My BDM at Accord is fantastic Emma Brown. I imagine all the BDMs are but there is something about Emma that makes Accord that bit better. Underwriting great, communication great.
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Lisez les avis des autres
The worst offset mortgage - don't do it You can't see the benefit online and you either have to ring and ask the team to manually add up all of the interest you have benefitted from. Or you need to l... Voir plus
Simon is a fantastic BDM, there was a hiccup near completion and he took ownership and sorted everything with no fuss. You are very lucky to have him. I also like that your underwriters are contacta... Voir plus
L'entreprise a répondu
It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.
Coordonnées de contact
Yorkshire House, Yorkshire Drive, BD5 8LJ, Bradford, Royaume-Uni
- www.accordmortgages.com
4,2
Bien
1 k avis
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The only drawback was the mortgage case…
The only drawback was the mortgage case was a port and top up case and it was done manually and paper based.
10 février 2026
Réponse de Accord Mortgages
We appreciate your feedback. We acknowledge the manual, paper-based process for your port and top-up mortgage case isn't ideal and are looking to improve this process. Thank you for taking the time to leave a review.
Common Sense Underwriting
Flexible criteria, common sense underwriting, really helpful staff and BDM
10 février 2026
Réponse de Accord Mortgages
We're happy to hear that our flexible criteria, underwriting, and helpful staff met your needs. Thank you for your positive feedback!
Common sense underwriting
Common sense underwriting which is not too common with other lenders!!
10 février 2026
Réponse de Accord Mortgages
We're happy to hear that our common-sense underwriting stood out! Thank you for sharing your positive experience with our services.
Réponse de Accord Mortgages
Thank you for taking the time to leave us a review. We are please you found us easy and professional to work with.
Fantastic service from start to finish
Fantastic service from start to finish. The whole process was explained clearly, communication was excellent, and everything was handled quickly and professionally. Made what can be a stressful experience feel smooth and straightforward. Highly recommend!
Also a big mention to my mortgage adviser Ryan he was class
1 novembre 2025
Avis spontané
Réponse de Accord Mortgages
We're happy to hear that you found our service fantastic from beginning to end. We aim to provide clear communication and a smooth, professional experience. We appreciate your recommendation and are glad the adviser was class.
Financial Adviser comments
Great service, Whenever i need something Accord was there for me to help.
3 février 2026
Réponse de Accord Mortgages
We're glad you found our service helpful and that we were there to support you. Thank you for your positive feedback; we appreciate it!
I am impressed with how friendly and helpful their staff are.
When my broker suggested Accord, I was initially concerned, but I am now very happy. I have had to call them several times due to my personal circumstances, and every time they have been extremely friendly and helpful.
6 février 2026
Avis spontané
Réponse de Accord Mortgages
We appreciate you sharing your experience! We're happy to hear that our team has been helpful and supportive during your calls, especially given your circumstances. Thank you for your positive feedback.
Great service from Accord when other…
Great service from Accord when other high street lender declined the case.
3 février 2026
Réponse de Accord Mortgages
We're happy to hear that we could assist you when other lenders declined your case. Thank you for your positive feedback and kind words.
Smooth process that even when an issue…
Smooth process that even when an issue cropped up was dealt with efficiently
3 février 2026
Réponse de Accord Mortgages
We're happy to hear that the process was smooth and issues were dealt with efficiently. Thank you for your positive feedback!
Can speak to the underwriting team and…
Can speak to the underwriting team and they just get my clients
3 février 2026
Réponse de Accord Mortgages
We're glad our underwriting team understands your clients' needs. Thank you for your positive feedback; it means a lot to us!
Great lender with a very useful range…
Great lender with a very useful range of products
27 janvier 2026
Réponse de Accord Mortgages
We're glad you found our products useful and appreciate your positive feedback. Thank you for sharing your experience with us.
Excellent Service
A very reliable lender, good communication, sensible underwriters, assisted by a fantastic BDM who does everything possible to help, always returns calls and goes the extra mile.
27 janvier 2026
Réponse de Accord Mortgages
We're happy to hear that you had a reliable lending experience! It's great to know our communication and underwriters were sensible, and our BDM went the extra mile. Thanks for your feedback.
Thank you very much for making our dream come true.
We would like to thank Accord Mortgages for their excellent service.
Despite the Christmas holiday period, the mortgage process was completed very efficiently, and we received our mortgage offer in less than three weeks.
The whole experience was smooth and professional. We highly recommend Accord Mortgages to anyone looking for reliable and fast mortgage support.
12 janvier 2026
Avis spontané
Réponse de Accord Mortgages
We're happy to hear that your mortgage process was completed efficiently, even during the Christmas holiday period. We appreciate your kind words and are glad you had a smooth, professional experience. Thank you for recommending our services!
Good consistent service
I have found Accord to be very good to deal with, as I have been able to talk to the decision makers with a complex case. Where there were hurdles they asked the question to help overcome the challenges rather than putting obstacles in the way.
I have found this to be the same every time I have dealt with them.
9 septembre 2025
Réponse de Accord Mortgages
We appreciate your positive feedback and are so glad you've consistently had such a great experience. It's wonderful to know that our team's approach to resolving complex issues has been helpful to you.
Worst experience I’ve ever had
Worst experience I’ve ever had. Me and my partner are first time buyers and we had the worst experience with accord mortgages. We had put in our full application through our broker who had chased them up every week for us for an update to only be told they are requesting more documents. Every week a new document was being requested which we provided within the hour, then after 10 long weeks it had suddenly been pulled for audit and they refused us after 11.5 weeks which has caused us to loose out on the property we had wanted. Don’t use this lender they are a waste of time and their underwriting team clearly doesn’t know what they are doing.
19 janvier 2026
Avis spontané
Réponse de Accord Mortgages
We are very sorry this was your experience. I have sent you a private request for further information so I can investigate this further for you. Thank you.
Always a great experience with Accord
Always a great experience with Accord. The application is easy and you know they will always work with you to get a case over the line.
13 janvier 2026
Réponse de Accord Mortgages
We're happy to hear that the application process was easy and that we could help you with your case. Thank you for sharing your positive experience with us!
I thought it was amazing and will look…
I thought it was amazing and will look to place more clients with Accord. Between the BDM talking through a new enquiry to speaking with the underwriter and getting the mortgage offer in good time.
Thank you to everyone involved. You're doing a great job!
13 janvier 2026
Réponse de Accord Mortgages
We're happy to hear that you had such a positive experience and that our team provided excellent support throughout the process. Thank you for your kind words and for considering us for future clients.
Great response with underwriting
They took the time to review the case and underwrite in a helpful way
26 août 2025
Réponse de Accord Mortgages
We appreciate you sharing your positive experience! We're happy our team could assist you with your case in a helpful and thorough way.
Réponse de Accord Mortgages
We're glad you found it easy to work with us! Thanks for your feedback; we appreciate it.
There was a good communication with the…
There was a good communication with the underwriter what made the process very smooth.
23 décembre 2025
Réponse de Accord Mortgages
We're happy to hear that the underwriter's communication made the process smooth. Thank you for your positive feedback; we appreciate it.
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