Advance Financial Avis 14 028

Scott was great, good service. Thank you.

Excellent customer service and quick and easy access to get approved

Like many others, I found myself in a difficult position due to a medical issue with my husband that impacted our income. I had to borrow money just to keep food on the table and a roof over our heads. I truly believed this would be a short-term solution and that I would be able to pay off the small loan quickly. Unfortunately, that wasn’t the case.
The more you pay, the more the balance seems to grow. It quickly becomes overwhelming, and you’re forced into impossible choices—like deciding between buying groceries or making a payment. If you fall behind, the fees continue to pile up, making it even harder to catch up. Instead of working with you, the company refuses to offer a realistic payment plan or any kind of reasonable settlement. Eventually, it escalates to legal action, which only adds more stress to an already difficult situation.
I fully take responsibility for the money I borrowed and want to repay what I owe. However, I believe repayment should be fair and manageable—without excessive fees that trap people in a cycle they can’t escape. It’s disheartening to see a company operate this way, especially toward people who are already struggling. I honestly don’t know how the owners of this company sleep at night knowing the impact this has on people’s lives.
It makes me think of Proverbs 22:7: “The rich rule over the poor, and the borrower is slave to the lender.” That verse really reflects how this experience feels—like being stuck in a system that’s designed to keep you down rather than help you recover.
I just hope others think carefully before getting involved, and that companies like this begin to show more compassion and fairness toward those in need.

Patient and understanding of my needs

Great customer service , and really helped

They didn’t judge me on my credit they trust me, wholeheartedly with my income that’s deposited every month. It was a little difficult in the beginning and confusing, but overall, I’m satisfied.

I didn't receive the amount I thought I was getting.

The worst loan I've ever taken out—the interest rate is extremely high. I do not recommend it.

Third time trying to change bank information and second time having to call get the information changed. Because there useless employees didn’t tell me I needed to change my debit card when I was changing my bank information. As well as not being able to change bank information online had to call and jump through hoops just ti update. I will never used this god awful company again.

Best service. Knowledgeable staff,

We pretty much got hit with this shit and jon kho es needs to same Conny watch

The experience was horrible and the agents are rude and misleading.

I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professional. You need to clone her…she was helpful and resolved my concerns.

Well the second person I talked

Friendly and helpful customer service reps.

These guys really helped me out. It was fast. I was there all of twenty minutes. Definitely recommend if you need quick cash. Went off my income not my credit.

Every one I spoke with was so polite and professional

The process was super easy to follow and you receive your money if not the same day , you will get it the next day !

They were a big help to get me logged in. I was a little disappointed in the amount I qualified for. But it's ok. Hopefully they will raise it as I pay them

Was very helpful