Auto publish just doesn't' do what it's suppose to. You set up the documents to auto publish and they simply don't do that. We reported the issue months ago. Support ask for examples and say they'l... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Voir plus
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Voir plus
L'entreprise a répondu
Although my issue couldn't be resolved the response was quick and they credited back the credits I had used. Hopefully the transaction I wanted to do will be incorporated into the software at some po... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Coordonnées de contact
1 Central Park, Leopardstown, D18 NH10, Dublin, Irlande
- +35319022618
- info@autoentry.com
- www.autoentry.com
3,1
Moyen
765 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great customer service from Brandon
I had an issue with the sync app and Brandon was a great help. He guided me through what to do, was patient and easy to communicate with. Thank you
5 septembre 2023
Avis spontané
Réponse de AutoEntry
Hi there,
Thank you for taking the time to leave a review with us. We are delighted to hear Brandon was a great help! I will be sure to pass this on to him and to his management team
Fantastic support
Fantastic support - problem sorted very quickly and efficiently :)
5 septembre 2023
Avis spontané
Réponse de AutoEntry
Hi there,
Thank you for taking the time to leave a review with us! We are delighted to hear our support team were able to solve your query quickly and efficiently and I will be sure to pass on your feedback to our agents and their management team.
Fast responses and willing to help if…
Fast responses and willing to help if you ask the same questions over and over.
1 septembre 2023
Avis spontané
Réponse de AutoEntry
Hi Lucy! Thank you for taking the time to leave a review with us. We are happy to hear your questions were dealt with quickly and efficiently. I will be sure to pass this on to our agents and management team.
very efficient
1 septembre 2023
Avis spontané
Réponse de AutoEntry
Hi Ruth! Thank you for taking the time to leave a review with us. We are delighted to hear Autoentry is meeting your expectations and I will be sure to pass this on to our agents and their management team.
Excellent support - Fantastic Product
Great support received from AutoEntry today. Resolved my issue in minutes. Love this software, it has revolutionised our finance function and made us so much more efficient!
31 août 2023
Avis spontané
Réponse de AutoEntry
Hi Karen! Thank you for taking the time to leave a review with us. We are delighted to hear you received great support from the team and that your issue was resolved in minutes! We are also delighted to hear the software is meeting your expectations. I will be sure to pass this on to the agents and the management team.
very quick and helpful
31 août 2023
Avis spontané
Réponse de AutoEntry
Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.
Vivek was really helpful and resolved…
Vivek was really helpful and resolved my problem with our any fuss
31 août 2023
Avis spontané
Réponse de AutoEntry
Hi Angela! Thank you for taking the time to leave a review with us. We are delighted to hear Vivek was helpful and solved your issue quickly! I will be sure to pass this on to him and his management team.
Réponse de AutoEntry
Hi Hiral! Thank you for taking the time to leave a review with us. We are delighted to hear the support team were able to assist you quickly! I will be sure to pass this on to our team and management.
Very helpful and go to the heart of the…
Very helpful and go to the heart of the issue quickly.
30 août 2023
Avis spontané
Réponse de AutoEntry
Hi Dan! Thank you for taking the time to leave a review with us. We are delighted to hear your issue was dealt with quickly. I will be sure to pass this on to our agents and their management team!
AutoEntry is very helpful for my…
AutoEntry is very helpful for my questions as a new user.
30 août 2023
Avis spontané
Réponse de AutoEntry
Hi Kelley! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.
Easy!
Autoentry makes adding my invoices really easy. The help feature was really helpful and the team are really responsive. They solved my issue in minutes.
29 août 2023
Avis spontané
Réponse de AutoEntry
Hi Nicky! Thank you for taking the time to leave a review with us. We are delighted to hear that Autoentry is working out for you and that the team were able to resolve your issue quickly. I will be sure to pass this on to our agents and their management team.
I had an issue downloading the sync app…
I had an issue downloading the sync app - thanks to Sukhi, who persevered with me for a long period of time, I got this issue resolved and am now all connected. Great customer service :-)
28 août 2023
Avis spontané
Réponse de AutoEntry
Hi there! Thank you for taking the time to leave a review with us. We are delighted to hear Sukhi was able to assist with the connecting of your sync app and I will be sure to forward this feedback to her and the management team.
Quick response
28 août 2023
Avis spontané
Réponse de AutoEntry
Hi there! Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response from our agents. I will be sure to pass this on to the team!
Issue resolved in seconds
I had a issue with a duplicated invoices that's actually hasn't been duplicated. An advisor responded straight away and assisted with my issue - which is a bug that they are already aware of.
25 août 2023
Avis spontané
Réponse de AutoEntry
Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. We are delighted to hear your issue was dealt with straight away and I would be happy to forward this feedback to our agents and management team.
Swift response.
23 août 2023
Avis spontané
Réponse de AutoEntry
Hi Eimute,
Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response when dealing with your query. I will be sure to pass this on to the agents and management team!
New to AutoEntry
We are new to AutoEntry - me and my clients. The software is pretty good and the chat-support is excellent, which gives me confidence rolling this out to other clients. Thank you AutoEntry!
23 août 2023
Avis spontané
Réponse de AutoEntry
Hey,
Thank you for your review. We are delighted to see that you are so happy with both the product and support. You are more than welcome. :)
Brandon gave expert advice quickly and…
Brandon gave expert advice quickly and effieciently. A proplem that I'd been banging my head against a wall with for a couple of hours was fixed in seconds once I spoke to him.
22 août 2023
Avis spontané
Réponse de AutoEntry
Hi Fred,
Thank you for taking the time to leave a review. We are delighted to hear you received efficient service. I will make sure to pass this on to Brandon and his management team. :-)
Great Online Chat service
Of all online chats Autoentry has the best in my experience. Answer time is very quick and I have always had my problem/query rectified efficiently.
Great knowledge & service Autoentry.
21 août 2023
Avis spontané
Réponse de AutoEntry
Hi Sharon,
Thank you so much for your kind words. We are so happy to hear that you have had such a great experinece. It is feedback like this that makes it all worth it.
Brandon was very helpful and resolved…
Brandon was very helpful and resolved the issue of auto-entry not syncing with Sage straight away.
21 août 2023
Avis spontané
Réponse de AutoEntry
Hi Amer,
Thank you for taking the time to leave a review. We are delighted to hear your query was resolved quickly and efficiently. I will make sure to pass this on to Brandon and his management team. :-)
Quick response by chat on line and the…
Quick response by chat on line and the issue resolved
21 août 2023
Avis spontané
Réponse de AutoEntry
Hi,
Thank you for leaving a review. We are happy to see that your issue was resolved to promptly.
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