Good product but I get automatic orders I don’t want or need. I get surprised when a notice arrives that an expensive auto-order has been processed. Your notification system doesn’t seem to be very ro... Voir plus
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The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly bro... Voir plus
L'entreprise a répondu
We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
L'entreprise a répondu
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.
Coordonnées de contact
Etats-Unis
- www.backyardbutchers.com
3,3
Moyen
253 avis
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Meat quality and portions are…
Meat quality and portions are exceptional. The order arrives frozen is well-packed and insulated Very pleased with my subscription.
15 juin 2026
Réponse de Backyard Butchers
Hey, Joanne!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Why so much fat this time?
Most all of my meat this order has twice the fat compared to the last time. My burgers are also smaller. The amount of fat is what has gotten me, I have to cut big pieces and slices of fat off my steaks before I even cook them. After cooking I still find chunks of fat. I'm seriously considering canceling my membership because of this.
7 juin 2026
Réponse de Backyard Butchers
Hi Sarah, we are so sorry to hear you have had such a frustrating expereince. this is definitely not he experience we want for our customers!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Réponse de Backyard Butchers
Hi Sami,
Thank you for the great review! We’re so happy to hear you are having a great experience with Backyard Butchers!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Roberta, Thank you for the great review! We’re so happy to hear you had a great experience.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Meat is delicious
Meat is delicious, but the packaging often is not sealed well causing it to get frost bite.
8 juin 2026
Réponse de Backyard Butchers
Hi Whitney,
Thank you for the review! We’re so happy to hear you enjoyed our cuts! Quality is something we take a lot of pride in. We're sorry to hear that you've experienced issues with some of the packaging seals. We understand how frustrating it can be to find products with freezer burn, and we appreciate you bringing this to our attention. Feedback like yours helps us continue improving our products and packaging processes.Thank you for the feedback about the packaging. We are always happy to make things right for our customers. Please feel free to reach out to us at hello@backyardbutchers.com.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Scallops are fake and the beef is tough…
Scallops are fake and the beef is tough as nails
20 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Jordan,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Salesman was very nice
Salesman was very nice.
Although when I tried the first 2 steaks they were pretty tough.
Hoping future ones are not like that.
4 juin 2026
Réponse de Backyard Butchers
Hi Walt,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Best steak we've ever had!
We visited a pop-up in Wyoming and left with a box of chicken, beef and fish. To us beef is a treat, something only eaten on special occasions for the most part. Cooked up a steak , medium-rare, that night and it was amazing! Super flavorful and tender! Meat is way better than Omaha steaks ever dreamed of being!
Service was excellent and informative.
Wasn't thrilled about the request for a tip, felt put on a spot.
11 juin 2026
Réponse de Backyard Butchers
Hi,
Thank you so much for taking the time to share your experience! We’re really glad to hear you enjoyed the steak and that everything was flavorful and tender—feedback like that means a lot to our team.
We also appreciate your kind words about the service and information provided. Regarding your note about tipping, we understand that can feel unexpected in some situations, and we appreciate your honest feedback on that as well.
We’re grateful you gave us a try in Wyoming and hope you continue to enjoy your box. If you ever have any questions or need anything, we’re always here to help.
Thank you again,
Customer Experience Team
Not sure where did I miss
Not sure where did I miss, but the amount of the steak is not enough. Sure, the promotion is nice with the 24 patties, but without it.. I get more meat from my local butcher.
3 juin 2026
Réponse de Backyard Butchers
Hi Kevin,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi,
Thank you for your feedback! We’re happy to hear that you’re enjoying your order. Thank you for bringing us to the table!
Was not happy with the variety
Was not happy with the variety. Sirloins looked like scrap meat rolled up to look good in the packs. The pork chops and one of the fillets had a funny / old taste. We ordered marinated chicken and received habanero lime chicken breasts. Other than that the hamburger patties were good. Changing to another company,
8 juin 2026
Réponse de Backyard Butchers
Hi Cynthia, my name is Brian and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Nice look. Its a scam
The meat has terrible marbling, it looks like you injected them with water, and they are tougher than boot leather. Congrats on the scam. I'll be telling anyone asking about backyard butchers that yall scam people.
2 juin 2026
Réponse de Backyard Butchers
Hi Seth,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I dont feel the quality of the meat or…
I dont feel the quality of the meat or amount of meat was worth the money. I gave it 2 stars because the guy who sold us the meat was a great guy.
8 juin 2026
Réponse de Backyard Butchers
Hey Rebecca, My name is Chloe and I am with the customer experience team here at Backyard Butchers. I am very sorry to hear that you have not had the best experience with us so far. I'd love to try and make it right today.
Could you share a little more about which cuts you purchased with us and what you did not enjoy about them? :)
Things to be aware of....
Last time, I communicated concerns about several packages of ground beef having tares in the packages. The underside opposite the label can be very thin and when "tossed" in packages like hard rocks, the packages tare.
After communicating this to Backyard Butchers, they simply replied back stating "thank you for communicating this issue" with no offer to replace or even an apology for the issue.
I immediately cancelled my subscription even realizing I had another in process. The other was already beyond cancelling. For this last shipment, I had six packages of ground beef deliver partially thawed. It was a hot day for sure but contents should have survived but didn't. I DID NOT submit a concern for this issue, already knew there was no point.
Please note I was subscribed for their Steer In A Year program, a supposed equivalent a whole steer in the course of 12 months.. Before that, I was subscribed to the Backyard Box and no issues there. Problems began after I committed to the Steer in a Year program and mostly because there is 21 lbs of ground beef just tossed in the box seemingly without care. If they simply upgrade the packaging thickness, that problem may disappear, maybe.
And please do not get me started on their rewards program. I had accumulated substantial rewards and when I went to use a $50 discount code, it was no good for my current subscription. It could only be used to by some other box. Seriously!! I mean, what's the point....I'm already buying a crap ton of meat but have to buy more than I need to take advantage of rewards.
In parallel to this vendor, I was also buying from Butcher Box. I was trying out both vendors to settle and keep one. One time, I had a delivery with some packages that had thawed and I communicated that concern to Butcher Box. They immediately added the exact product to my next box at no cost.
As far as beef quality, I think both are similar, but I do like being able to select what I want from Butcher Box. No options to do that with Backyard Butchers; you get what's included in their standard boxes.
I actually think living here in East TN, the beef quality from either vendor is far better than what I can buy locally. And...this stuff comes frozen! Really disappointing the service, you guys were doing great.
So, I have cancelled one for the other when before this issue, I was going the opposite.
7 juin 2026
Réponse de Backyard Butchers
Hi Garry,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Satisfied 1st time customer
Mr. Harley was top notch!!! Service was 10 out of 10 He was very helpful and Kind. Thanks to Mr. Harley, I walked away with way more than I was anticipating on purchasing today! Today was my 1st time shopping with this company and I will definitely be back!!!
14 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Melvina,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Not a bad experience Not great!
Got him at closing hours so he kind of rushed me and had friends that went sameday and got way better deals so was a little disappointed with that! But other then that wasn’t a bad experience wish he would have took his time even though it was closing hours the boxes aren’t exactly cheap so!!!
29 mai 2026
Réponse de Backyard Butchers
Hi,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience felt rushed and that you were disappointed with the timing and pricing compared to others.
We completely understand how important it is to feel valued and unhurried when making a purchase, especially with items of this nature. While pricing and promotions can sometimes vary depending on location, event, or timing, I do sincerely apologize if that was not clearly communicated or if it left you feeling dissatisfied.
We truly appreciate your business and your honest feedback, and we will make sure it is shared with our team so we can continue improving the customer experience.
Thank you again,
Customer Experience Team
Very cheap meat that turned grey as…
Very cheap meat that turned grey as soon as I rinsed it after defrosting it. Would not even recommend to my worse enemy
29 mai 2026
Réponse de Backyard Butchers
Hi Kaylene, my name is Kristin and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
This was my first order and I had a…
This was my first order and I had a great experience. The delivery was quick, packaging was handled well, and the meat quality was fresh and perfect for daily meals. Everything went smoothly, and I’m very satisfied with my purchase.
8 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The quality of meat is great
The quality of meat is great. I’ve only had one delivery so hopefully it stays consistent!
4 juin 2026
Réponse de Backyard Butchers
Hi Jeff,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Wonderful Experience
Website was easy to navigate. Delivery was awesome. Products were frozen and in perfect condition. We’ve tried the burgers. They are delicious, tender, and juicy. Wonderful experience.
3 juin 2026
Réponse de Backyard Butchers
Hey, Deborah!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
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