Apogee Corporation Avis 469

You can always trust Matt to get the issues resolved quickly and efficiently.

We had an issue connecting to our office printer and from the moment I raised the ticket Ben Perkins from Apogee Corporation Ltd was in touch and communication was 10/10 from start to finish. Ben contacted me this morning via phonecall as pre - arranged and helped resolve the issue very smoothly, he also shared some helpful info with me that I can now share with my team in terms of accessing our online profiles where we can view our transaction history/ change pins etc.

Thanks for your help Ben!

Andy at Apogee is good at keeping in touch and reviewing the account on a regular basis

Jason Goss was very friendly, efficient and helpful

I would like to commend Paul Newton (4043) for his exceptional service. Despite being booked for a different job at our site in YORK NR, Paul took the time to have a look at our other printer and explained the possible cause of the issue! He often gets booked in our site and we have become familiar with his service. His efficiency and willingness to assist are greatly appreciated, and we cannot thank him enough! Thank you, Paul, for your outstanding support! We will make sure not to repeat such a simple mistake again, Paul and we have logged a job for this other printer and we hope to see you again soon!

Quick response, quickly resolved. Welington was really helpful, and phoned to check everything was ok.

Excellent, efficient and friendly customer service from Norman!

Great communication and proactive problem resolution.

Technician Simon Harding was extremely helpful , considerate, very professional and efficient in providing a resolution to an urgent situation. High quality service.

SUPER HELPFUL

Matt Wadler is always so responsive and helpful whenever we need him. Helped get our printer working again after a network issue (that still isnt resolved by IT) downed our printer which is essential to our service here at anticoag.

Dominic was friendly, quick and professional. We would hope for him again if we had a problem with our printer.

Matt is a highly valued colleague. I don't see him as a 3rd party. He's part of the team here. He's always helpful, tenacious, insightful, reliable and professional. He is hugely experienced and knowledgeable. If Matt had to leave I'd be most upset to lose him.

Andy Hinchliff is very helpful and knowledgeable. Nothing seems to be too much trouble.

Matt Wardle
No job is to much trouble he is quick to respond to the job asked communication is brilliant let me know about repair and parts if needed.
He certainly know all about the trust printers .

Hi. Our office put in a telephone request for assistance in the late morning and in a couple of hours the issue was solved to our full satisfaction by remote.

The lady who received the call was very friendly over the phone, and Mr Jason Goss, who worked on our request, has been professional and very quick.

Ben Perkins was very efficient, very helpful and very polite. He done his best to resolve the problem and when he was unable he passed the information on to the relevant agency. He kept me informed and up to date with what was happening. Thanks so much, Ben!

Just a quick note to express my appreciation and thank Jack Henry for his help and efficiency in the past 3 years.
It has been a pleasure liaising with him, the support he is providing is always excellent.
We are indeed happy with the service and we have been delighted to sign contract extension recently.

We have been customers of Apogee for many years now and have had several pieces of equipment through them. We cannot fault their service and professionalism. Any time we have had a query it has been resolved quickly and efficiently no matter how big or small the query was.

Last year we moved office space, and the Apogee staff managed the moving of our equipment effortlessly.

If you need a company you can trust to deal with all your photocopier needs efficiently, we would have no hesitation in recommending Apogee for your business needs.

Andy understands our business and our requirement, he has a pleasant and helpful approach and is easy to do business with. Always looking to save the company money, by suggesting alternative options.

Great job Andy - Thank you.

I recently engaged Apogee for their managed print services, and overall, the installation process was very positive. They maintained good communication throughout, ensuring I was kept informed at every step and that our specific needs were addressed.

The Apogee team displayed technical proficiency during the installation, efficiently configuring each device to work within our existing environment. They worked well with our IT team to minimize any potential disruptions.

While there were a few minor hiccups along the way, Apogee's responsiveness and willingness to address issues promptly left me impressed with the overall outcome. I would recommend Apogee for their managed print services based on my experience during the installation phase.

In addition to the exceptional service provided by Apogee during the installation process, I must commend our account manager, Andy Hinchcliffe, for his outstanding support throughout. Andy's dedication to understanding our specific requirements and ensuring they were met exceeded our expectations. His proactive approach, attention to detail, and consistent communication were instrumental in making the entire experience seamless. Andy's professionalism and commitment to customer satisfaction truly stood out, and I'm grateful for his contributions to the success of our managed print services implementation