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Lisez les avis des autres

Noté 5 sur 5 étoiles

A water leak was identified by South West Water. Auger was charged with finding and fixing it. It took two men four working days to locate the leak. This involved tracing the water pipe across a large... Voir plus

Noté 4 sur 5 étoiles

Company organised repair of water pipe efficiently, although 3 weeks with water flowing from a broken pipe in the garden was longer than I had expected. The men who turned up to repair the pipe were... Voir plus

Noté 5 sur 5 étoiles

Auger were super helpful with my water leak property damage claim and took away all the stress of the issue. Repairs were completed quickly and to a high standard. The operatives were friendly, profes... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From beginning to end we have had only great service from Auger. From the people we spoke to on the phone to the engineers working at our home everyone has been amazing, polite, skilled and supportive... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance habitation

Informations provenant de diverses sources externes

Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

785 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(785)

131 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy customer

Very professional and kept us updated with everything . Once leak was detected and fixed followed up with a call to make sure we were happy with the job carried out

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job

After a very stressful issue with drains Auger were employed by our insurance company to undertake exploratory work and subsequently repairs. I literally couldn't fault them. Their contractors were brilliant and so friendly and helpful. The drains were repaired and the engineer showed us images and kept us updated. The subsequent repairs to internal plaster wall was amazing as was the repair to our printed concrete patio. Absolutely brilliant 👏

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Auger engineers

An engineer was sent by Auger through my insurance company. Augers engineer arrived proptly, he introduced himself and he gave us informed information about the job he would carry out and what would happen after. He was a star by finding a leak in the property, reporting it to his office and also explained about a fault on the water meter to united utilities on the phone. Thank you Auger.

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Potential blocked sewage pipe

Superb service from Connor and so helpful. His attention to detail was excellent. He checked all of our drains and sewer pipes and explained as to where they all connect to the system. He identified any potential future problems but no blockage. Many many thanks Connor you are a superstar. I would definitely recommend Auger to anyone with drain problems.

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Contacted Auger few weeks ago after speaking to LV insurance. Elderly neighbours had serious problem with their sewerage drainage.
Initial response cleared the blockage but further remedial work was needed.
Jodie from Customer services was excellent with information and updates. Christopher, drainage engineer attended property yesterday and was amazing. He worked so hard and left the property cleaner than before his visit. Jodie telephoned today to check that that everything was done well and also.said that a 10 year warranty would be sent out in the post . Excellent service. Thank you

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

So helpful

So helpful, speedy and professional. A great company to have been put through to by our insurance company.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I can recommend this company on my…

I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

My building insurance arranged…

My building insurance arranged everything with Auger. They came out in less than a week and did a great job. As a bonus, they assessed previous quotes I had paid for after an inspection with another company and advised my insurers to reimburse me the money I had already paid.
Finally, every person I spoke to over the phone was very helpful and super friendly.

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fixing External Leak

We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.

4 avril 2025
Avis spontané

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