Would love to give 5 stars but my second box never arrived and despite sending several emails to the company I've had no response. So I've paid £5.99 for nothing. It would be fabulous value for... Voir plus
L'entreprise a répondu
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Would love to give 5 stars but my second box never arrived and despite sending several emails to the company I've had no response. So I've paid £5.99 for nothing. It would be fabulous value for... Voir plus
L'entreprise a répondu
I love getting my WowBoxMe box of goodies every month, it's like a monthly mystery gift to yourself :) The only downside though is the Wow Points system, I've rated my boxes and received my points,... Voir plus
L'entreprise a répondu
I tried the September WowBoxMe Subscription Box and I loved it. Being able to try snacks that I wouldn't typically have access to is fun. My favourite picks from this month were the tango apple (which... Voir plus
I have repeatedly asked for no energy drinks n no chilli based snacks, but this box outdid all its predecessors! There was precious little else in this months box, the quality of which has plum... Voir plus
L'entreprise a répondu
Discover a monthly subscription service crafted for snack and drink enthusiasts at WowBoxMe. Experience the joy of discovering new snacks and drinks delivered right to your doorstep, igniting excitement and wonder with each delivery. Take advantage of our fantastic discount and embark on a journey filled with delightful surprises and unique treasures. Ready to join the adventure? Subscribe today at www.wowboxme.com.
Unit 10, Apex Park ,Fraserfields Way, LU7 3RJ, Leighton Buzzard, Royaume-Uni
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A répondu à 50 % de ses avis négatifs
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Please be aware. Do not buy anything from them as shown on the reviews, they send the wrong product, not delivered on time. I don’t think they will refund me!
Customer service is a foreign language to them,
If you look in the Amazon customer reviews you will find the owners review and I think many staff members too
I tried the September WowBoxMe Subscription Box and I loved it. Being able to try snacks that I wouldn't typically have access to is fun. My favourite picks from this month were the tango apple (which was surprisingly good) and the hills digestives! Im definitely going to have to get more boxes as 10 amazing items for approx 60p each is a bargain.
Great Company!
Really good price for all of the items you get, I love the fact that it is a surprise every month, it is something really different that I have not seen many companies do. Wide range of different yummy snacks! Really quick delivery, no complaints at all :)
Ordered 330 ml cans of Perrier, received 250 ml cans, this is the second time my order has not been fulfilled properly, I paid for 330 ml cans and feel a profit making scam at work here, noticed many poor reviews and that nothing has been done about the issues, Amazon should strike them off as a supplier.
Recently i purchased 2 x 24 packs of Tango Orange 500ml. By the time they were delievered, one pack was already out of date and the other packs best before date is for this month. I have contacted the company several times for a full refund but they seem to be very slow at best at resolving this matter.
Amazing box full of loads of new snacks every month and only £6 so very good for money as you get 10 products
I would give 0 stars if I could. I ordered a box of 9 celebrations chocolates 240g via Amazon. They charged 39.99 which is pricey. One squashed box of celebrations arrived to my house. Forty pounds for one damaged box of chocolates. I contacted them several times requesting a refund. They said they would refund and charged for the one delivered. I refused to accept this and asked for a full refund. Had they actually packaged in a box (as the name suggests) then the chocolates would have not been damaged. I pointed out had they supplied as promised the product would not be damaged. They said they would charge for it. I offered to return the damaged box and they emailed me a DPD label. I packed the item and took to the despatch location. This was 10 days ago. No response to any messages. No refund. Surely this company is a scam. DO NOT USE THEM.
I have just had the same experience with this company as all the other reviews. Paid £25 for box of celebrations and received a £4 box of heroes. Being trying continuously to get what I ordered but like hitting your head of a brick wall. Amazon really need to stop using this company and save their customers all these problems
Ordered two cases of Diet Coke, 24 cans in each via Amazon. Wowbox sent two cases of Diet Pepsi which we didn’t want. I contacted the company pointing out their “mistake” and requested they collect the Pepsi and replace with Coke. The response was they don’t collect. They would send a returns label or give partial refund, but I didn’t want the Pepsi!! .And..As I pointed out to them, the reason I order things like this online to be delivered is because I’m elderly with disabilities, can’t easily get to shops, and have absolutely no chance of carrying two heavy cases of soda to any shop to return them, and that if the company can deliver, they can surely arrange the collection of “THEIR MISTAKE”!! Their sarcastic response? “Enjoy your delicious drink” The correspondence went on a while longer until eventually they just ignored me. Fortunately, when I involved Amazon, they fully refunded me and I’ve given the Pepsi away which incidentally also had only two months best before date, so obviously old stock! Going by others reviews too this is one company to most definitely avoid!!!! I hope Amazon drop them!
I ORDERED SOME BOTTLED WATER - HAD LIKED RASPBERRY BUT GOT BORED SO ORDERED BLACKCURRANT ONES. WHEN I PUT IN THE ORDER A PHOTO AND TITLE CAME UP SAYING BLACKCURRANT SO I WENT AHEAD AND BOUGHT LOTS OF THEM
ARRIVED VERY QUICKLY AND I OPENED BOX AND....YES YOU'VE GUESSED IT RASPBERRY!!!
I MIGHT NOT HAVE COME ON TO TRUSTPILOT BUT I TOOK NEARLY AN HOUR TO ARRANGE TO RETURN THEM .....AT LEAST I THINK I HAVE...............ALL THAT CAME UP WAS WE DON'T RETURN SO I HAD TO FIND HELP ELSEWHERE (MANY THANKS TO HELPER WHEN I FOUND THEM)
IN FACT I'M STILL NOT CONVINCED I'M GOING TO SUCCEED! I'M NOT ALL THAT GOOD ON THE INTERNET SO IT'S ALL FINGERS CROSSED THAT I GET A REFUND.
TRUSTPILOT HAVE HELPED ME A LOT IN THE PAST BUT SILLY ME NEVER THOUGHT ABOUT CHECKING OUT THIS DREADFUL COMPANY BEFORE I TOOK A CHANCE ON IT.
NEVER, NEVER, NEVER AGAIN
ALEXANDRA

Réponse de WowBoxMe
I ordered a box of 24 cans of Diet Coke on Amazon. Got an order confirmation for SIX boxes. Contacted Amazon, contacted seller by email who magically sent me a despatch confirmation within 20 minutes of my email. Sent them another email telling them to change the quantity to one, but no reply. Six boxes arrived 3 days later, costing me £120.

Réponse de WowBoxMe
I ordered a box of candy that was never given to the shipper. After 3 requests to WowBoxMe for a refund they ignored my request. Amazon did not honor their guidelines for refund when an item is not delivered within 3weeks of the order. Don't waste your time asking either of them, file a dispute with your Credit card company to get results, and your money back!

Réponse de WowBoxMe
They are useless, they ignore you - what customer service, do not use them

Réponse de WowBoxMe
THIEVES!! If I could give negative stars I would This company is terrible their so called services is disgusting the worst I have ever encountered I ordered and paid for an item , they sent the wrong item I returned the item and I am still waiting for my refund and they are ignoring my emails despite sending a text to acknowledge receipt of the returned goods I send emails they don't respond

Réponse de WowBoxMe
Do not Never buy from this company ordered some Coke for Christmas and still waiting to come , was told it was lost the first time so I asked for a refund, and of course nothing yet

Réponse de WowBoxMe
Like the other reviewers I too appear to being defrauded by this company who I used through the Amazon platform.
The sad thing is that I have ordered through them before so thought I could trust them again.
I ordered two items on 4/12/21 from them and because they used a DPD driver who couldn't fathom how to actually use the call system in the flats I live in they were never delivered.
Despite WowBoxMe saying a refund would be issued in 5-7 days this hasn't happened. They are also not answering emails about this refund, so feel totally disgusted with them and feel angry about Amazon allowing them to be on their platform.
I'm a 74 year old pensioner and can ill afford to lose nearly £40.00
Robert Ancliff
Won't refund over £50 for an order that never turned up!
I placed an order for three items via Amazon and one turned up. The remaining two, costing over £50 never arrived. I requested a refund via Amazon and have emailed and contacted the company repeatedly, but haven't even been acknowledged and no refund issues. Avoid this company at all costs - I have learnt a very expensive lesson.
I am going non plastic and I ordered a box of expensive non plastic bottles of spring water on Amazon. They sent me a completely different box of cheap water in plastic bottles from Romania. I then discovered that you can not return this item on Amazon. I am now stuck with 24 plastic bottles of water I don’t want.
This company should be closed down or reported. I have tried to cancel my subscription with them but there email does mot work and you can't contact them. I cancelled my bank card in order to stop payments but they still managed to take payment from me. I do not no what to do. Please keep away from them

Réponse de WowBoxMe
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