Integra Insurance Solutions Ltd. Avis 

Fantastic communication. Claim settled within 2 weeks. Excellent service.

Our insurance claim could not have been handled better The staff we had to deal with were kind and understanding and reduced our stress levels considerably.

Throughout the claim Integra they have been helpful and caring, keeping in contact, advising me of the process, etc. My payment has come quickly, and without any hassle.

The whole process to make a Claim was clear, stress free and easy to understand.

For a relatively small claim we had over 6 companies involved an non took responsibility for the poor workmanship, failed promises and non existent communication. This related to an elderly lady who lives by herself. We complained and were offered a small amount of compensation and the case was closed without us even having the opportunity to challenge. I have refused to go with this company again even though their premium is over £200 cheaper than the alternative they were that poor.

Tbh everything went as smooth as possible after Sarah the loss adjuster had visited our property and we reached a happy settlement figure for replacement and repairs..
Would recommend this company to anyone..
Many thanks

Don't go with this insurance! My mum has been left in damp and mold for over a year because they refused to fix a burst pipe that they previously 'fixed'.
Horrible customer service they don't care!

Nothing went wrong. The process was drawn out from May to September because of the different aspects and the availability of specialists in asbestos removal. All aspects completed and all staff very satisfactory.

The claim was dealt with very promptly. I have been very impressed with the way it was all handled. There was no delays and all replies were fast. Thankyou very much for sorting out my claim.

From start to finish the claim process was easy to understand and complete. Communication was excellent and my claim was processed and paid out very quickly - excellent service!

I absolutely give Integra 5* I can’t thank them enough for helping me through the trauma of a leak in my loft causing so much mess.
My loss adjuster Gavin was excellent helping me through each stage always available with advice when I needed it.
Elite maintenance have been amazing what a fantastic gang of workers, they all worked well together and I had the confidence to leave them alone in the house, Ian the decorator was absolutely the best his work is superb.
They were all exceptionally clean workers and always arrived on time.
I can honestly say that no other insurance company could have handled my claim any better than Integra and I thank them very much for getting me through this stressful time.

Seamless process. From start to finish I was kept fully informed. The appointment of the loss adjuster, the visit, the settlement notification and the finalisation of the claim could not have been more straightforward. At each of the stages the staff of Integra could not have been more helpful.

Great service had help from the very start, definitely highly recommend. Had a water leak in the house and the investigation involved 2 rooms. Decision on claim was handled promptly by Josh and payment made. Making a very stressful situation a lot better. Thank you

Great service.
My lens was picked up bang on time and I was kept informed of the progress off my claim throughout.
My lens came back to me quicker than expected in full in as new condition,
Thank you for your swift service

It’s great insurance company, they will shorted problem smoothly highly recommended,

Brilliant service I phoned them explained what happened they kept me informed all the way about what was needed and payment was made very quickly I would recommend them

My wife lost one of her hearing aids on holiday,they cost £2500 new
I put in a claim on line.one phone call from Nick to understand the claim and it was settled immediately
Excellent service
Thankyou

Absolutely vile company to deal with. My elderly mum had home and contents with them and paid her annual insurance in two payments. Made her first payment, she was diagnosed with brain cancer so moved in with me & property emptied and put on market. Contacted them to advise & ask for help- nasty aggressive man dealt with call - refused to do anything other than cancel entire policy without offering any form of refund (she only made her renewal payment end of Aug 26) and no alternative buildings only cover. Based on his attitude alone I wouldn’t touch this company with a barge pole.

I found the claims process to be easy to navigate & the staff I spoke to were really helpful. It look all the stress away at a difficult time. Thank you.

Excellent service, Joshua did an excellent job and made everything very simple for what I needed to do and quick at settlements