Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

1 my top 3 worst sites to play on shocking 100s pound in past 3 days nothing, takes you 30 40 pound to get free spins then ye get 2.20 or 5.60 not worth playing on hate when they say ye been playing m... Voir plus

Noté 1 sur 5 étoiles

Blocked again when winning and apparently there is not a supervisor or a manager in charge to speak to to lodge a formal complaint against this Company according to Jonathan - do you believe there is... Voir plus

Noté 5 sur 5 étoiles

Wasn't the best site at first thats why I stopped playing I didn't win much but decided to give it another chance and I'm so glad I did over the month had really decent wins hitting bonus after bonus.... Voir plus

Noté 5 sur 5 étoiles

Best experience being for a long time best companion and help center from the all team of 32 Red and never get bores ,also sometimes new to explorer and enjoyed and to have a peaceful time . Wher... Voir plus

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À propos de l'entreprise

  1. Casino en ligne
  2. Casino
  3. Paris sportifs en ligne

Écrit par l'entreprise

Online Casino 32Red - The UK's favourite Online Casino! We are a multiple award-winning online casino that gives you all the thrills you could possibly want from gaming online. THE BEST ONLINE GAMES: Choose from 3000 online games such as online video poker and slots, or card games. THE BEST CHANCE TO WIN: If you’re not sure how to play you can find some answers in our Help Centre (https://kindredgroup.custhelp.com/app/home/site/32red_uk) SUPER-FAST PAYOUT: Our amazing team aim to process your payments as quickly and efficiently as possible. TOTAL CONFIDENCE: We have the licences and certificates we need to make sure that we can create the best environment for you to play (and to keep you safe too!). But you don’t have to take our word for it, have a look at our credentials to find out more: https://www.32red.com/about-us/our-credentials


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Made an account in January started ok…

Made an account in January started ok as per new customer haven’t had any thing since just dead spins tonight was final straw £90in on 40p a spin one bonus for £8 one bonus out £90 screw that changed me deposit limit to a fiver won’t be back here in a hurry

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

1 my top 3 worst sites to play on…

1 my top 3 worst sites to play on shocking 100s pound in past 3 days nothing, takes you 30 40 pound to get free spins then ye get 2.20 or 5.60 not worth playing on hate when they say ye been playing more than 45 mins how long do they expect you to play quick wow so everytime you get down to 20 pound they knock you off and cannot go bk on for 2 hours disgusting think I'll stay playing genting Casino and slingo at least ye get loads free spins not like this pice turd game these people on here saying they had great game don't no where gotta be family or friends commenting on this site to boost it 🤣🤣

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

No wins

Worst website ever, did around 500 spins on slots and not got a bonus round a single time, just rob your money and no fun, only losing never winning absolute rubbish would never recommend to any person that wants to win

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Blocked again when winning and…

Blocked again when winning and apparently there is not a supervisor or a manager in charge to speak to to lodge a formal complaint against this Company according to Jonathan - do you believe there is nobody in authority there to speak to - I certainly do not. This Company really is awful. Seven times I have been blocked with no apology whatsoever from an unfeeling Company. Must be Worst Casino OPerator in my opinion

18 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Day 10 of my account being frozen!

Day 10 of my account being frozen. Still no emails or contact from 32Red

Had to resort to contacting the FDJ United CEO Stephanie Pallez who owns 32Red as this is beyond ridiculous.

Fully verified but my account has been frozen with £1920 in the account. Unable to withdraw. Unable to play. Live chat useless and said my account is under review but that there is no timescales for when this will be completed and could take months.

No emails or communication from support. Scam website. Do not join. If u win you will not get your money.

Daily stress and anxiety because I have no idea how long this will go on for.

Join bet365 or paddy power who's customer service is top notch compared to this clown outfit.

6 more weeks and I can report this scam website to the gambling commission and IBAS.

DO NOT JOIN

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Verification scam

I have recently won a big amount on the website and suddenly 32red decided they wanted to go through extra verification on my account - I have now been waiting 2 weeks for the verification to be complete till today it has not been the money I have withdrawn is on hold prior to this I have withdrawn money with no issues and the support team is completely robotic no help and have actually been extremely rude this company feels like a scam avoid it

1 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst betting site ever

Worst betting site ever. Won £18 on free spins when joining then managed to win £765 of the £18. Never paid out and made excuses to why that were unacceptable. Do not use.

8 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Forget this site

Forget this site say payouts better than most site jokers opened acount played through fair few bob won absolutely nothing. So didn't even have chance to see if withdraw worked never will as that's me done back to my original fair pay sites 😅

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

My account has been restricted for verification from the 23rd of February with £1,815 in it and I'm still waiting to gain access. Sent all documents they requested and mostly everything was verified but they rejected my payslip which was on the top of the list for proof of source of funds, only to received an email 2 weeks ago requesting 3 months of payslips which could've been mentioned as a requirement from the beginning.

I would avoid this company if I were you, no wonder their rating is so low.

9 avril 2026
Avis spontané
Logo de 32Red Casino

Réponse : 32Red Casino

Dear Richie,

Thank you for taking the time to share your feedback. We’re really sorry to hear about the delay and the frustration this verification process has caused, especially with funds currently restricted on your account. We understand how stressful this must feel.

The verification of account is an ongoing process, please refer to term 6 Read our terms and conditions (https://www.32red.com/terms-and-conditions#section-6)

6.1 We are required to undertake certain checks to comply with our legal and regulatory obligations – for example to verify Your age, identity, address, location, financial circumstances, and the source of the funds You deposit and use – and we may also undertake other credit, fraud prevention and verification checks (together “Verification Checks”). We may ask You to provide various pieces of information and supporting documentation to enable us to carry out these Verification Checks, for example a copy of Your passport, driving licence, birth certificate, financial statements, documents to support the expenditure on Your Account, proof of address and/or any other documents / evidence that we may reasonably require.

We appreciate your patience and regret that your experience hasn’t met expectations.

If you have any questions please contact our LiveChat (https://www.32red.com/help/product/148/category/1521)

Kind regards,
32Red Team

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