I received an email from Amy Marotto about original documents that will be returned to me. She responded quickly and is sending them using FedEx. Our family is grateful for all of our life insurance... Voir plus
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Lisez les avis des autres
I have been a member of Armed Forces Mutual for over 68 years. I first joined when it was then known as Army Mutual Aid and I took out a Life Insurance policy for $6000; it has now jrown to many times... Voir plus
Review of my filed documents was quick and thorough. It gives me a peace of mind knowing that AFM will have a knowledgeable staffer available to guide my wife through the maze of VA and Army bureaucra... Voir plus
The professionalism of the entire Staff is outstanding! They are totally trustworthy and honest, two elements which I believe in tremendously. The Staff has many experts and doesn’t hesitate to refer... Voir plus
À propos de l'entreprise
- Société financière non banquière
- Association des forces armées
- Compagnie d'assurance vie
- Compagnie d'assurance vie temporaire
- Planificateur financier
- Prêteur hypothécaire
Écrit par l'entreprise
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Protecting Those Who Serve Since 1879
Écrit par l'entreprise
- Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Coordonnées de contact
102 Sheridan Ave, 22211, Fort Myer, Etats-Unis
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,8
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Ms Penry responded right away
Ms Penry responded right away, as she did previously with me a few months ago. I could tell the enthusiasm and willingness to help was there and truly sincere. My thanks to her!
2 mars 2026
Avis spontané
Great Experience with AFM!
I had a very positive experience with Armed Forces Mutual today. I called to do a change to my policy, which by all standards would have been considered last minute. The representative who assisted me, Ms. Bonina, was excellent. She had a great attitude, was polite and super helpful. She did not care about the last-minute nature of my call, she was about helping. With the day that I have had, it was very much appreciated! Thank you Ms. Bonina and thank you AFM!
27 février 2026
Avis spontané
Very helpful in assisting me in correcting an error…
I need assistance in correcting an error on my account, that I made. AAFMAA customer service was extremely helpful in helping me.
18 février 2026
Avis spontané
Excellent service and support!
16 janvier 2026
Excellent service at every juncture
Excellent service at every juncture. Great caring people.
10 février 2026
Avis spontané
Flexible Plans & Solid Support!
Excellent experience becoming a member of AAFMAA. I purchased life insurance products, and the process was super-smooth and simple.
Excellent customer service so far, with support for Veterans living overseas! I would highly recommend becoming a member.
8 janvier 2026
AFM Should be on speed dial!
AFM is a great organization with a deeply meetingful mission. Amy Marotto was most helpful in updating the information I've kept on file as well as crafting a way ahead to prepare our affairs and ensure our family is well prepared when the time comes. This is an important brick to remove from our ruck sack; piece of mind!
6 février 2026
Avis spontané
Fantastic service
The entire staff has been nothing but professional and very prompt in assisting us.
5 février 2026
Avis spontané
Replacement Form Provided in Under Two Hours!
I sent a request for a replacement tax form at 10:30 this morning, and Amy Morotto emailed it to me at 11:59. It would be hard to provide better customer service than that!
2 février 2026
Avis spontané
Got an answer and resolution to my…
Got an answer and resolution to my issue in hours. Great Service.
28 janvier 2026
Avis spontané
Commendation of Amy Marotto
I have been a member of AAFMAA/AFM since the early 1960s and I have been very pleased with all of my personnel contacts over the years but Ms. Marotto takes the cake. She has answered all my questions promptly and gone beyond that has sent literature that answers many questions before I ask them. I don't know how long she has been working there but she is certainly an outstanding credit to Armed Forces Mutual
22 septembre 2025
Avis spontané
Your company was open and transparent…
Your company was open and transparent about the process for veteran's and active duty military to get life insurance.
27 décembre 2025
Fast and informative response
Fast and informative response from Amy. She also included a checklist for my estate planning.
20 janvier 2026
Avis spontané
Staff are knowledgeable in their career…
Staff are knowledgeable in their career field. Through and attentive in processing and finalizing the process. Keeping clients up to date with the process, all while showing compassion.
11 décembre 2025
Take too long to respond.
30 octobre 2025
Réponse de Armed Forces Mutual
Thank you for sharing your experience with us. We understand you contacted us for assistance in resetting your password. Unfortunately, for security reasons, we are not able to reset your password for you directly, however if you call our Member Benefits team at 703-707-1182, we can help walk you through the step-by-step password reset process on the Member Center.
Alternatively, you can do this yourself by simply visiting the Member Center at https://connect.aafmaa.com/ and clicking on the ‘Reset your password’ link right above the login button. You will be asked the security questions you set up when you registered your account and if you need any assistance in answering those challenge questions, you can call Member Benefits for assistance with those as well. Be sure that you are in front of your computer or device when you call. As always, thank you for your service and continued membership.
-Armed Forces Mutual
She was amazing and very personal.
12 novembre 2025
Avis spontané
Whole Life Insurance Purchase
Everyone I spoke with was pleasant and extremely helpful. They all certainly made me feel that I had chosen the right company for my insurance needs.
14 novembre 2025
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