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Backyard Butchers Avis 

252
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,3

Tous les avis

(252)

247 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

A very long wait and then a bait &…

A very long wait and then a bait & switch

16 août 2026
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Réponse de Backyard Butchers

Hi Debra,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 5 sur 5 étoiles
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Réponse de Backyard Butchers

Hi Brenda,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 1 sur 5 étoiles

FAKE MEAT! WASTE OF MONEY

Only giving 1 star because I have to.... I went to this truck TWICE! 2 DIFFERENT LOCATIONS! 1 month apart. I dropped approx $450 in total.... We basically just wanted to stock our deep freezer for the winter! I wish I inspected the bundle the first time more thoroughly (I'm not even going to bring up how the math isn't mathing on this pricing)

ALLLLLLLLL my meat is mushy and has a disgusting Texture. Basically it's mystery meat!! It looks FAKE! we Cooked fully! We even tried to purposely burn it to see if it changed the texture! Best I can say is, it was giving tuna vibes. We tried different types of meat, and it like fell apart and disintegrates between your fingers ! Also, the ribeyes are not worth it as they're SO THIN and they have SO MUCH fat banding you have to pull the what is edible meat out from between the fat. I was so excited to try because of all the advertising on TV and Facebook, but the ONLY thing worth money in my opinion is the burgers and steak burgers!

I have pics and videos of us dissecting the meat.... Also, I left it on floor to offer to my cats..they DIDN'T EVEN EAT IT..... that's telling me something! I blew my EBT on this Fo-Meat

5 août 2026
Avis spontané
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Réponse de Backyard Butchers

Hi there,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 5 sur 5 étoiles

We tried the hamburgers they were…

We tried the hamburgers they were delicious. Tender and juicy.

12 août 2026
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Réponse de Backyard Butchers

Hi Judy,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 5 sur 5 étoiles

It was easy to get what I wanted very…

It was easy to get what I wanted very friendly person to work with

8 août 2026
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Réponse de Backyard Butchers

Hi Barbara,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 5 sur 5 étoiles

Well I didn't mean to spend over 500 I…

Well I didn't mean to spend over 500 I just wanted to spend what I heard on the radio..for the 20 rib eyes now I can't pay my rent but damn this is very good beef

15 août 2026
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Réponse de Backyard Butchers

Hi James,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 4 sur 5 étoiles

Chicken was not that great .

Chicken was not that great .
Steak is A rating
I thought there was supposed to be hotdogs in the last order ?

10 août 2026
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Réponse de Backyard Butchers

Hi Randy,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 1 sur 5 étoiles

Not the best meat quality AT ALL !

Not the best meat quality but heavy advertising on TV with low price baiting. Good meat is ALL about quantity and price secondary even though that's always refreshing to get a good deal. These guys DONT deliver on EITHER! We shopped at the new Seaside Oregon store and everything that they lured us in on the TV ads was UNAVAILABLE..but ofcourse other options that neither reflected quality or a good price were available. Hmm cmon guys people are not NEW when it comes to the 'lost leader' or the ol 'bait n switch' . I have to say this outfit does not reflect integrity and most importantly what they say in their advertising or instore inventory. Bottom line I certainly won't recommend this place to ANYONE. They answered my review with some bot generated response that they send to everyone who calls them out! DONT do business with these snake oil hucksters

20 août 2026
Avis spontané
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Réponse de Backyard Butchers

Hi Trustpilot,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 1 sur 5 étoiles

The meat (beef) is thin

The meat (beef) is thin, rubbery, and mushy in the middle. The chicken breast weren’t too bad, small. Price too much for the product selection. The $39 for the 20 steaks were so thin, non edible, threw most of meat out, lost $600.00.

5 août 2026
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Réponse de Backyard Butchers

Hi Kay,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 5 sur 5 étoiles

The meat i purchased from your truck in…

The meat i purchased from your truck in Hudson Falls New York as it was excellent and nice and tender as i would buy from you again

5 août 2026
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Réponse de Backyard Butchers

Hi David, thank you so much for the kind words!! it was a pleasure serving you!

Noté 1 sur 5 étoiles

Tough

Tough, fatty meat. We were showed a box with much bigger and thicker steaks than we received. Not happy with our product at all.

14 août 2026
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Réponse de Backyard Butchers

Hi Kari,

I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.

To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.

The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.

For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.

If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.

AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com

Noté 3 sur 5 étoiles

The sales guy was terrific,the quality…

The sales guy was terrific,the quality of the meat is something else not in a good way. Seems like it was lab grown.

13 août 2026
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Réponse de Backyard Butchers

Hi Eileen,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 1 sur 5 étoiles

Taste was decent but different....with ODD texture

Taste was decent but different... serving size sucks unless you eat like a bird.

Most weird thing is the "meat" feels raw as well as cooked like a sponge....I could literally stick my fork into cut and open it up like it was a mush of some sort. I'd just say buyer beware. The wife got this. 12.5 lbs for 150. Initially, dude wanted 325.00.
Following a full carnivore diet myself...I elected to not eat any of this package. Being 2 weeks into package and wife wanted me to try it she made me the sirloin last night....in closing, I'd personally PASS on buying this.

19 août 2026
Avis spontané
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Réponse de Backyard Butchers

Hi there!

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 2 sur 5 étoiles

It’s very low quality beef

It’s very low quality beef. The ribeye steaks are just one regular ribeye cut into 5 very thin “steaks.” I even got a pork cutlet as one of the ribeye. But it is beef. Except for the occasional bit of pork. Take you money and go to Costco.

13 août 2026
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Réponse de Backyard Butchers

Hi Willis,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 1 sur 5 étoiles
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Réponse de Backyard Butchers

Hi Mike,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 5 sur 5 étoiles

Great product

Great product, packaging and love the specials

5 août 2026
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Réponse de Backyard Butchers

Hi Kathleen,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 1 sur 5 étoiles

Missing a ton of product & a lot of the…

Missing a ton of product & a lot of the items I did receive were incorrect from what I ordered

12 août 2026
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Réponse de Backyard Butchers

Hi Halley,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Noté 5 sur 5 étoiles

Love the hamburgers

Love the hamburgers

10 août 2026
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Réponse de Backyard Butchers

Thank you for the kind words, Phil! Your feedback means a lot to us. We just sent you a message. Please check your inbox!

Noté 5 sur 5 étoiles

Quality of meat and speed of delivery.

Quality of meat and speed of delivery.
Customer service is awesome.

11 août 2026
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Réponse de Backyard Butchers

Hi Charles,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Noté 5 sur 5 étoiles
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Réponse de Backyard Butchers

Hi Leon,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

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