Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus
L'entreprise a répondu
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
L'entreprise a répondu
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Coordonnées de contact
Etats-Unis
- www.backyardbutchers.com
3,3
Moyen
252 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The packaging sometimes makes the meat…
The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly brown instead of red on the surface. Some are very tough. The hamburgers are gray-brown if you break them in two.
The chicken is all white meat and is soggy when thawed.
No cooking info is included. Especially for the chicken fritters - should they be baked, pan fried or grilled?
It would be helpful to have recipes for side dishes.
We would like to cancel our subscription - we understand that we will still get the free box.
16 août 2026
Réponse de Backyard Butchers
Hi Jerry,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Quality beef
I really like beef, but I do not trust grocery store beef. I am blessed to have such a wonderful source of beef.
My steaks come out perfect in my air fryer. I cook them frozen. There is a difference in the quality with BACKYARD BUTCHER.
11 août 2026
Réponse de Backyard Butchers
HI Mary, thank you so much for the kind words!!! we appreciate you and your support!
We feel that the meat is poor quality
We feel that the meat is poor quality. The steaks are too thin the ones that are seasoned or over seasoned and the ones that are tenderized or over tenderized to mush and the other ones have been tough. We would like to cancel any further deliveries.
17 août 2026
Réponse de Backyard Butchers
Hi Becky,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The hamburger patties were 2 inches in…
The hamburger patties were 2 inches in diameter. Some of the steaks were not much bigger. Flavor is ok, but not worth the price
17 août 2026
Réponse de Backyard Butchers
Hi Cyndi,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Hurry and wait
At the time of my initial purchase, the salesman took my home address and assured a box of meat would be delivered to my house. It’s been over 2 weeks and I’m still waiting
8 août 2026
Réponse de Backyard Butchers
Hey Chad, My name is Chloe and I am with the customer experience team here at Backyard Butchers. Thank you for messaging in today.
I was able to view your account and can confirm that you are currently on a 6 week subscription plan. You will receive your first shipment 6 weeks following your initial purchase with us. You will also receive a tracking email as soon as this order has shipped out. :)
Actual money spent per actual pound of…
Actual money spent per actual pound of meat was too high.
17 août 2026
the cuts where to thin
the cuts where to thin. i was defrosting one and it leaked all over one t bone so thin and seal broken that it looks freezer burnt. sirloins 2 inch by 2 inch and 1/2 inch thick. just not good quality. would never recommend to anyone.
17 août 2026
Please cancel any other orders
17 août 2026
The meat is low quality and not worth…
The meat is low quality and not worth the premium prices they are charging for it.
17 août 2026
Réponse de Backyard Butchers
Hi Robert,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Good product but I get automatic orders…
Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very robust. If this happens again I will cancel my relationship with your organization.
17 août 2026
Réponse de Backyard Butchers
Hi Wilfred, thank you for reaching out and I would love the opportunity to look in to this for you so you are satisfied and not surprised with your orders. could you provide some information on the type of subscription you have currently?
Great food beats going to buy meat's at…
Great food beats going to buy meats at the grocery store in my opinion.
17 août 2026
Réponse de Backyard Butchers
Hi Brian, thank you for the kind words!!
Good beef that arrived frozen.
10 août 2026
Réponse de Backyard Butchers
HI Mel, thank you for the kind words!!
Réponse de Backyard Butchers
Hi Kenneth, thanks for the kind feedback!!
Not even close to a good deal...
The salesman was friendly, but everything else after was disappointing, the amount, the cuts, the quality...all lacking...the Ribeyes are a joke, it amounts to four 20oz steaks...but theyre cut so thin they are impossible to cook anything but well done...the variety boxes are no better, they include burger, pork and chicken....??? All said, I paid approx $13/lb for approx 23lbs of meat...only 11 of which was steak, and half of that was "beef tips" and "Philly steak" (shaved). A Costco chuck roll is half the cost or better and nearly twice the weight...its not even close
17 août 2026
Réponse de Backyard Butchers
Hi Chris,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Meat was not very good
Meat was not very good we got sick after eating it and it was cooked fully and everything
10 août 2026
Réponse de Backyard Butchers
Hi Chris,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Overall great service and meats. Do recommend!
All delivered as promise and sealed for longevity!
10 août 2026
Réponse de Backyard Butchers
Hi Thomas, awesome to hear thanks for the feedback!!
Fantastic experience from start
Fantastic experience from start to finish. The products were fresh, carefully packaged, and delivered on time. I will definitely order again.
28 juillet 2026
Avis spontané
Réponse de Backyard Butchers
Hello,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Ben,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Bill,
Thank you for the great review! We’re so happy to hear you had a great experience. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Jeremy,
Thank you for the great review! We’re glad to hear our butcher took the time to explain all the package options and made sure you had a great experience. We truly appreciate your support and hope you enjoy the meat!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.