ASMALLWORLD Avis 

27
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always great Deals and super service. Great people working there and helping on every aspect of your booking

L'entreprise a répondu

Noté 5 sur 5 étoiles

In two words: exceptional service. I've been a member of A Small World for about two years now. I book more than once a month hotels through this community platform and receive many benefits. I would... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mein Anliegen wurde in kürzester Zeit bearbeitet und alles mögliche getan. Vielen Dank dafür! Im übrigen war dies kein Einzelfall - auch bei vergangenen Anfragen würde alles zu unserer Zufriedenhe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I used the company to do several hotels bookings. It used to work ok in the past but these days is an absolute disaster. For instance, I reserved for a club room and when I checked with the hotel... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Écrit par l'entreprise

ASMALLWORLD is the world's leading travel & lifestyle community, focusing on experiences: the modern-day definition of luxury. Centred around the ASMALLWORLD social network, the company operates a digital travel & lifestyle ecosystem which enables and inspires members to make new connections, travel better, and experience more. Members of the ASMALLWORLD social network connect through our app and website, where they can meet other members, engage in online discussions, receive travel and lifestyle inspiration, and enjoy a wealth of travel privileges. Members also meet in person at over 1'000 global ASMALLWORLD events every year, ranging from casual get-togethers in major cities around the world, access to exclusive launches, shows, galas, soirees, exhibitions, major global sporting events, and larger flagship weekend experiences hosted in iconic destinations such as Saint-Tropez, Marbella, and Gstaad.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(27)

18 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Platform!

I do not relate to some of the comments about this platform. My experience as a member has been great since I joined over two years ago. I have access to a Community where I can get great travel advice, and make good connections with interesting people. We can also meet in events held in major cities around the world and even book hotels. It's a one-stop shop for travel! Their customer support is also fantastic with generally quick response times. Regarding some complaints about the auto-renewal, this is mentioned in the terms and it can be disabled from the account so I do not see a problem.

12 septembre 2024
Avis spontané
Logo de ASMALLWORLD

Réponse de ASMALLWORLD

Thanks so much for your lovely review!

Noté 5 sur 5 étoiles

ASMALLWORLD Collection VIP benefits are worth signing up

I am enjoying the ASW Collection VIP benefits for hotel travel. The personal touch from their support team when confirming reservations is a definite plus compared to other booking sites.

The community itself is based mainly on travel experiences and you can gain tips from local members throughout the world. ASMALLWORLD also offer events in many worldwide destinations, allowing you to meet other members in a curated experience by local ambassadors.

There are infrequent mailings letting you know of the latest events and membership special offers; all have been very well received.

1 août 2024
Avis spontané
Logo de ASMALLWORLD

Réponse de ASMALLWORLD

Thanks for your kind words!

Noté 1 sur 5 étoiles

Now they even try to get popular by…

Now they even try to get popular by sending email spam. Today a big spam wave goes round the world. Very sad, one of the last attempts since several years to get more members...
NEVER NEVER opted in to any mailing list

20 mars 2018
Avis spontané
Logo de ASMALLWORLD

Réponse de ASMALLWORLD

Hi Markus, we're sorry you're not enjoying the emails we send to those from our community who opted in to receive them by signing up to become ASMALLWORLD members. Feel free to make use of the unsubscribe option on the email, or get in touch with our Support Team if you need any help unsubscribing. All the best!

Noté 1 sur 5 étoiles

Unethical company with unethical practices

Unethical company with unethical practices.

They have renewed my subscription without notification or pre-warning.

I have cancelled my subscription minutes after the renewal and they refused to issue a refund. moreover, they terminated my account.

They insist on charging me a one year subscription for being few minutes late to cancel the subscription.

Under any sensible law, a physical product can be returned within 15 days without any questions asked. a respectful company would allow cancellation within 14 days of the renewal, as well as notify you by sending you an invoice ahead.

Who wants to sign up for a service like that ? stay away.

19 novembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Not informed of 'subscription' service

I joined ASW last year, unfortunately I didn't get a chance to use their services and this morning I was billed.
Doing this via paypal means the money is immediately withdrawn from your account without a forewarning email notification.
I contested this, and cancelled immediately and they aren't willing to do anything at all, which seems unreasonable seeing as it was moments after it was deducted.

10 novembre 2016
Avis spontané

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