A water leak was identified by South West Water. Auger was charged with finding and fixing it. It took two men four working days to locate the leak. This involved tracing the water pipe across a large... Voir plus
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Lisez les avis des autres
Company organised repair of water pipe efficiently, although 3 weeks with water flowing from a broken pipe in the garden was longer than I had expected. The men who turned up to repair the pipe were... Voir plus
Auger were super helpful with my water leak property damage claim and took away all the stress of the issue. Repairs were completed quickly and to a high standard. The operatives were friendly, profes... Voir plus
L'entreprise a répondu
From beginning to end we have had only great service from Auger. From the people we spoke to on the phone to the engineers working at our home everyone has been amazing, polite, skilled and supportive... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
Coordonnées de contact
14a Cross Lane, CH45 8RH, Wallasey, Royaume-Uni
- 01516305886
- admin@auger.co.uk
- www.auger.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very happy customer
Very professional and kept us updated with everything . Once leak was detected and fixed followed up with a call to make sure we were happy with the job carried out
Great job
After a very stressful issue with drains Auger were employed by our insurance company to undertake exploratory work and subsequently repairs. I literally couldn't fault them. Their contractors were brilliant and so friendly and helpful. The drains were repaired and the engineer showed us images and kept us updated. The subsequent repairs to internal plaster wall was amazing as was the repair to our printed concrete patio. Absolutely brilliant 👏
Auger engineers
An engineer was sent by Auger through my insurance company. Augers engineer arrived proptly, he introduced himself and he gave us informed information about the job he would carry out and what would happen after. He was a star by finding a leak in the property, reporting it to his office and also explained about a fault on the water meter to united utilities on the phone. Thank you Auger.
Auger where very professional clean and…
Auger where very professional clean and tidy and made an excellent job. It was as if they’ve never been there when they’d finished all you could ask for.
I would highly recommend this company
I would highly recommend this company , very professional and knowledgeable.
5 star service top to bottom
5 star service top to bottom
Mark my engineer was excellent as well as customer services on calls
No regrets ,great companies need praising and this is such a company
Potential blocked sewage pipe
Superb service from Connor and so helpful. His attention to detail was excellent. He checked all of our drains and sewer pipes and explained as to where they all connect to the system. He identified any potential future problems but no blockage. Many many thanks Connor you are a superstar. I would definitely recommend Auger to anyone with drain problems.
Excellent service
Contacted Auger few weeks ago after speaking to LV insurance. Elderly neighbours had serious problem with their sewerage drainage.
Initial response cleared the blockage but further remedial work was needed.
Jodie from Customer services was excellent with information and updates. Christopher, drainage engineer attended property yesterday and was amazing. He worked so hard and left the property cleaner than before his visit. Jodie telephoned today to check that that everything was done well and also.said that a 10 year warranty would be sent out in the post . Excellent service. Thank you
So helpful
So helpful, speedy and professional. A great company to have been put through to by our insurance company.
I can recommend this company on my…
I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.
Friendly , efficient and knowledgeable service
Everyone I dealt with was friendly and efficient and obviously cared that they looked after us. The job was done quickly and left very clean and tidy once finished. Would recommend without hesitation .
Kept me updated at every point of the…
Kept me updated at every point of the work carried out. Always had a number to call and very friendly staff in the office and on site.
Excellent service throughout the whole…
Excellent service throughout the whole process.
Very professional
Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.
Very professional
Very professional, very disciplined staff who attended to all our requirements and displayed hard work and attention
I had an excellent experience with…
I had an excellent experience with Auger they are extremely professional and there employees are some of the best great job Thank you
My building insurance arranged…
My building insurance arranged everything with Auger. They came out in less than a week and did a great job. As a bonus, they assessed previous quotes I had paid for after an inspection with another company and advised my insurers to reimburse me the money I had already paid.
Finally, every person I spoke to over the phone was very helpful and super friendly.
Fixing External Leak
We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.
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