I received an email from Amy Marotto about original documents that will be returned to me. She responded quickly and is sending them using FedEx. Our family is grateful for all of our life insurance... Voir plus
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Lisez les avis des autres
I have been a member of Armed Forces Mutual for over 68 years. I first joined when it was then known as Army Mutual Aid and I took out a Life Insurance policy for $6000; it has now jrown to many times... Voir plus
Review of my filed documents was quick and thorough. It gives me a peace of mind knowing that AFM will have a knowledgeable staffer available to guide my wife through the maze of VA and Army bureaucra... Voir plus
The professionalism of the entire Staff is outstanding! They are totally trustworthy and honest, two elements which I believe in tremendously. The Staff has many experts and doesn’t hesitate to refer... Voir plus
À propos de l'entreprise
- Société financière non banquière
- Association des forces armées
- Compagnie d'assurance vie
- Compagnie d'assurance vie temporaire
- Planificateur financier
- Prêteur hypothécaire
Écrit par l'entreprise
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Protecting Those Who Serve Since 1879
Écrit par l'entreprise
- Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Coordonnées de contact
102 Sheridan Ave, 22211, Fort Myer, Etats-Unis
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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They helped me in the best way possible
13 novembre 2025
Lesley Sulam is an outstanding agent
Lesley Sulam is an outstanding agent. I would recommend her for a promotion and a pay raise. She responded to my needs expeditiously, and without hesitation, top quality service. Very professional and polite, I was feeling pretty down on that day it good to hear a friendly voice assisting me. Thank you Lesley!
10 décembre 2025
Avis spontané
Richard Proctor is our family's…
Richard Proctor is our family's Relationship Manager, and we couldn't be more pleased. As a 77 year old retired military officer and family who served for over 26 years, we find that a straight forward, no nonsense approach to our relationship with AAFMAA works best for us. Richard provides accurate and timely information and has been consistent with his discussions and our options. We have both investments and insurance with AAFMAA and Richard is equally knowledgeable about both products, but never guesses. If he needs to research my questions, he does so quickly and accurately. Bottom line is that we are extremely please with Richard Proctor, and sure hope he is recognized for his outstanding performance.
10 décembre 2025
Avis spontané
They made purchasing affordable and…
They made purchasing affordable and easy onboarding.
7 octobre 2025
AFM is a service members friend
AFM is a service members friend. I have been with them since early 1990’s. They have helped me and provided excellent assistance throughout and after my career.
8 novembre 2025
Excellent Experience
The representative assisting us was very helpful, and her attention to detail and the extent she went to ensure our account was accurate and up to date was stellar.
3 octobre 2025
Excellent term insurance plans
Great customer service and an affordable term insurance plan!
2 octobre 2025
No customer service …
I’ve responded to emails sent specifically to me about my account with questions and no one has ever replied. I’ve been a customer since 1998 but it’s gone downhill. I also send inquiries online from my logged in account and get responded to as “dear member or customer” instead of my.
30 septembre 2025
Réponse de Armed Forces Mutual
Hello Mr. Lysaght,
Thank you for sharing your feedback. We are very sorry to hear about your experience and we want to help. This is not the level of service we want any Member to have.
We have tried reaching out but have not been able to connect. When you are available, please contact our Member Services Team at 800-522-5221 so we can look into your account questions and get this resolved for you.
We appreciate your long-time Membership and are here to assist however we can.
Super easy to work with and very…
Super easy to work with and very customer oriented. They worked hard and took the time needed to answer all my questions. Also, their pricing is the best I found by far. Thank you Armed Forces Mutual!
23 septembre 2025
Amy has been great
Amy has been great, she has followed up on my request for help and answered all my questions. She has gone above "great customer service."
20 novembre 2025
Avis spontané
I just spoke with Carl Vickers and he…
I just spoke with Carl Vickers and he is an outstanding representative of ARMED FORCES MUTUAL! He was very knowledgeable not only of AFM, but also of my individual requirements and concerns; and HE CARED! He is an outstanding representative of your company and has resto my faith in you all.
Thomas V. Mulrine
19 novembre 2025
Avis spontané
Can not use… there must be a secure and safe way to access. This doesn’t not work.
Can not use…
17 novembre 2025
Avis spontané
Happy Successful Client 🙌
Knowledge, patience, competitive, successful, diligent, enthusiastic, worked with me until we succeeded in getting a new 10 year $200,000 term policy approved. Made he happy!Thanks for all the team coordination to accomplish this task!
18 septembre 2025
Megan was extremely helpful
Megan was extremely helpful! She gave us great education on what should be uploaded to our digital vault and why, and how this can help our children one day upon our passing. I'm grateful for Armed Forces Mutual!
30 octobre 2025
Avis spontané
The speed of response is Amazing!
The speed of response is Amazing!. Email responses I received from Megan Penry were timely and comprehensive in resolving my issues. She promptly got my sons Birth Certificate sent FEDEX and responded to three other issues we had. My initial impression of this employee is that she is professional, prompt and a pleasure to deal with. Please pass along these remarks at an appropriate ceremony of gathered employees.
Thanks
Patrick D. Zimlich
Col (Ret) U.S. Army
23 octobre 2025
Avis spontané
😀SATISFIED CUSTOMER😀
Customer service was outstanding as usual very satisfied with this absolutely magnificent company! No matter the reason why I call no matter who I speak to they are always willing and able to assist me with any questions I may have about my insurance policy AAFMA🇺🇲
10 juin 2025
Réponse de Armed Forces Mutual
Thank you for your feedback. We’ve been in touch directly and appreciate the opportunity to continue working with you.
I have been with AAFMAA for 60+ years
I have been associated with AAFMAA for more than 60 years now. From the day I was commissioned as a second Lieutenant in 1963 and learned about the services available, I have been enormously pleased with everything they have done for me. From the storage of my valuable family documents to questions that I have asked from time to time, they have always been there for me. I would recommend that anybody eligible for membership would do so immediately! Retired U.S. Army LTC
7 octobre 2025
Avis spontané
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