Shipped fast. Assembled fairly easily in about 1 hour. It looks great and is compact enough to fit in a 10 x 15 secondary bedroom.Bar feels commercial quality well knurled. Seems to slide smoothly al... Voir plus
L'entreprise a répondu
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they resolved my issue without difficulty. I love everything about this set except the chairs have a metal squeak with the rocking motion. I have used silicone spray which helps silence it but the s... Voir plus
L'entreprise a répondu
I really like this little chicken coop! It came very well packaged, had clearly labeled parts, and it was easy to put together following the diagrammed instructions. This will be perfect for my little... Voir plus
L'entreprise a répondu
The product is ok, it could have been more sturdy, the walls are thin.the installation instructions have to be improved, with current instructions installation took a lot of time.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Aosom specializes in Outdoor Living, Home Decor, Sporting Goods, Health & Beauty and more. Aosom has quality products at awesome prices and free shipping.
Coordonnées de contact
27150 SW Kinsman Road, 97070, Wilsonville, Etats-Unis
- 877-644-9366
- customerservice@aosom.com
- www.aosom.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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This was a great buying experience
This was a great buying experience. Product came on time and packaged well.
11 août 2026
Réponse de Aosom USA
We're so happy to hear that your buying experience was great and that your product arrived promptly and was well-packaged. Thank you for your positive feedback!
Réponse de Aosom USA
We're glad to hear your delivery was fast and the product is as described. We appreciate your feedback on its brightness.
Product seems sturdy and nice enough…
Product seems sturdy and nice enough but assembly instructions and ease of doing so were a bit suspect. Good value, just be ready for a bit of aggravation.
8 août 2026
Réponse de Aosom USA
We appreciate your honest feedback regarding the assembly process. We are actively reviewing our instructions to make them clearer and improve the overall experience for our customers.
Simplicity of ordering n receiving.
10 août 2026
Réponse de Aosom USA
We're so glad to hear that you found the ordering and receiving process to be simple and straightforward! Thank you for your wonderful feedback.
Very good product and service
The waterpad is as discribed in the listing. The delivery was on time. The packaging was professional. The price was reasonable. The used waterpad looked and functioned as if new.
1 août 2026
Réponse de Aosom USA
We are so glad to hear that the waterpad met your expectations in every way, from its condition to the timely delivery and professional packaging. We truly appreciate your kind words.
I never received the merchandise
I never received the merchandise
Multi charge pro wireless order number 84720141
7 août 2026
Réponse de Aosom USA
We are concerned to hear your order was not received. Upon looking further into this issues, it appears you ordered a rug from our company and the order number with us is 12 digits. We encourage you to please double check the information. We're here to help, so one of our reps will reach out to you to assist. We appreciate your understanding.
I purchased a Qaba kids electric dirt…
I purchased a Qaba kids electric dirt bike 6 months ago and for some reason the manual throttle cable melted. This company is responsible for these products but does not sell replacement parts for any of the products. The only replacement parts they claim to sell is the battery and that's simply unacceptable. So with this situation, the money we've spent is a complete loss to us but a gain for their company.
3 février 2026
Avis spontané
Réponse de Aosom USA
We appreciate you taking the time to share your experience with us regarding the melted throttle cable and the availability of replacement parts. We understand your frustration when a product doesn't meet expectations and replacement parts are difficult to obtain. We would like to further discuss this matter with you. For the fastest response you can email our support team at customerservice@aosom.com, or call us at 1-877-644-9366. We are eager to assist our customers and look forward to hearing from you.
Nothing lined up properly when I was…
Nothing lined up properly when I was attaching the bolts. It’s probably why the product was on sale with a high percentage.
If it wasn’t for my tools and skills, a normal person would not have been able to put it together. I had to re-drill new locations for bolts.
7 août 2026
Réponse de Aosom USA
We appreciate you sharing your experience with the product's assembly. We are truly sorry to hear about the difficulties you encountered with the bolt alignment and the need for re-drilling. One of our reps is reaching out to you directly to offer a solution. We thank you for your patience!
Réponse de Aosom USA
We are delighted to hear that you had such a positive experience with your online purchase and that the delivery was as promised. It's wonderful to know you love the product!
Réponse de Aosom USA
We're so glad to hear that our product is working out well for you! We truly appreciate your positive feedback.
Réponse de Aosom USA
We're so happy to hear that you found our product to be a great value and easy to put together. Thank you for your wonderful feedback!
Réponse de Aosom USA
We're so pleased to hear that you found our pricing great and our delivery quick. Thank you for your positive feedback; we truly appreciate it!
Product arrived quickly as ordered.
27 juillet 2026
Réponse de Aosom USA
We're so glad to hear your order arrived quickly and as expected! We truly appreciate your positive feedback.
This shipped and got to my house so…
This shipped and got to my house so fast I think it was only two days.. I love this perch and my bird loves it too
3 août 2026
Réponse de Aosom USA
We're so happy to hear that your perch arrived quickly and that both you and your feathered friend are enjoying it! We appreciate your kind words.
Réponse de Aosom USA
We're so glad to hear our communication regarding your order was helpful and that you had a fantastic experience!
Réponse de Aosom USA
We are so glad to hear you had such a positive experience with us! Thank you for sharing your feedback.
A great experience…
It was a very pleasant experience all around. From ordering to receiving, to putting together and enjoying, we have appreciated the professional way your company does business. Thanks!
1 août 2026
Réponse de Aosom USA
We are so glad to hear you had such a pleasant experience with us from start to finish. We truly appreciate your kind words!
The top of the ottoman was damaged
The top of the ottoman was damaged! Reported & sent pictures on 7/17. ! No response & no replacement!!!!
31 juillet 2026
Réponse de Aosom USA
Thank you for taking the time to share your feedback. We sincerely apologize that your ottoman arrived with damage. However, we would like to clarify that this order was not purchased directly from us, but through a third-party retailer. Despite this, we have communicated with you multiple times regarding your claim and have responded to your messages throughout the process. One of our reps will call you directly to further clarify and answer any questions you may have. We look forward to assisting you. Take care!
I didn't have any problems returning my…
I didn't have any problems returning my order
23 juillet 2026
Réponse de Aosom USA
We're happy to hear that your return process was smooth and hassle-free. We appreciate your positive feedback!
Great glider and shopping experience
Website easy to navigate, price was lower than other sites and shipping was free and timely. The glider I purchased is sturdy and comfortable and was very easy to assemble.
29 juillet 2026
Réponse de Aosom USA
We are so pleased to hear that you had such a positive experience with us, from our website to the delivery and assembly of your new glider. We're especially glad you find it sturdy and comfortable!
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