Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus
L'entreprise a répondu
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
L'entreprise a répondu
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Coordonnées de contact
Etats-Unis
- www.backyardbutchers.com
3,3
Moyen
254 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful Experience
Website was easy to navigate. Delivery was awesome. Products were frozen and in perfect condition. We’ve tried the burgers. They are delicious, tender, and juicy. Wonderful experience.
3 juin 2026
Réponse de Backyard Butchers
Hey, Deborah!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
So far only tried 2 cut and bout gritty…
So far only tried 2 cut and bout gritty and the strips shredded as if it was for tacos as of now I’ll never buy again!
9 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Ordering was easy
Ordering was easy, the product arrived well-cooled. Some of the burgers had thawed, but that could have been carrier recklessness, as they were outside the cooling wrapper.
1 juin 2026
Réponse de Backyard Butchers
Hey David! We apologize for the packaging that was not up to our standard. Here is a little something to say thank you for supporting us! Bring this message to our shop and show it to one of our butchers they’ll happily apply 10% off any variety pack! We can’t wait to see you and serve you soon!
The rib eyes were small and horrible.
The rib eyes were small and horrible.. meat was very tough .. would actually like my money to be refunded to my card used please..
31 mai 2026
Réponse de Backyard Butchers
Hi Benjamin, my name is Kristin and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Delicious High Quality Food
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns are addressed and corrected immediately. I've been a customer for several years. You can't go wrong with this company.
28 mai 2026
Réponse de Backyard Butchers
Hey, Washington!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
This was my first order and I wasn’t…
This was my first order and I wasn’t sure what to expect, but the experience turned out to be really good. The delivery was on time, the packaging was fine, and the meat quality was suitable for everyday cooking. Overall, a smooth experience.
8 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Brooke,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The sales rep was terrific!
The young man manning the truck was extremely nice and very helpful -- it was great talking with him as well as purchasing!
29 mai 2026
Réponse de Backyard Butchers
Hi Sandee,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Awesome guys and the steaks were great.
8 mai 2026
Réponse de Backyard Butchers
Hey Mark! thank you so much for your feedback!! We truly appreciate it!
The Taste
The Taste. Fantastic Taste. The customer service is great and very helpful. Enjoying our purchase very much. Highly recommend.
28 mai 2026
Réponse de Backyard Butchers
Hi John,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I have had a subscription for months…
I have had a subscription for months now and really enjoy the steakhouse box!
28 mai 2026
Réponse de Backyard Butchers
Hi Veronica,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
It was helpful to get delivery info on…
It was helpful to get delivery info on a consistent basis. Good quality meat.
28 mai 2026
Réponse de Backyard Butchers
Hi Patricia,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Steaks tasted great
Steaks tasted great. Very tender. Well worth the price. Can't wait to try the burgers!
27 mai 2026
Réponse de Backyard Butchers
Hey Pam!
Thank you for bringing us to the table! We're so glad to hear you had a great experience. That's exactly the level of service we strive to provide, and we truly appreciate you taking the time to share your feedback.
Thank you for choosing Backyard Butchers! 🥩😊
Ordered at Memphis in May
Ordered at Memphis in May, my order was not handled correctly by the point of sale system and was delayed by a week. After getting the order straightened out (staff was very helpful), the shipment was not delivered on time by UPS, resulting in several of the pieces being defrosted to the point I would not feel comfortable using. Backyard Butcher did refund me for the un usable items. We grilled one of the TBones the other night.it was very good.
27 mai 2026
Réponse de Backyard Butchers
Hi John,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Our filets were supposed to weigh 6…
Our filets were supposed to weigh 6 ounces each. They were each only 4 ounces. The sirloins were under weight as well. There was only one that weighed 7 ounces, the others weighed 5 and 6 ounces each. We expected to receive what we paid for.
27 mai 2026
Réponse de Backyard Butchers
Hi Pamela, my name is Kristin and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
This way my first time ordering from…
This way my first time ordering from them. I keptmy expectations normal and just wanted decent meat. The box arrived on time and everything looked fine.. after cooking a few meals I can say the quality is good enough for regular use no complaints from my side.
30 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Clean and Proper Packaging
Everything came vacuum sealed and neat. No leaks, no mess. Meat stayed fresh in the freezer. I liked how organized the box was. Simple and easy to use.
3 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi there,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
I am highly dissatisfied
I am highly dissatisfied. You cannot even cook the steaks to medium rare. They have a gritty taste to them. I honestly was hoping that it was just me but it's not. We have tried them twice and tonight has been the second night. I will never ever buy from this company again. I spent a lot of money on product that I don't even want to eat. You need to warn people about adding salt solution and mechanically tenderizing the steaks before they buy them when something is too good to be true, it probably is. Now I know
17 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Tough as shoe Leather
I purchased a box of meat from one of their trucks. The ribeye's were thin as paper and tough as shoe leather. The T-bone was a little thicker but was also tough as shoe leather. I would never recommend buying their meat.
8 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
This is an automated message to let you know that we've received your message. You will hear back from one of our customer agents shortly.
Thank you for your patience!
I believe you are doing an absolute…
I believe you are doing an absolute fantastic job!
22 avril 2026
Réponse de Backyard Butchers
Hi Karen,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Aline,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.