to clarify that your booking was successfully issued, and the e-tickets were sent to your registered email address shortly after confirmation. We recommend checking your inbox, as well as your spam or junk folder, in case the email was filtered there.
Regarding the pricing concern, we sincerely apologize for any confusion you experienced. The price differences can sometimes occur due to real-time fare changes from airlines or availability updates during the booking process. However, we want to assure you that transparency and fairness are very important to us, and we do not engage in misleading or deceptive practices.
We regret that your experience did not reflect the level of service we aim to provide. This is certainly not the way we operate. If there is anything further we can do to assist you or clarify the details of your booking, please don’t hesitate to contact us directly—we are here to help.
Great service
I had written a previous review giving 2* for my interaction with couple of staff at WTC regarding either a refund or rescheduling my Delhi manchester flight with gulf air. Communication was a major issue.
This time Soniya Tolani looked into it. She was a pleasure to deal with. Totally professional and a pleasant person. Very calmly she offered couple of options taking into consideration the refund amount. She managed to get our itinerary sorted but also got us extra perk of extra baggage and complimentary lounge access.
Very impressive
2 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
A Travel Agent Par Excellence.
I was so impressed with Sherry who very politely and professionally assisted me in buying an airfare to Sydney, Australia. She researched all the options that would suit me and came up with the best price, dates, timings and airports for my trip. As an 80-year old, I felt so grateful for her efficiency, assistance, guidance and both verbal and written communications.
1 mai 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
Dubai flights refund failure
My Dubai flights were cancelled on 02/03, and Emirates agreed to issue full refunds to customers. I am still waiting 2 months later on World Tour to issue me my refund! Despite multiple emails which they don't reply to and calls to them. Very Poor customer service.
1 mars 2026
Avis spontané
Réponse de World Tour Store
Greetings from WORLD TOUR STORE!
We understand how important it is to have clear visibility of all refund transactions. As per our records, the full refund for your booking was successfully processed on 04th May in two separate transactions to the original payment method. It appears there may have been some difficulty locating the second refund; however, both refunds were completed successfully.
We also received confirmation from your end on 19th May that the complete refund amount had been successfully received.
As the booking was made through an agency, the refund first needed to be received back from the airline to our business payment method before being transferred to you.
Our team remains committed to assisting customers throughout the process, and should you need any further clarification, please feel free to contact us at 020 3970 4141.
Wonderful experience
Wonderful experience, my issues were solved efficiently by Himanshu.
30 avril 2026
Avis spontané
Réponse de World Tour Store
Dear Customer,
Thank you for your kind feedback!
We truly appreciate your support and are delighted to hear about your positive experience with us. Your feedback means a lot to our team, and we look forward to assisting you again in the future.
For any future travel needs, please feel free to contact us on 02039704141.
Have a safe and wonderful journey!
Best wishes,
Customer Services – World Tour Store
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