Would love to give 5 stars but my second box never arrived and despite sending several emails to the company I've had no response. So I've paid £5.99 for nothing. It would be fabulous value for... Voir plus
L'entreprise a répondu
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Would love to give 5 stars but my second box never arrived and despite sending several emails to the company I've had no response. So I've paid £5.99 for nothing. It would be fabulous value for... Voir plus
L'entreprise a répondu
I love getting my WowBoxMe box of goodies every month, it's like a monthly mystery gift to yourself :) The only downside though is the Wow Points system, I've rated my boxes and received my points,... Voir plus
L'entreprise a répondu
I tried the September WowBoxMe Subscription Box and I loved it. Being able to try snacks that I wouldn't typically have access to is fun. My favourite picks from this month were the tango apple (which... Voir plus
I have repeatedly asked for no energy drinks n no chilli based snacks, but this box outdid all its predecessors! There was precious little else in this months box, the quality of which has plum... Voir plus
L'entreprise a répondu
Discover a monthly subscription service crafted for snack and drink enthusiasts at WowBoxMe. Experience the joy of discovering new snacks and drinks delivered right to your doorstep, igniting excitement and wonder with each delivery. Take advantage of our fantastic discount and embark on a journey filled with delightful surprises and unique treasures. Ready to join the adventure? Subscribe today at www.wowboxme.com.
Unit 10, Apex Park ,Fraserfields Way, LU7 3RJ, Leighton Buzzard, Royaume-Uni
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A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Unpaid postage so ended up paying £7.30 extra for my box - really not a good deal when factored in. Unfortunately it was my birthday in two days so I travelled across London in the rain to the stupidly far sorting office and then had to pay the fee. Cost me in transport, and took a lot of time out of my birthday weekend, so really gutting (I’d thought it was a gift). Number on the website doesn’t work, they don’t answer emails and not even replying on insta. Really disappointed because up until now I’ve enjoyed receiving the boxes!
Brought some engry drinks from Amazon ment to b a 2 pack so 48 was ment to come only got 24
Customer service is terrible - they do not respond.
If you roll over your subscription the cost goes up without telling you.
Boxes arrive late.
The last box I received I had to pay £7.30 to royal mail to get it delivered as full postage was not paid and some of the items were broken open.
I would give this a zero star if I could. My first box arrived with burst crisp bags and a leaking bottle. I have emailed them several times to let them know but the email addresses the give do not accept the mail! I emailed a different address to cancel but no response so i stopped payment with my bank, they have now emailed me to say they have not received payment, I wrote to tell them why but the don't respond to the reply either. Personally I believe this firm to be a SCAM
I was a subscriber for over a year with no problems, over the last 4 months I received broken items and missing boxes. I contacted customer services via email, Instagram and Facebook many times with no reply so I cancelled. As soon as I cancelled I received a message to ask why. When I told them about damaged items, missing boxes and the fact my emails were left unanswered, they offered to send me another one. That was the last time I heard from wowboxme and my replacement box’s were never sent. Do not trust this company and there subscription service. They take your money and do not send you your boxes that you paid for. They ignore you like your the worst person.
I have now been waiting 5 weeks for a refund for a box that did not arrive. I have emailed a total of 14 times about this. I have had 3 replies promising a refund but still nothing. I subscribe to quite a few other boxes and have never had any issues with them. Customer service is appalling. I would advise people to use a different subscription service.
I tried their boxes for the 99p sign up like other reviews I recieved my box but decided I want to cancel . I emailed , no response then they told me I dont have an account , they have since taken £6 from me and sent me another box of items I didnt want and again not replying to my emails . I am now going to be contacting trading standards and my bank.
SUPPOSED TO GET MY FIRST BOX FOR 99P BUT THEY TOOK FULL PRICE OF 5.99. BEEN OVER A MONTH I HAVE WAITED, ONE EMAIL ADDRESS THAT WAS PROVIDED ISN'T EVEN WORKING, ANY OF THE OTHERS YOU DON'T GET A RESPONSE. FACEBOOK PAGE HAS COMMENTS FROM OTHERS NOT RECEIVING GOODS OR RESPONSES THAT ARE JUST BEING IGNORED.
This is a scam. Never received my for box. Sent them email to cancel subscription but no response. Fraud!!
DO NOT SIGN UP TO THIS COMPANY So I was conned into getting this subscription box being advertised with a code I could get my first box for 99p then would be 5.99 after that and you can cancel anytime.
I was charged full amount after several emails to cancel in panic, getting no response I have contacted my banking provider and set up a dispute with the company as its just a huge scam the email on their website is invalid and the emails I've sent to the email I got off the Facebook page is less than responsive either and there is a convenient error on the website that won't let you sign in to cancel your subscription either.
I doubt I will receive any products and I highly doubt they would be of quality anyway judging by the non existent customer service.
Guess it's what I get for trying to get what I thought was a bargain.
I had previously got a 6 month box with this company, the snacks received weren't anything unique and they were quite repetitive. I requested to cancel my subscription in September for the end of my 6 months, but no one replied back to me, I got charged another 6 month service fee and they charged me more than the previous one.
I sent an email asking for a refund as I didn't want this service anymore but no one replied to me until November.
I finally got a refund after emailing multiple times without them ever replying to me.
When I received my refund, I had realised that they did not refund me the full amount owed.
Once again, I emailed them multiple times throughout December with no reply at all.
This company has the worst customer service I have ever experienced I would not recommend at all unless you like chasing them for money that you are owed.
I wish I could give them 0 stars
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