Apex Housing Solutions Avis 

We were looking for for a guaranteed rent service and had Simon who helped us go through the initial process to see whether Apex could support us. From the offset, I appreciate the communication from Simon, making it clear what Apex could potentially offer and being honest about expectations relating to our property and it's location in the building which might prevent Apex from taking this on. Despite all of this, Simon took the information provided and investigating thoroughly before responding with a detailed answer which was appreciated. Although Apex were not able to support us with this property, I'd happily approach them again in the future based on the straightforward service and communication which we experienced.

Good Experience. Aymen was very helpful in the process

Absolute scoundrels.

The worst service I have ever had from any company my entire life.

They lied, gaslighted, wrecked my flat with negligence and gave 25% of the cost of damage needed to restore my flat.

Avoid at all costs. Utterly shameless.

Mishi has been a great support. Very respectful, and patient with getting repairs done. Definitely impressed with the quality of service and property.

Thank you so much, Gil, for all your help with my issue. Thank you for arranging everything with the technician and making sure the repair was done. I’m truly happy that my dishwasher is working again. I really appreciate your support!

Apex Housing Solutions:
I have had a consistently poor experience, as communication has been inadequate. Messages often go unanswered, requiring repeated follow-ups. Even when contact is eventually made, commitments—particularly regarding repairs—are not honoured, and promised actions are not carried out. Leaving you stuck.
I will not recommend

They are quite prompt in taking action on the few occasions when it has been required. Excellent communication

Spoke to Gil de Melo, very professional, solved the issue promptly

Pleasure working with Tómas Townsend, by far best agent i’ve worked with at apex. Keeps me up to date with maintenance and any issues the property has and how to resolve them.

The Housing Officer Michael was very efficient and helpful when I moved in the accommodation he made the process and transition easy and simple extremely grateful to Michael.

Thank you would highly recommend your company.

When we moved in Michael was so helpful answered all my questions and made sure that I know why everything was

My appreciation To Gil , Always getting things sorted out quickly and efficiently !

What a AWFUL company managing terrible property, they fumigated an infested property next to my home and dumped all their furniture on my doorstep. when tried to speak with them they said that the property manager was out of office and just put me on hold. Terrible, terrible company.

Mishie Edwards has very helpful and provided clear communication throughout the process. I am very satisfied with her performance.

With the new management and team at Apex, things have improved dramatically over the past year or so, especially thanks to Gil.
Gil has genuinely restored my confidence in Apex. He’s consistently been helpful, cooperative, and responsive whenever needed.
Thank you, Gil! not only for your persistence in resolving complex issues, but also for being someone who listens with empathy and understanding, and who works collaboratively without bias. You’re a real asset to Apex, and your support has made a meaningful difference.

Good experience with Apex- Aymen handled my renewal swiftly and set me up on Compliance Plus so everything’s managed proactively.

Gill was extremely helpful with the issues I had with my flat and everything was sorted on time.

Gil was really helpful and gave a lot of good information

Gil is always quick to respond and resolve any issues

Gil is very polite and professional-an asset to the company.