Mr Rob was very helpful! Quick and easy process! Took his time to get me more money than needed! He was very patient and helpful on the phone even tho we couldn’t get approved through the phone due to... Voir plus
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Lisez les avis des autres
Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Ser... Voir plus
I don’t call into customer service often but when I do I expect to be assisted at an exemplary level. With that, yesterday I spoke to Shanda (Tennessee) and she was very patient, helpful and professio... Voir plus
Dealing with this company its such a waste of time with the high interest rate.Having to secure my loan from Infrared Loans was the best decision have made
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À propos de l'entreprise
À propos de Advance Financial
Écrit par l'entreprise
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Coordonnées de contact
100 Oceanside Drive, 37204, Nashville, Etats-Unis
- 615-341-5900
- AFReviews@af247.com
- www.af247.com
4,3
Excellent
14 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Nikita was very helpful and walked me…
Nikita was very helpful and walked me through everything step by step thank you all so much !
13 avril 2026
I couldn't use my debit card because it…
I couldn't use my debit card because it was not associated with my bank it was from a different bank
11 avril 2026
Great experience had a answer for me…
Great experience had a answer for me very quickly
13 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Please do not borrow from them unless…
Please do not borrow from them unless you’ll have the full amount to pay back right away. You will get stuck making ungodly amounts back and it doesn’t barely touch the amount you borrowed.
13 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Kyle. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Nice to get the money but shit the fees…
Nice to get the money but shit the fees the the payment sucks I finally paid them off after 800 something a month $25/$30 was going towards payment rest was fees and interest PEOPLE DONT DO IT YOULL BE IN DEBT FOREVER AND STRESSED
11 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Jeff. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Muy buena atencion de parte de kymberli…
Muy buena atencion de parte de kymberli muy amable de su parte y su atencion
11 avril 2026
It's great already was helpful
11 avril 2026
They are terrible do not go with the…
They are terrible do not go with the company they take money out of your account without your authorization. Even after being told to they still do it. TERRIBLE I DON’T RECOMMEND ANYONE TO GET ANYTHING FOR THEM.
11 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Sajada. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Disappointed
Thought I was getting a loan as I went through the process I was waiting for each next step to tell me what my payments was and then all of a sudden it was complete and I find out it's a line of credit. Im 50 years old and have been doing loans for years and this was not transparent and I feel tricked. I appreciate the 1200 line of credit but doubt I will use it because the interest rate and how it works sounds like something Donald Trump would come up with. Have a great day.
11 avril 2026
Réponse de Advance Financial
Hi Michael. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Horrible experinece
Horrible experinece. They con the hell out of you. Steer clear.
10 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Melissa. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Everyone I spoke with on the phone…
Everyone I spoke with on the phone today were incredibly nice and extremely helpful. They would ask, how is your day? I love that. I was also impressed with how quick the process was.
Thank you so much.
👍👍👍👍👍
10 avril 2026
Service was great ..but slooooow…
Service was great ..but slooooow computers...y'all not getting good reception,Spectrum could solve this ..l
10 avril 2026
Incredible Service
Incredible Service, easy to apply and thanks to these fine folks , my Christmas and Birthday Gifts are Done with money to spare to catch up bills and still have some in reserve! Excellent Customer Service and Friendly People too !
10 avril 2026
Very easy and fast thank you so much
10 avril 2026
Nobody ever available late in evening
Nobody ever available late in evening, the ads say 24-7 until you need to speak with someone, then nobody is available to answer phones & help customers , everytime I try to contact someone at advance financial 24-7 , nobody answers calls but yall will pull money out of my bank account in a split second & many times put my bank account deep in negative even after I ask yall not to pull it on that day , ive been evicted from my home because of yall pulling money & putting me in negative causing my rent checks to bounce
9 avril 2026
Avis spontané
Réponse de Advance Financial
Hi Anthony. Sorry to hear about your experience. I'd like to have someone reach out to you, but I don't have enough information. If you'd like to discuss this further, please send your full name and phone number to reviews@af247.com. Thank you for your feedback.
Amazing experience
Amazing experience! I even called the hotline because the process was so seamless I believed it was a scam. Great customer service!!!
9 avril 2026
Excellent service experience
The customer service experience and how prompt was the response to my needs. Thank you
9 avril 2026
Because they were so polite and really…
Because they were so polite and really asked how I was doing and they just seemed genuine and not like make a decision on you by how you talk or act you know they just really cared and it was just a very good good conversation and they had a very good adequate in communicating
9 avril 2026
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