I've purchased from Aimtools on several occasions and the tools have all been good quality and good value. This purchase was the Katsu Solder Station. This has features that you would usually find on... Voir plus
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Purchased an hydraulic car Jack. 3 tonne. Seemed to work fine. DIY use. Perhaps 20-30 uses before the jack wouldn’t work on lifting any weight. Contacted ‘support’ line. Eventually offered either repl... Voir plus
L'entreprise a répondu
Purchased two dirty water submersible pumps, arrived in custom bullet proof carton, full instructions in English and each a seriously well built 25kg piece of kit. Cannot fault the quality. Aimtool... Voir plus
L'entreprise a répondu
I've purchased a few tools from aim tools on ebay over the last few years, always great service and the tools are very good value, I've just started buying directly from aim tools themselves and it's... Voir plus
À propos de l'entreprise
- Quincaillerie
- Grossiste en appareils électriques
- Fournisseur de composants électroniques
- Magasin de luminaires
- Fournisseur d'outils pneumatiques
- Grossiste en outils
Écrit par l'entreprise
Welcome to Aim Tools, a UK based supplier of domestic, commercial and industrial power and hand tools, as well as electrical products, lights and accessories. We cover orders both wholesale and retail, in the UK and abroad; including Europe, America, Australia, Far East and Middle East with over 20 years experience in the industry and pride ourselves on our customer service and quality of products.
Coordonnées de contact
112-114 Dephna House, NW10 6QH, London, Royaume-Uni
- support@aimtools.co.uk
- www.aimtools.co.uk
4,3
Excellent
366 avis
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer care
Purchased a Katsu part, AIM being the Katsu agent in the UK.
Initially there was an error and the wrong item was sent, not only did AIM correct the error quickly but they also asked me to keep the tool they had sent in error as a goodwill gesture.
This is how customer service is done, people get things wrong from time to time, it's how you put it right that matters and these guys know how to do that.
The site is now in my favourites bookmark for future use.
25 avril 2025
Réponse : Aimtools
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Réponse : Aimtools
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No response to email.
No response to email.
Usually order 10 tonne bottle jacks but only one in stock. Ordered the one which came quickly....great. However, amiled to ask if they were getting some more in soon and not had a response.
2 avril 2025
Réponse : Aimtools
Thanks for sharing your rating and review!
Apologies for not receiving a response, we always aim to reply within 24 hours, please can you email us at support@aimtools.co.uk to be able to help you further and let you know about stock.
The process of making a purchase
The process of making a purchase was efficient and quick. Once the purchase had been completed the merchandise arrived on time and it was in sound condition. Overall, it has been a satisfying experience
29 mars 2025
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Purchased an hydraulic car Jack
Purchased an hydraulic car Jack. 3 tonne. Seemed to work fine. DIY use. Perhaps 20-30 uses before the jack wouldn’t work on lifting any weight. Contacted ‘support’ line. Eventually offered either replacement ‘seals’ to fix myself or a discounted new item.. and they are clueless keyboard warriors. Emails now not answered. Reasonable price means the quality is sh*t
19 juillet 2024
Avis spontané
Réponse : Aimtools
Thanks for sharing your rating and review!
Apologies for any inconvenience, if there are any issues please email us at support@aimtools.co.uk and you will receive a reply within 24 hours and we will get it sorted. Thank you.
Happy with my order.
Ordered a plunge attachment for my Katsu router. It arrived very quickly and I am happy with the quality of the plunge base.
27 février 2025
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product was sent promptly
product was sent promptly, FedEx driver went above & beyond to be helpful
24 février 2025
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Réponse : Aimtools
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This company did all they could to…
This company did all they could to deliver what I had ordered ahead of time. Very happy with the way they helped me
7 janvier 2025
Réponse : Aimtools
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I'm very happy with my vice
I'm very happy with my vice. Amazing bit of kit. Great price with be buying more things if you in the very near future indeed. Great service no complaints at all. Wish more companies where like you
9 janvier 2025
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Terrible customer service
Poor delivery !!!!!
No phone no when things go wrong !!!
Don't reply to emails !!!
And don't contact you !!
But glad to take your money!!!
6 janvier 2025
Réponse : Aimtools
Thanks for sharing your rating and review!
Please can you email us at support@aimtools.co.uk to be able to help you further, it seems your emails have not come through.
Réponse : Aimtools
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ordered several items lately
have recently purchased a few items hand held vac-press pump, magnetic dial gauge etc and all have been well packaged and well fit for my purposes
would highly recommend
prices are great and delivery is fast
well done keep up the good work
3 janvier 2025
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Another purchase from Aim tools
Another purchase from Aim tools
Various hand and power tools excellent value and good quality
2 janvier 2025
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Great product and price.delivery quick.
28 décembre 2024
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Excellent
Excellent. Delivery was prompt and items exactly as advertised. I will definitely be using AIM again and based on my experience would definitely recommend.
26 décembre 2024
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I've ordered a few times from this…
I've ordered a few times from this supplier and each time the communication has been great as well as delivery times along with good packaging. A++++.many thanks.
31 octobre 2024
Réponse : Aimtools
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