Amefa UK Avis 

*****AVOID AVOID AVOID*****
Purchased Amefa Eclat 24 piece cutlery set and to begin with it was lovely but very quickly the products started to break and the coloured parts move and come away! Not good at all!! Contacted their customer service who told me I would need to send them back to them at my own cost BUT if they find it was my fault I would have to pay to also have the items returned to me!!!!! From other reviews I see that the consumer is constantly to blame not them, they seem to always blame the customer!!!! DISGUSTING!!!!! Not wasting any more money when it’s clear from the pictures I have sent them, you can clearly see the issues on the images yet this isnt good enough!! The products are only just 2 years old. I have never experienced this sort of customer service elsewhere, if there’s an issue and you can see that through images etc the companies help you but not these!!!!!! Stay clear!!!!!!!

Bought a set of Richardson Sheffield knives from Argos 3 years ago, with a 15 year manufacturers guarantee. A few weeks ago one of the parring knives just snapped in the middle of the handle. They had always been hand washed and never placed in a dishwasher. Contacted them on 30 September and received their response 2 weeks later (OK Covid) stating that I should send the damaged knife back to them for inspection at my expense and if appropriate they would send a replacement BUT only to a business address as apparently it is illegal to send knives to residential addresses now (quick somebody tell Amazon!!!). What a waste of time and what a useless company. Do not trust their guarantee claims because they are worthless!

We bought a set of the Amefa Eclat Spirit 24 Piece Cutlery Set from Argos for £30.00 on the 19 may 2019 .We washed the set in our new dishwasher after a few washes it all gone horrific ,emailed with pictures as proof to Amefa there answer was after 2 days to wash by hand ect ect .At 60 years old im not stupid and certainly know rubbish products not fit for purpose they promise Manufacturer's 25 year guarantee. all LIES .Will be talking with Tranding standards also with Argos Head office about there attitude so dont buy there Products all lies they dont care about there customers .

After five years into a 50 year guarantee our kyu knives started to pit and the handles started to crack. Our guarantee claim was rejected as it appeared we had not cared for the stainless steel correctly.
We treated their knives exactly as we have done all our stainless steel products, some items for decades without any corrosion, in fact better by not putting them in a dishwasher. From Amefa:  
"If knives are left in a bowl to soak or left on drainer to dry, over the years eventually small rust spots will appear which eats into the chrome then develops in to pitting and corroding . Water can seep into the metal of the handles which will the cause problems with cracking." (20 02 19)
Of course their are different grades of stainless steel. Be sure to read their advice on caring for their products. See their website. The information tab, then caring for your knives to see how careful you have to be. Your decision...