Really good price and speedy delivery. I have had the same heater for 5 years in my garage and is still working perfectly so expect the same from the new Redring 10lt heater that is now installed in m... Voir plus
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What a fantastic company to deal with - product delivered the next day from ordering - Fitted and in use later that same day. - Impossible to beat that I’m sure. Would heartily recommend agai... Voir plus
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Highly recommended. Exactly what i needed. And only took 2 days to arrive with me. Brilliant service
L'entreprise a répondu
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliab... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Arcanu is the one-stop solution for all your plumbing, heating and home improvement needs! Whether you're facing chilly winter nights or dreaming of transforming your living space. We specialise in supplying heating & plumbing parts such as immersion heaters, expansion vessels, multiblocs, and thermostats. We also offer a range of electrical fittings, sockets & switches. Arcanu supply a series of fires and stoves as well as cylinders, showers and water heaters.
Coordonnées de contact
Athal Group - Unit A, 82 James Carter Road, IP28 7DE, Mildenhall, Royaume-Uni
- support@arcanu.com
- www.arcanu.com
4,9
Excellent
96 avis
Demande des avis aux clients
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Réponse de Arcanu
Thank you for your great review! We're pleased to hear that your order arrived on time as expected and that you were happy with the value of our products. We appreciate you choosing us and hope to provide you with another great experience in the future.
Very Promt dispatch
Very Promt dispatch, received goods within 24 hours from ordering also extremely competitive prices 👍👍
6 janvier 2026
Réponse de Arcanu
Thank you for sharing your feedback. We're glad to hear that your order reached you quickly and that you were happy with our competitive pricing! Providing this level of efficient service is very important to us, so it's great to know that this was reflected in your experience. We hope to assist you again with any future plumbing and heating needs.
Reliable partner for repair parts
Prompt despatch and delivery - just what's needed for repairs to hot water systems :-)
5 janvier 2026
Réponse de Arcanu
Thank you for taking the time to share your experience! It's great to hear that our values are reflected in the service that you have received and the issues with your hot water system have been successfully resolved. We thank you for your support and hope to welcome you back again in the future.
Good to deal with fast delivery
11 décembre 2025
Réponse de Arcanu
Thank you for your wonderful review! We’re delighted to hear that your experience with us was smooth and easy to manage. Our team is committed to delivering excellent customer service and ensuring our couriers arrive as expected. We’re happy to have been able to assist you.
Good and helpful service
Good and helpful service . Called ahead for delivery. Perfect.
3 novembre 2025
Réponse de Arcanu
Thank you for the great review! We’re pleased to hear that you’ve had such a positive experience with both our team and our delivery couriers. We strive to provide consistent, high-quality service, and it’s wonderful to know that our efforts have contributed to your satisfaction. Your feedback is incredibly valuable to us, as it helps us to continue to improve.
Réponse de Arcanu
Thank you for your great feedback! We're glad to hear that you were happy with the product, price and delivery. Providing good quality items and efficient delivery is very important to us so we are glad to hear that this was achieved.
Order processed promptly and delivered
Order processed promptly and delivered. Brilliant. Well done.
17 novembre 2025
Réponse de Arcanu
Thank you for the great review! We’re pleased to hear that our level of service met your expectations. Feedback like yours provides valuable insight into the customer experience and helps us continue refining and improving the quality of our services.
Swift delivery arrived at the …
Swift delivery arrived at the weekend, so was able to fit expansion tank immediately.
14 novembre 2025
Réponse de Arcanu
Thank you for the great review! We're delighted to hear that your order arrived promptly and allowed you to fit the expansion vessel right away. Your feedback is greatly appreciated and helps us ensure our delivery partners continue to provide excellent service. We’re committed to delivering both quality products and a smooth, reliable shopping experience, and it’s great to know we met your expectations!
Réponse de Arcanu
Thank you for your great feedback. Our goal is to provide customers with the experience of high-quality products at competitive prices with quick delivery for any urgent needs and we're delighted to know this was reflected in your experience!
Great quality boiler vessel and…
Great quality boiler vessel and delivered quickly. Good communication throughout.
27 octobre 2025
Réponse de Arcanu
Thank you for the wonderful review! We’re thrilled to hear that our team’s communication was efficient and helpful. We strive to provide reliable delivery and high-quality products, and we’re glad to know we delivered on both!
Competitive prices, prompt despatch & delivery.
Excellent, easy online ordering, keen price (better than Amazon), prompt despatch and delivery, ordered Sunday, received Tuesday.
Would certainly use these suppliers again.
10 novembre 2025
Réponse de Arcanu
Thank you for the fab review! We appreciate you taking the time to share your experience. We’re glad to hear that you found the ordering process easy to navigate, the pricing competitive, and the delivery quick. It’s great to know your experience was a good one, and we appreciate you choosing to shop with us.
Réponse de Arcanu
Thank you for sharing such a positive review. We are delighted to hear that the product and delivery experience met your expectations. Ensuring our customers are fully satisfied is a top priority for us, and feedback like yours reaffirms that we are meeting that standard. We truly appreciate your support and are pleased to know you had a great experience.
Ordered an expansion tank Friday…
Ordered an expansion tank Friday morning and got it Saturday just after 12. Excellent service. In my recent experiences of delivery firms using DPD was a big plus
7 novembre 2025
Réponse de Arcanu
Thank you for your wonderful review! We’re so pleased to hear that your order arrived promptly and that you were happy with the service you received. We always aim to provide a smooth and efficient delivery experience, and DPD are a valued partner in helping us achieve this!
Réponse de Arcanu
Thanks for the great feedback! We are thrilled to hear your experience from placing your order to delivery was seamless. Providing excellent service is what we strive for every day, and we’re delighted to know we met your expectations.
Réponse de Arcanu
Thank you for the great review! We're thrilled to know that our team were able to provide the support you needed. Providing excellent customer service is always our top priority, and we're pleased to know we met your expectations!
Good price and delivery
28 octobre 2025
Réponse de Arcanu
Thanks for the great review! We are so glad to hear that you were happy with our competitive prices and quick delivery! We hope to welcome you back in the future for any plumbing and heating needs.
Réponse de Arcanu
Thank you for the great review! We are glad your experience from ordering to delivery has met your expectations!
Réponse de Arcanu
Thanks for the positive review! Our team is committed to delivering an exceptional customer experience. We are glad to hear that this is recognised and appreciated!
Great item at great price
Great item at great price. Very fast delivery by DPD meant that the new tank was delivered and installed within 3 working days of the old one failing.
22 octobre 2025
Réponse de Arcanu
Thanks for the great review! We are committed to ensuring customer satisfaction, so we’re glad to hear that DPD delivered on time and that the product is working as expected!
11 inch immersion heater thermostst
Great 11 incher, insertion was smooth and easy, customer was well pleased
16 octobre 2025
Réponse de Arcanu
Thanks for leaving great feedback! We're pleased to hear that the immersion heater you ordered has met all requirements. Providing reliable and high-quality products is what we strive for. If you ever need any further assistance, feel free to contact us
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