Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus
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The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus
L'entreprise a répondu
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
L'entreprise a répondu
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Coordonnées de contact
Etats-Unis
- www.backyardbutchers.com
3,3
Moyen
252 avis
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A répondu à 95 % de ses avis négatifs
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Your steak is saturated in water or…
Your steak is saturated in water or brine its not what I was hoping for I won't be a returning customer unfortunately
1 août 2026
Réponse de Backyard Butchers
Hi Ian,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I don’t feel that I received everything…
I don’t feel that I received everything that I was supposed to. What I have eaten so far is good except for the meat that isn’t marked but I received a lot of them. Definitely missing some of the items, I didn’t get any flat iron steaks or beef tips.
9 août 2026
Réponse de Backyard Butchers
Hi Kelly,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
New hotdog recipe needed
Steaks and burgers great. Service great. Sorry hotdogs terrible.
10 août 2026
Réponse de Backyard Butchers
Hi Jeffrey,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The steak was mushy never had a steak…
The steak was mushy never had a steak like that before
10 août 2026
Réponse de Backyard Butchers
Hi Dennis,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Steak like a chalky mashed potato
Do you want a steak that melts in your mouth? Because once you cook these steaks, it’s more than just “tender”—the center practically disintegrates into a wet, chalky mashed potato texture, no matter how you cook it. Every steak you cook seems to turn out exactly the same.
And it’s not even a great deal. Your local grocery store will likely have better prices and better-quality meat.
Salesman know what he’s doing and he’s great at it. however, 1-star meat quality and value.
6 août 2026
Avis spontané
Réponse de Backyard Butchers
Hi there,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
The T-bone steak was “mealy”
The T-bone steak was “mealy” - had a strange texture. Also all cuts were not thick enough
4 août 2026
Réponse de Backyard Butchers
Hi Greg,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Tami,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I did not get the answer to my question…
I did not get the answer to my question nor confirmation that the delay of the next order was possible.
Today is August 20. I would appreciate a reply as to either get my money back or delay the delivery of the case handsomeI was promised.
30 juillet 2026
Réponse de Backyard Butchers
Hi Jennifer, we sincerely apoligze to hear you are dissapointed with the assitance you received, would you mind letting me help you? you have a question about your subscription frequency?
Excellent beef tender grills awsome
The butcher that sold to me was excellent friendly and knowledgeable the Packers are awesome was well worth the money
6 août 2026
Réponse de Backyard Butchers
Hi Raymond,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
So far the beef ranch steaks were…
So far the beef ranch steaks were unbeatable. Having a hard time reaching anyone with your firm.
27 juillet 2026
Réponse de Backyard Butchers
Hi Gerald,
I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
Réponse de Backyard Butchers
Hi Mark,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Percy,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Excellent product arrived speedily and…
Excellent product arrived speedily and well packaged, completely frozen.
3 août 2026
Réponse de Backyard Butchers
Hi Mary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
The meat portions are tiny and the beef…
The meat portions are tiny and the beef isn’t very good. Wish I wouldn’t even tried it.
3 août 2026
Réponse de Backyard Butchers
HI John, we are sorry to hear this was your experience, this is not the experience we want for our customers! would you mind letting us know what you tried and what you did not like about it!
Suckered in by high pressure sales…
Suckered in by high pressure sales pitch. Truly the worst meat I’ve ever eaten. The way they have everything bundled you can’t really see what you’re purchasing. The steaks are stringy and tough and I spit out more than I swallowed. The “deal” on the ribeyes is a joke. They are all fat and so small they fit in the palm of my hand. The only thing edible were the burgers which did have a good flavor. For someone on a fixed budget, I want to say buyer beware.
2 juillet 2026
Avis spontané
Réponse de Backyard Butchers
Hi there,
Thank you for your feedback, we’re sorry to hear about your experience. We take concerns like this very seriously. We would love the opportunity to make this right and I'm here to help get this resolved as quickly as possible.
To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.
The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.
For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.
If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.
AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Jack,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Well so far the ribeye's make great…
Well so far the ribeye's make great sandwiches when cooked right, hamburgers are delicious not too greasy, and I had 2 thicker stakes tonight on the grill tender and juicy good all around so far, who wouldn't want cheaper prices but I believe I will continue after I get my next free box as I signed up for the subscription and can cancel anytime
25 juillet 2026
Réponse de Backyard Butchers
Hi Gary,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
High pressure pitch and shitty meat !!
High pressure pitch . The rib eye steaks are worse than eating dog food !!! I don’t think I could ever recommend your food to anyone !!
25 juillet 2026
Réponse de Backyard Butchers
Hi Julie,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I have made the filet steaks and they…
I have made the filet steaks and they were very veiny I’m being very judge mental on this didnt try other yet hope the other steaks and such are better
30 juillet 2026
Réponse de Backyard Butchers
Hi Mike,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Most of the meat cuts were super thin
Most of the meat cuts were super thin. Especially the ribeye steaks. Burgers were extremely small. I spent almost $600 dollars and when I got home out of the rain, I was extremely disappointed. I am a Pastor and a Assistant Funeral Director so I know as lot of people, I should have been treated right or at least fairly.
31 juillet 2026
Réponse de Backyard Butchers
Hi Jose,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
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