Amart Furniture Avis 

I’d like to recognise Amart Furniture Benowa for its outstanding customer service.

From the moment I walked in, the team were warm, welcoming, and genuinely helpful. The experience was completely stress-free, with no pressure to purchase—just patient, honest guidance to help me find the right options.

They also went above and beyond with pricing and delivery arrangements, always friendly and professional. It’s rare to feel so valued as a customer, and Amart Benowa truly delivered that experience.

I’ll definitely be returning and recommending the store to friends and family. Thank you to the team for making everything so easy and enjoyable!

Amber was excellent

Purchased a 4 piece $3500 outdoor furniture setting. 2 x single seater chairs, 2 x 2.5 seat and a table.
According to AMART's warranty, this setting is under warranty for 24 months due to the price.
It is made from Resin rattan with powder coated steel frames. The table is metal with a 'dipped' wood looking coverage. The coverage is MICRO thin!
Here is the problem.
The dipped coating on the table is bubbling under the coating and is peeling off in large pieces. When the pieces peel off, rust is evident underneath the coating.
The setting is around 10 months old. Is is always under cover ( not in the open) and is always covered when not in use with the plastic covers provided.
After reading AMART'S Quality Guarantee policy, I lodged a claim for a replacement table based on it being a manufacturing fault.
AMART have denied the claim with NO REASON given.
They refuse to admit that it is a fault in the manufacturing process. It is apparant that the metal table WAS NOT prepared properly before the coating was applied.
They now fail to return my emails and respond to calls.
I have a heap of photos to post detailing the damage to the table.

Awesome staff.

The coffee table i ordered was ready for pick-up on time and in perfect condition. I was so happy with it once I got it home. I never leave reviews but thought I should for this one

The prices were good and the checkout process was straight forward, however, the product I purchased isn’t available to be collected until 3 weeks from now which is disappointing.

The range of products, competitive prices and helpful staff made my purchase experience easy and pleasant.

Very knowledgeable regarding their products

Our sales person was Rhonda and she was lovely and very professional and I would happily shop at Bankstown Amart again.

Very polite and friendly sales team member ,not rushed offered options and well informed product knowledge

Had what we wanted. And didn't take long to choose what we needed. Helpful staff

Great price service soon as I entered the store quick and simple transaction

Lounge was of poor quality, & has several defects , the colour we wanted takes several months to arrive ( no thanks) most definitely will never shop @ amart again

Great staff.
Great product knowledge.
Lovely furniture.

Was not told while purchasing I had to pick up at Jandakot. Rather than Joondalup where I made the purchase.

Take care when searching prices. Amart advertise a price on their website but the when you visit regional stores the price increases. We looked at a mattress on their website- $849 visited our local store and price increased to $1099. We’re told it was due to freight charges.
No other company charges for freight- I have done my research.
Tried calling them still waiting for my call back.

Product, delivery service

We have always found staff to be very helpful and well informed.

your shop is well located and there is a wide variety of goods.