Really good price and speedy delivery. I have had the same heater for 5 years in my garage and is still working perfectly so expect the same from the new Redring 10lt heater that is now installed in m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
What a fantastic company to deal with - product delivered the next day from ordering - Fitted and in use later that same day. - Impossible to beat that I’m sure. Would heartily recommend agai... Voir plus
L'entreprise a répondu
Highly recommended. Exactly what i needed. And only took 2 days to arrive with me. Brilliant service
L'entreprise a répondu
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Arcanu is the one-stop solution for all your plumbing, heating and home improvement needs! Whether you're facing chilly winter nights or dreaming of transforming your living space. We specialise in supplying heating & plumbing parts such as immersion heaters, expansion vessels, multiblocs, and thermostats. We also offer a range of electrical fittings, sockets & switches. Arcanu supply a series of fires and stoves as well as cylinders, showers and water heaters.
Coordonnées de contact
Athal Group - Unit A, 82 James Carter Road, IP28 7DE, Mildenhall, Royaume-Uni
- support@arcanu.com
- www.arcanu.com
4,9
Excellent
96 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Arcanu
Thank you for the positive feedback! We are glad to hear you're happy with the service received!
Réponse de Arcanu
Thank you for the great review! We are glad to hear you are happy with the services we offer!
Réponse de Arcanu
Thank you for your feedback! Glad you’re happy with our prices and fast, secure delivery.
Réponse de Arcanu
We appreciate your continued support and positive feedback! We’re glad to consistently meet your expectations.
Quality product at value for money…
Quality product at value for money price with quick delivery
28 mai 2025
Réponse de Arcanu
Thanks for your review! We're happy you’re pleased with the quality, price, and quick delivery!
Great company & superfast delivery.
After searching the net for a plumbing part, Arcanu came up the cheapest. I did my research to find out if they were a respectable company and they were. Ordered my part which was quick & easy. Prompt emails with an invoice & tracking. Delivery was very quick through Royal Mail. Would l use them again? Most definitely. Thank you Arcanu 😊
2 juin 2025
Réponse de Arcanu
Thank you for your positive feedback! We are committed to delivering excellent service and are glad to hear you found us efficient and dependable.
Easy site to find what I was looking…
Easy site to find what I was looking for and Very prompt delivery,
22 mai 2025
Réponse de Arcanu
Thank you for the great review! We are glad to hear that you had a positive experience with us!
Great customer service.
The part was very competitively priced and was speedily dispatched.
There was an issue with the courier but customer service for this seller were very prompt and sensitive with addressing my concerns.
I would definitely recommend buying from this seller.
23 mai 2025
Avis spontané
Réponse de Arcanu
Thank you for a positive review! We are glad to hear that your issue was resolved quickly and you were happy with the overall service!
the service was prompt
the service was prompt, efficient, and trouble free.
No nonsense, delays or hassles.
Great company
19 mai 2025
Réponse de Arcanu
Thank you for such a positive review! We are glad to hear you were happy with our service.
The delivery was excellent
The delivery was excellent, only problem I thought was it could of done with a bit of packaging around the part
14 mai 2025
Réponse de Arcanu
Thank you for your feedback! We are glad to hear you were happy with the delivery, we will have a look into your comment about packaging as we make every effort to ensure our products are delivered intact.
Réponse de Arcanu
Thank you for the great feedback! We are so glad to hear you are happy with the service you received!
Réponse de Arcanu
Thank you for the great review! We are pleased to hear that you had a good experience!
Réponse de Arcanu
Thank you for your review & we're glad you are happy with the service received!
Fast delivery
22 avril 2025
Réponse de Arcanu
Thank you for your review & we're glad you are happy with the service received!
Great service
17 avril 2025
Réponse de Arcanu
Thank you for a positive review! We are glad to hear that you were happy with the service you received.
Really brilliant service
Really brilliant service. Posted on time and arrived very fast for a really competitive price too. I am really happy with the service and will definitely shop again.
Thank you
14 avril 2025
Réponse de Arcanu
Thank you for the great review! We are happy to hear that you had a great experience with us!
Goods arrived with out any delay and as…
Goods arrived with out any delay and as describded. I was kept informed all the way from ordering to receipt. The goods were well packed and delivered on time. Thank you very much, we will keep you on the suppliers list for future purchases.
11 avril 2025
Réponse de Arcanu
Thank you for your positive review! We are happy to hear that you were happy with the service you received. We look forward to seeing you in the future!
My well priced expansion tank.
My well priced expansion tank arrived well packaged and on time enabling me to get my replacement job done as scheduled - which was important for me because of the leak I had. Will definitely use Arcana again 👍👍
24 mars 2025
Réponse de Arcanu
Thank you for the positive feedback! We're glad to hear that you're happy with the price & service! Great news that you were able to resolve the leak!
Fast delivery of product.
8 avril 2025
Réponse de Arcanu
Thank you for the positive feedback! We're glad to hear that delivery met expectations!
I ordered a part wrong so sent it back
I ordered a part wrong so sent it back. Ordered the right part as per list but got the same part sent back as was sent the first time. Now have to send that back. Hopefully third time lucky. Also you can not get to talk to anyone even though there in Britain
2 avril 2025
Réponse de Arcanu
We are sorry to hear about the issues with your order, although rare, mistakes happen when processing orders and we are always happy to rectify these as soon as we can. We hope you are satisfied that we have now resolved these issues.
We are only open from 09:00 to 17:00, Monday to Friday and unfortunately, your message was sent over the weekend so we were unable to respond in as timely a manner as you would have liked. We have added these opening hours to more areas of our website so this is more clear for future customers.
Thank you for your feedback. Hopefully, you will be willing to give us another chance in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.