Obviously winning £9000 yes winning was to much for them. I withdrew majority of my winnings. But £600 has been held by them after they froze my account 3 months I've been going through a verifi... Voir plus
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You wont win and wont get back list time losing ive played and never past cpl pound minor wins but always mini if lucky so if exceed past £1 to £5 wins u be lucky wont happen honestly more chance to w... Voir plus
Just received an amazing free spins offer if I stake and play through £500 in fours days from these lovely folks. I'll receive fifty, yes fifty free spins at 10p a go on a certain slot. This is sub... Voir plus
Absolutely brilliant experience , really does make gambling fun, always updating games and even allow you demo play on games so you can try it before playing all time favourite game!! Fast and easy wi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Online Casino 32Red - The UK's favourite Online Casino! We are a multiple award-winning online casino that gives you all the thrills you could possibly want from gaming online. THE BEST ONLINE GAMES: Choose from 3000 online games such as online video poker and slots, or card games. THE BEST CHANCE TO WIN: If you’re not sure how to play you can find some answers in our Help Centre (https://kindredgroup.custhelp.com/app/home/site/32red_uk) SUPER-FAST PAYOUT: Our amazing team aim to process your payments as quickly and efficiently as possible. TOTAL CONFIDENCE: We have the licences and certificates we need to make sure that we can create the best environment for you to play (and to keep you safe too!). But you don’t have to take our word for it, have a look at our credentials to find out more: https://www.32red.com/about-us/our-credentials
Coordonnées de contact
32Red Ltd, World TradeCenter , GX11 1AA, Gibraltar , Gibraltar
- https://www.32red.com/help
- www.32red.com
Information importante
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 17 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Hardly ever leave disappointed and am…
Hardly ever leave disappointed and am not on about winning consistently because that is impossible am on about I get a lot of play for my money which is the main thing and I have had a good few wins on slots top site 100 recommend
Absolutley unjustified closure of acc
Absolutley unjustified closure of account. After uploading bank details and making a transaction. Played games for about an hour topped up account setting my own restriction of £30 a day. And after that have been blocked from even deativating my own account to stop fraudulent 3rd party intevention . They wouldn't even allow that so I now have an account I have been blocked from. But has my personal details and refusing to let me delete account. This leaves my feeling very insecure about my bank acc number sort code and full card details. There explanation I didn't have good credit. I feel violated that they can make this choice against me and there is no appeal option. Was also advised if any funds on the account they will block me from withdrawing. This is a very unproffessional procedure that I find Offensive and alarming. To a point they have made me fell unsafe to a point I need to cancel my cards to prevent them from taking money from my account. When asked for licence number to report! coversation was end. I WOULD NOT TRUST THIS COMPANT REQUEST YOU CARD SECURITY NUMBER FOR TRANSACTIONS. DO NOT TRUST THIS RED32 GAMBLING SITE MAY SEEM LEGIT BUT INFACT THEY ARE THIEVES OF INFOMATION I HOPE THIS HELPS SOMEONE. A DISCUSTING COMPANY. AT LEAST I FOUND OUT BEFORE THEY COULD SCAM ME. MR K MILTON HAMPSHIRE UK.
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100% superb
I recommend 32Red because I've never…
I recommend 32Red because I've never been let down by it.
Dreadful company
Dreadful company. No email to contact, online chat useless.
Randomly blocked my account after a huge win, obviously penalising me to continue playing!
Now they want me to verify myself again, after already completing this.
Been blocked for 12 days and still under review! Can’t withdraw winnings!
Do not use!
Thieves
Thieves, such as con site, I deposited funds, they then asked for 3months bank statements, they then wanted to know, what transactions were what from my dad and my wife!
When I didn’t want to give my personal information they have kept my money and froze the account!!
Do not use this site!!
The thing is the £400 in the account had been deposited, not winnings, absolute joke, surely this can’t be allowed??
Easy to use and log in wide choice of…
Easy to use and log in wide choice of games
Processing documents
Processing documents , - weeks - what a loads of mallaky
Great experience fast withdrawals and…
Great experience fast withdrawals and deposits highly recommended 32 red ☺️☺️
32Red can try and filter out their…
32Red can try and filter out their review rating all they want with purchasing fake reviews or incentivising people that have not fully experienced dealings with them.
7 weeks now my money has been held.
I have sent my P60, bank statements, savings statements, Tax returns, pictures of my bank card you name it.
All failed for one reason or another, and each time takes an additional 3 weeks+ to review it again🤣
Honestly I am signed up to other casinos and I provided half of what has been sent to 32Red and guess what... all had no problem with the documents.
Im 1 week away from reporting them to the gambling commission, and other third parties that handle and deal with unfair casinos.
And I will also be presenting them with all of these honest reviews about what is actually happening behind the scenes.
Not to mention ill provide all the evidence of documentation that has been sent to them, and a mass of emails from other casinos accepting the same documentation 32Red are declining and then taking 3+ weeks to review, whereas other casinos take less than 1 day!
And the funny thing is they are much bigger and busier than 32Red are!
32Red has messed me around again and again. Funny that I was able to deposit a huge amount of money before any checks were done which im sure the gambling commission will be interested to see.
Then the 1 time I try to withdraw a much smaller balance that I merely deposited and didnt even gamble with, I was blocked from doing so instantly!
You want to mess me around, and drag your feet, and purposely take as long as your able too legally to give customers back their funds, ill be making effort to ensure your held accountable for the way you are running your business.
And im not joking. You have given me enough run arounds, and fake robotic answers and held my money for way to long. Its unfair business practice, and it deserves to be looked at in a legal and professional light, as well as others claims here and elsewhere.
We will see who gets held accountable, just like you have been in the past for doing the same thing!
32Red. AVOID THEM
Over 30 days to verify and still in progress...
Over 30 days and verification is still in progress?
I have chased numerous times, all the other online companies take 24 hours max to verify, these clowns just state they are very busy.....
Not true, they are useless, untrained and dodgy.
Reported to the gambling commission.
Do not sign up, not only will they withhold your money but you will waste hours and hours on live chat getting nowhere.
Hi all,
Hi all,
I am very disappointed I have been waiting 6 weeks for verification nobody can tell me anything it’s very unprofessional I have provided everything they need to know and want it sorted now!.
32Red Scam
32Red Scam
An update on the below: it has now been 127 days since my account was blocked, and there has still been no resolution. Absolutely disgusting service.
An update since my last review, when I had been blocked for 55 days: they asked me to resubmit my payslips and provide up-to-date payslips, as they had taken so long to process the original submission, the pay slips I originally sent over were out of date.
Since then, I have had no updates whatsoever since the start of July. This is completely unacceptable. 127 days without access to my account or any resolution is an absolute disgrace.
———————————————————
I don’t even know where to start—this company is absolutely awful, and my experience with them has been horrendous.
On 22nd April, I decided to create an account and deposited £100. I’ve never really had much luck with gambling until that night, when I turned £100 into £4,000. I withdrew £3,500, which successfully reached my bank account. However, I left £500 in my account to continue playing.
While I was mid-way through a Blackjack hand, I received a notification saying my account had been frozen due to requiring additional verification. At first, I was fine with this.
I reached out to the customer support team via live chat, but they were useless. They kept telling me that I would receive an email when further verification was needed. At this point, both deposits and withdrawals were blocked—and they still are.
I continued contacting live chat support, but they kept repeating the same response: to wait for the email. After 15 days, I finally received an email requesting the following documents:
Photo ID
Proof of address
Three months of payslips
Three months of bank statements
I submitted all of these documents and waited to hear back. A week later, I spoke to someone again who apologised for the delay and said my case had been moved to the top of the priority list. However, it has now been another three weeks, and my documents are still “being verified.” It is unbelievable that it takes this long to verify documents.
My account has now been blocked for 36 days with no progress, and honestly, it feels like they are not going to resolve it.
Please stay away from this company. As soon as you start winning, they freeze your account and take months to complete verification—even though I had already done verification before my account was set up.
I would give them 0 stars if that were an option
Honestly one of the worst Casinos out there. Jokers
Shame 1 Stars the lowest rating really as this Casino 32red really are a con of a company. The amount of money they will just take take take is honestly ridiculous. Most of us understand bad luck and gambling in general but its clear to see across other casinos you feel a fair balance. With 32red its absolutely non at all, loss after loss after loss after loss. Massively unfair on players really and ill be looking to close my account soon because its been nothing but a joke.
Massively down yet youre blind lucky to hit bonuses at all on slots, it will literally wipe you dry quickly. Games play themselves out of bonuses etc when you have a loss in net deposit u at least expect some form of fairness. Play many, many a casino but these Jokers honestly want shutting down in reality. Whoever has rated this 3 stars im gathering are bots for 32red themselves. Jokers absolute jokers
Please avoid at all costs
Please avoid at all costs, this is from a seasoned gambler who is used to losing money……… 32 red might as well put a gun to your head. Robbing company. Honestly don’t join this site you might as well throw money down the drain
Easy to log in find games and play.
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