AvantiGas LPG Avis 

I had a great experience with Lily in customer services - she was very efficient and reassuringly resolved my query very promptly. It is so refreshing to deal with a person first hand and instantly resolve things. 👍

Ryan has been delivering our gas for several years now. We have always found him to be helpful and reliable and he always has a smile. Very happy customers - thanks!

Their customer service is second to none. Drivers are absolutely first class nothing is too much trouble

Les, the adviser was polite and courteous. Agreeing a two year fixed deal that I wanted without any hesitation.

Paula answered my call promptly and cheerfully. I had a question about an amopunt owing even though I pay by direct debit. That was very quickly and clearly sorted out and to her credit she then listened to my moan about the struggle I had to get a replacement turret lid. Good as her word she sent me the content of what she had passed on to her colleagues concerned with the matter. What a pleasure to be helped by someone like Paula with a happy laugh and problem solving attitude. Well done!

Luke did a fantastic job to repair the slight leak escaping from an underground pipe
He move a large barrel to access the necessary area and returned the barrel when he had finished the repair
There was little to show that the repair had been carried out as Luke took great care over the work he did
Thank you

I spoke to a most helpful Customer Service Adviser, Paula, who was professional and took the time to assist in dealing with the issue I had raised. Friendly and patient she ensured that every aspect of the matter was sorted and I was extremely satisfied with the whole experience.

Very helpful, friendly, polite staff who could speak and understand English, listened to me and helped to resolve the issue.

Very Happy today with the service from Avantigas. I got the detail I needed. Paula did a great job. - Thank you.

Called Avanti due to an impending house move. Customer Service lady (Jayne Knights) was very helpful and informed me on what to do when we have the exact moving date. Automatic top up is now disabled temporarily. Thankyou Jayne - great advice!

Paula was very friendly, highly professional, and made the process of switching my account very easy.
The handover to Les in Sales made opening and authorising the account was seamless, and again Les was extremely warm and helpful.
The whole process took about 15 minutes - super efficient and very professional

Paula was happy and came across really positive.Great service as always 😁😁

I had a problem with me bill kept getting reminders but I had paid by bank transfer sent an email within a certain short time had an email back from Paula stating I had but one digit wrong on my account number she is getting a refund back to me so I can pay it again
Such a polite and quick response impressed

Very friendly , n incredibly helpful .

Avanti is sometimes a little hard to contact directly when there is an emergency (ie running out of gas!!!), but above all it deserves this rating because of the care, attention and awareness of the guy who delivers out gas - the excellent Wayne! Well done Avanti for employing Wayne!

i WAS EXPERTLY AND VERY POLITELY DEALT WITH ON THE TELEPHONE BY LILY.

It was so lovely to speak to Paula today who was so helpful with my enquiry as was her colleague Jayne who I spoke with on Tuesday
Thank you to both

A very friendly and helpful agent Les sorted out my request quickly.
Unfortunately his headphones were on the blink and I couldn't hear every other word.

Quick responce to questions asked and knowledgable person to talk to.