I spoke to Jayne today as I was having difficulty downloading my current invoice. Jayne is a credit to your company and it is so nice being able to speak to someone I could understand. Jayne was polit... Voir plus
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I spoke to Jayne today as I was having difficulty downloading my current invoice. Jayne is a credit to your company and it is so nice being able to speak to someone I could understand. Jayne was polit... Voir plus
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Spoke with Lily who was great and answered my query straight away no putting me on hold. All my interactions with Avantigas staff have been like this. The only downside is that the ACD voice announce... Voir plus
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Paula was very friendly, helpful and professional during our call. She talked through / explained our options with us. After the call ended she then sent an email summarising the call. Excellent c... Voir plus
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AvantiGas has been delivering gas to my business every week for over 14 years. They have been exceptional with their deliveries. The main driver Glyn let's me know when he will be at the yard, and wh... Voir plus
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No problems with this company. In fact very understanding of my circumstances.......not normal for an LPG suppliers.

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Spoke with Jayne today on a couple of issues and she was very friendly and helpful

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The Avanti drivers are always very professional and although our tanks need to be reached through our “longish” drive they are always extremely discreet.
The only problem we have is that the print out which they leave behind lacks clarity …. both in terms of VERY poor legibility (hardly any ink on the paper) and lack of essential details e.g. cost per unit agreed. Without these the delivery print out is incomplete .
AVANTI SHOULD CORRECT THIS

Réponse de AvantiGas LPG
Kieran was very friendly. We discussed how we had cancelled our deliveries due to robins nesting in the tank cover. The babies had now fledged. He told me they wouldn’t deliver if they saw a nest in the cover.

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Ordered online, gas delivered within a few days. Really easy process. Pay by monthly DD so no need to worry about a big bill coming in.

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Friendly drivers who really try to deliver In bad weather. Office staff are helpfull but their calculation for monthly DDMs are often way off.
What really anoys me is they do not give their best price when renewing a contract. Yes they will do a 2 year fix and match other suppliers but only when you obtain other quotes. They are as bad as the insurance industry in this respect forcing you to play their little games, to get a fair deal.

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Professional and courteous as always, took great care in running the pipe past some delicate plants.

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The driver arrived and filled the tank. He left the delivery note in the usual place and then departed. I did not realise he had been until I went to pick up the post and saw his delivery note. Well done, first class delivery.

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The delivery driver, Raymond Was both courteous and careful in the delivery of the LPG that we ordered.

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Always a pleasure to recieve a delivery. Very professional and polite.

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Driver was, as always, very well mannered and sociable and got on with his job 100% efficiently, well done guys

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Excellent delivery service as usual. Thank you.

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The driver came on the date we were expecting the delivery. He was very polite and filled our tanks without any problems.
Thank you.

Réponse de AvantiGas LPG
Delivered when we were away from home, all access gates shut after deli ery, delivery note posted through letterbox, usual fuss free delivery.

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The whole process was exceptional, very professional, efficient, staff are polite, even to the driver who called to check access, he was lovely!
I highly recommend avantigas, much better than my previous supplier!

Réponse de AvantiGas LPG
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